<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Sadly I did this and ended up in a very bad situation.<div><br></div><div>I had some gear shipped to me in QLD, and was bringing back to me in Vic for the following weekend.</div><div><br></div><div>Saw it off at Brisbane all bagged and tagged.</div><div><br></div><div>Then in Melbourne, virgin says “we placed it on belt 2, we aren’t going responsible for you not picking it up”. Efforts to explain to the airline that no I didn’t pick it up, and that it never arrived on the belt the same as everything else.</div><div><br></div><div>They literally just ignored me and left me high and dry. Police said they could not do anything as no indication it was stolen, airport refused to check cctv as police didn’t do report, and baggage services kept shirking responsibility.</div><div><br></div><div>After lots of backward and forward, we just had to give up.</div><div><br></div><div>The vendor on the other hand was very understanding and it cost me as per our agreement, which was money I didn’t want to burn but sadly, had no choice because I needed to keep to my agreement. </div><div><br></div><div>Overall, don’t trust the airlines. If you check it, make sure it’s got an air tag or something to track it down.</div><div><br></div><div>Jen </div><div><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 7 Dec 2023, at 23:14, Nathan Brookfield <Nathan.Brookfield@iperium.com.au> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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After many issues over the years with shipping equipment especially TNT, if I’m going anyway, I will always take it and check it in on the flight, in a lot of cases, it’s cheaper and yes, it might get thrown around a little bit, but it doesn’t matter what courier
company you use it’s going to be a lot safer….
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On 7 Dec 2023, at 22:01, Rhys Hanrahan <rhys@nexusone.com.au> wrote:<br>
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<p class="MsoNormal">Hi All,<o:p></o:p></p>
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<p class="MsoNormal">Just wondering how people handle the situation of transit insurance for domestic shipping of high value equipment? I am looking at options for TNT’s transit warranty and 1) It’s pricey and will cost thousands to get a warranty 2) They max
out coverage at $40K it seems. I suppose we might be able to work around that with multiple separate shipments.<o:p></o:p></p>
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<p class="MsoNormal">We’ve got new Cisco gear worth 70-90K that we are shipping to one of our offices for configuration, then from NSW to a customer’s site in far north QLD. I’m not really keen on just trusting the gear won’t be damaged, so I’m looking for
safe options to courier the equipment – I’m wondering if anyone is aware of good options for this sort of situation?<o:p></o:p></p>
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<p class="MsoNormal">We are also attending site so it’s possible that we could just check the boxes in as luggage, but I’m not sure if I trust baggable handlers any better. Typically we’d just ship directly to site, but we don’t really want to configure and
test it entirely onsite as that has it’s own challenges in this case.<o:p></o:p></p>
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<p class="MsoNormal">Appreciate any suggestions. Thanks!<o:p></o:p></p>
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