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My money is the on-call aren’t in Australia and couldn’t access the network or OOB because it was all on net haha!
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<p class="MsoNormal" style="margin: 0cm;">On 8 Nov 2023, at 21:03, Damian Guppy <the.damo@gmail.com> wrote:</p>
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<div dir="auto">Any money on all the on call engineers having Optus mobiles and nbn so couldn’t be contacted?</div>
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<div dir="auto">—Damian</div>
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<div dir="ltr" class="gmail_attr">On Wed, Nov 8, 2023 at 6:29 PM Tom Storey <<a href="mailto:tom@snnap.net">tom@snnap.net</a>> wrote:<br>
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<div dir="auto">If their OOB phone lines or mobile broadband services were on-net they might as well not have had any to begin with. At a guess they probably were otherwise they wouldn't have had to send someone to physically stand in front of a device.</div>
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<div dir="ltr" class="gmail_attr">On Wed, 8 Nov 2023, 00:06 Ben Buxton, <<a href="mailto:bb.ausnog@bb.cactii.net" target="_blank">bb.ausnog@bb.cactii.net</a>> wrote:<br>
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<div dir="ltr" class="gmail_attr">On Wed, 8 Nov 2023 at 10:14, DaZZa <<a href="mailto:dazzagibbs@gmail.com" rel="noreferrer" target="_blank">dazzagibbs@gmail.com</a>> wrote:<br>
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Yeah, I'd be willing to bet that it's a change which wasn't thoroughly<br>
tested before being rolled out, and which had an inadequate backout<br>
plan.<br>
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<div>Also, "Our on-site technician is actively prioritising establishing a console connection.".</div>
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<div>I mean come on, it's nearly 2024 and a [major] telco does not have remote console access? Whilst I'm</div>
<div>looking forward to enthusiastically reading the PM, I'll have to book a physio appointment in advance due to </div>
<div>neck strain from all the head shaking it'll likely induce.</div>
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<div>BB</div>
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Interestingly, my Optus mobile actually had a valid connection for a<br>
short time - wasn't able to actually DO anything, but was connected to<br>
the OPtus network - but it's now gone to "SOS" mode.<br>
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D<br>
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On Wed, 8 Nov 2023 at 10:01, John Edwards <<a href="mailto:jaedwards@gmail.com" rel="noreferrer" target="_blank">jaedwards@gmail.com</a>> wrote:<br>
><br>
> The 4am Wednesday morning outage start looks suspiciously like a firmware upgrade window.<br>
><br>
> I note that Optus devices where I am are showing "SoS" which indicates the tower is unable to reach the location register, which presumably is on a private network and indicative of a pretty major fault rather than just IP.<br>
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> John<br>
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> On Wed, 8 Nov 2023 at 09:10, DaZZa <<a href="mailto:dazzagibbs@gmail.com" rel="noreferrer" target="_blank">dazzagibbs@gmail.com</a>> wrote:<br>
>><br>
>> The Optus hamster finally died of old age.<br>
>><br>
>> I would suggest your SMS issues would be caused by whoever is issuing<br>
>> the SMS using Optus - not so much by the Telstra end receiving it.<br>
>><br>
>> Anecdotally, Optus enterprise/wholesale appears to be still functional<br>
>> - at least my link appears to be working fine - and my BGP<br>
>> advertisements are still being seen overseas - seems to be only NBN<br>
>> and mobile based services which are busted<br>
>><br>
>> D<br>
>><br>
>> On Wed, 8 Nov 2023 at 09:27, <<a href="mailto:francisfides@mailup.net" rel="noreferrer" target="_blank">francisfides@mailup.net</a>> wrote:<br>
>> ><br>
>> > Morning all,<br>
>> > Hope the chaos isn't too hard on your work/family.<br>
>> > I have had trouble with a couple of SMS verifications coming through to me, my Telstra number. Is this related?<br>
>> ><br>
>> > Any general banter around the downtime would be fine too - looks like it all began at 4.07am AEDT?<br>
>> ><br>
>> > Cheers<br>
>> ><br>
>> > --<br>
>> ><br>
>> > <a href="mailto:francisfides@mailup.net" rel="noreferrer" target="_blank">francisfides@mailup.net</a><br>
>> > _______________________________________________<br>
>> > AusNOG mailing list<br>
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https://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
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>><br>
>><br>
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>> veg·e·tar·i·an:<br>
>> Ancient tribal slang for the village idiot who can't hunt, fish or ride<br>
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