<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">On Vocus outage <div><br></div><div><span style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;"><span style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; background-color: white;"><span style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; color: rgb(24, 24, 24);">There is currently one outage affecting the Vocus Network</span></span></span><br style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;"><br style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;"><strong style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;">Significant service disruption affecting Vocus Internet services located in Tamworth, NSW.</strong><br style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;"><br style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;"><strong style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;">12/04/2023 19:48 AEST</strong><span style="caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255);"> - Please be advised of a service disruption affecting Vocus Internet services located in Tamworth, NSW. Our T3 teams have been engaged to investigate and identify the cause of the disruption. An ETR will be provided once our initial investigation is complete. Further updates will be provided within the next 2 hours.</span><br style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;"><strong style="box-sizing: border-box; max-width: 100%; overflow-wrap: break-word; caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%;">12/04/2023 20:10 AEST</strong><span style="caret-color: rgba(0, 0, 0, 0.8); color: rgba(0, 0, 0, 0.8); font-family: Arial, Helvetica, sans-serif; font-size: 12px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255);"> - Power issue has been identified in our third-party provider's network. Their exchange has lost power and back-up generator has also failed. No ETR at this stage. We will provide further update as they become available. </span><br><br><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 12 Apr 2023, at 7:46 pm, Tim Dykes <ttdykes@gmail.com> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">Noticing some pretty major outages across Tamworth for multiple fixed & celular Telstra/Optus/NBN service types. Anyone have any further details?<div><br></div><div><br></div><div>Regards,</div><div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Tim Dykes<br></div></div></div></div></div>
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