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<p class="MsoNormal"><span style="color:black;mso-fareast-language:EN-US">Dear All<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:EN-US">Anyone who wants the official Vocus incident number it is
</span><span class="slds-grid">INC30876585.<o:p></o:p></span></p>
<p class="MsoNormal"><span class="slds-grid"><o:p> </o:p></span></p>
<p class="MsoNormal"><span class="slds-grid">Kindest Regards</span><span style="color:black;mso-fareast-language:EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#64717A;mso-fareast-language:EN-US">James Braunegg<o:p></o:p></span></b></p>
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</span><span style="color:black;mso-fareast-language:EN-US"><a href="tel:1300%20769%20972"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#64717A">0488 997 207</span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Chris Wright <chris@securityshift.com>
<br>
<b>Sent:</b> Monday, 13 March 2023 10:47 AM<br>
<b>To:</b> Luke Thompson <luke.t@tncrew.com.au>; James Braunegg <james.braunegg@micron21.com>; Damien Gardner Jnr <rendrag@rendrag.net><br>
<b>Cc:</b> ausnog@ausnog.net <ausnog@lists.ausnog.net><br>
<b>Subject:</b> RE: [AusNOG] Aussie Broadband Outage<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Looks like somethings in vocus own network might be “singe power equipment” :(<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">traceroute to 91.204.80.53 (91.204.80.53), 30 hops max, 60 byte packets<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">1 144.48.37.193 (144.48.37.193) 0.654 ms 0.727 ms 0.781 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">2 144.48.37.45 (144.48.37.45) 0.797 ms 0.976 ms 1.089 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">3 core-a.me1.vic.hostuniversal.com.au (103.216.222.1) 0.158 ms 0.183 ms 0.216 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">4 4826.mel.equinix.com (183.177.61.1) 0.785 ms 0.955 ms 1.193 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">5 be150.cor02.mel11.vic.vocus.network (114.31.196.56) 0.632 ms 0.901 ms 0.753 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">6 be151.bdr02.mel11.vic.vocus.network (114.31.196.53) 1.367 ms be150.bdr02.mel11.vic.vocus.network (114.31.196.55) 1.281 ms be151.bdr02.mel11.vic.vocus.network (114.31.196.53)
1.501 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">7 be150.cor02.mel07.vic.vocus.network (114.31.196.54) 0.612 ms be151.cor02.mel11.vic.vocus.network (114.31.196.52) 0.952 ms be150.cor02.mel07.vic.vocus.network (114.31.196.54)
0.657 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">8 be150.bdr03.mel07.vic.vocus.network (114.31.196.57) 1.196 ms 1.407 ms 1.579 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">9 be150.cor02.mel11.vic.vocus.network (114.31.196.56) 1.036 ms 1.064 ms be151.cor02.mel07.vic.vocus.network (114.31.196.50) 1.120 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">10 be150.bdr02.mel11.vic.vocus.network (114.31.196.55) 1.095 ms 1.419 ms be151.bdr02.mel11.vic.vocus.network (114.31.196.53) 1.505 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">11 be151.cor02.mel11.vic.vocus.network (114.31.196.52) 0.883 ms be150.cor02.mel07.vic.vocus.network (114.31.196.54) 0.847 ms be151.cor02.mel11.vic.vocus.network (114.31.196.52)
1.040 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">12 be151.bdr03.mel07.vic.vocus.network (114.31.196.51) 0.829 ms be150.bdr03.mel07.vic.vocus.network (114.31.196.57) 1.769 ms 1.602 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">13 be150.cor02.mel11.vic.vocus.network (114.31.196.56) 1.225 ms be151.cor02.mel07.vic.vocus.network (114.31.196.50) 0.976 ms 1.007 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">14 be150.bdr02.mel11.vic.vocus.network (114.31.196.55) 0.971 ms be151.bdr02.mel11.vic.vocus.network (114.31.196.53) 1.396 ms 1.460 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">15 be151.cor02.mel11.vic.vocus.network (114.31.196.52) 1.208 ms 1.245 ms be150.cor02.mel07.vic.vocus.network (114.31.196.54) 1.222 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">16 be150.bdr03.mel07.vic.vocus.network (114.31.196.57) 1.808 ms be151.bdr03.mel07.vic.vocus.network (114.31.196.51) 4.102 ms be150.bdr03.mel07.vic.vocus.network (114.31.196.57)
1.969 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">17 be151.cor02.mel07.vic.vocus.network (114.31.196.50) 1.272 ms be150.cor02.mel11.vic.vocus.network (114.31.196.56) 1.318 ms 1.298 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">18 be150.bdr02.mel11.vic.vocus.network (114.31.196.55) 1.223 ms be151.bdr02.mel11.vic.vocus.network (114.31.196.53) 1.299 ms 1.288 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">19 be151.cor02.mel11.vic.vocus.network (114.31.196.52) 1.133 ms 1.144 ms 1.288 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">20 be150.bdr03.mel07.vic.vocus.network (114.31.196.57) 2.011 ms 5.261 ms 5.254 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">21 be150.cor02.mel11.vic.vocus.network (114.31.196.56) 1.326 ms be151.cor02.mel07.vic.vocus.network (114.31.196.50) 1.503 ms 1.529 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">22 be150.bdr02.mel11.vic.vocus.network (114.31.196.55) 1.400 ms 1.296 ms be151.bdr02.mel11.vic.vocus.network (114.31.196.53) 1.490 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">23 be150.cor02.mel07.vic.vocus.network (114.31.196.54) 1.615 ms 1.454 ms 1.629 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">24 be150.bdr03.mel07.vic.vocus.network (114.31.196.57) 1.885 ms be151.bdr03.mel07.vic.vocus.network (114.31.196.51) 1.293 ms 1.377 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">25 be151.cor02.mel07.vic.vocus.network (114.31.196.50) 1.364 ms be150.cor02.mel11.vic.vocus.network (114.31.196.56) 1.625 ms be151.cor02.mel07.vic.vocus.network (114.31.196.50)
1.792 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">26 be151.bdr02.mel11.vic.vocus.network (114.31.196.53) 1.685 ms be150.bdr02.mel11.vic.vocus.network (114.31.196.55) 1.644 ms be151.bdr02.mel11.vic.vocus.network (114.31.196.53)
1.437 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">27 be150.cor02.mel07.vic.vocus.network (114.31.196.54) 1.654 ms * *<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">28 be151.bdr03.mel07.vic.vocus.network (114.31.196.51) 1.342 ms 4.852 ms be150.bdr03.mel07.vic.vocus.network (114.31.196.57) 1.659 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">29 be151.cor02.mel07.vic.vocus.network (114.31.196.50) 1.629 ms 1.639 ms be150.cor02.mel11.vic.vocus.network (114.31.196.56) 1.459 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cascadia Code";mso-fareast-language:EN-US">30 be151.bdr02.mel11.vic.vocus.network (114.31.196.53) 1.780 ms 1.867 ms 1.553 ms<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">c.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Luke Thompson <<a href="mailto:luke.t@tncrew.com.au">luke.t@tncrew.com.au</a>>
<br>
<b>Sent:</b> Monday, 13 March 2023 10:43<br>
<b>To:</b> James Braunegg <<a href="mailto:james.braunegg@micron21.com">james.braunegg@micron21.com</a>>; Damien Gardner Jnr <<a href="mailto:rendrag@rendrag.net">rendrag@rendrag.net</a>>; Chris Wright <<a href="mailto:chris@securityshift.com">chris@securityshift.com</a>><br>
<b>Cc:</b> <a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a> <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<b>Subject:</b> Re: [AusNOG] Aussie Broadband Outage<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This email came from an external source. Please be cautious with links and content.
<o:p></o:p></p>
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<p class="MsoNormal">Reminds me of Vocus Sydney way back when. Doesn't sound brilliantly engineered - very curious for the explanation down the track to see if it could've been avoided. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Re: single feed, transfer switches have their place for single corded kit, have no doubt! <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Cheers, <o:p></o:p></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div id="aqm-signature">
<div>
<p class="MsoNormal"><span style="color:black">Luke Thompson<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">Chief Technical Officer<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">The Network Crew Pty Ltd<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://thenetworkcrew.com.au">https://thenetworkcrew.com.au</a><o:p></o:p></span></p>
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<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">On 13 March 2023 10:39:58 am James Braunegg <<a href="mailto:james.braunegg@micron21.com">james.braunegg@micron21.com</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Luke<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">This is more than likely related to a power issue at 530 Collins Street we lost at 8:45am this morning supply A and then around 8:55am we also lost supply B for all services running at this location.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Power retuned around 9:45am for supply B however supply A was still dead… then at 10:20am both supply A and B both went down again….<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Currently it looks like supply B is back online as of 10:33am… but supply A is still offline so anyone using single power equipment on supply A only will be having issues !<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I have raised a ticket with the vendor however no reply as of yet…. Will have to wait for the PIR to hear what happened.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"> Kindest Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#64717A;mso-fareast-language:EN-US">James Braunegg</span></b><o:p></o:p></p>
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Ctrl+Click or tap to follow the link"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#64717A">1300 769 972</span></a><span style="font-size:9.0pt;font-family:"Arial",sans-serif"> /
</span><a href="tel:1300%20769%20972" title="tel:1300%20769%20972
Ctrl+Click or tap to follow the link"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#64717A">0488 997 207</span></a><o:p></o:p></p>
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</span></a> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">From:</span><span style="color:black;font-weight:normal;text-decoration:none">
AusNOG <</span><span style="font-weight:normal">ausnog-bounces@lists.ausnog.net</span><span style="color:black;font-weight:normal;text-decoration:none">> on behalf of Luke Thompson <</span><span style="font-weight:normal">luke.t@tncrew.com.au</span><span style="color:black;font-weight:normal;text-decoration:none">><br>
</span><span style="color:black;text-decoration:none">Sent:</span><span style="color:black;font-weight:normal;text-decoration:none"> Monday, 13 March 2023 10:37:03 AM<br>
</span><span style="color:black;text-decoration:none">To:</span><span style="color:black;font-weight:normal;text-decoration:none"> Damien Gardner Jnr; Chris Wright<br>
</span><span style="color:black;text-decoration:none">Cc:</span><span style="color:black;font-weight:normal;text-decoration:none">
</span><span style="font-weight:normal">ausnog@ausnog.net</span><span style="color:black;font-weight:normal;text-decoration:none"><br>
</span><span style="color:black;text-decoration:none">Subject:</span><span style="color:black;font-weight:normal;text-decoration:none"> Re: [AusNOG] Aussie Broadband Outage
</span></a></span></b><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">Given the commonality of outage type, it's smelling like civil or grid problems</span><span style="font-size:12.0pt;color:black;text-decoration:none"> isn't
it?</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">Vocus and Equinix losing power over both rails, optical links
dropping, etc sounds like a major problem in the earth or at a dist/sub station. Curious to learn the root cause. </span></a></span><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">A team somewhere is having a bad Monday morning, that's for sure.
Good luck to all. </span></a></span><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">Luke Thompson</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">Chief Technical Officer</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">The Network Crew Pty Ltd</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" ">https://thenetworkcrew.com.au</a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:8.0pt;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">On 13 March 2023 10:31:35 am Damien Gardner Jnr <</span>rendrag@rendrag.net<span style="color:black;text-decoration:none">>
wrote:</span></a></span><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></p>
<blockquote style="border:none;border-left:solid gray 1.0pt;padding:0cm 0cm 0cm 5.0pt;margin-left:4.5pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">I would assume it’s to do with VDC-MEL03 having lost power around 9:05am. A few
folks reported getting one rail back temporarily, and then lost power again. We’ve not seen power restore at all so far.</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">—DG</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">On Mon, 13 Mar 2023 at 10:28 am, Chris Wright <</span>chris@securityshift.com<span style="color:black;text-decoration:none">>
wrote:</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">I also had outages in Melbourne, (Equinix ME2) around the same time (~9:00 - >
~9:45am).<br>
<br>
Still got a link down with Vocus and still having links go up and down with Swoop.<br>
<br>
Something more significant is happening somewhere - would be great if anyone can shed some light on what's happening so we all don't keep chasing our tails.<br>
<br>
Thanks<br>
<br>
c.<br>
<br>
-----Original Message-----<br>
From: AusNOG <</span>ausnog-bounces@lists.ausnog.net<span style="color:black;text-decoration:none">> On Behalf Of DaZZa<br>
Sent: Monday, 13 March 2023 10:21<br>
To: Luke Thompson <</span>luke.t@tncrew.com.au<span style="color:black;text-decoration:none">><br>
Cc: </span>ausnog@ausnog.net<span style="color:black;text-decoration:none"> <</span>ausnog@lists.ausnog.net<span style="color:black;text-decoration:none">><br>
Subject: Re: [AusNOG] Aussie Broadband Outage<br>
<br>
[You don't often get email from </span>dazzagibbs@gmail.com<span style="color:black;text-decoration:none">. Learn why this is important at
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This email came from an external source. Please be cautious with links and content.<br>
<br>
Interesting.<br>
<br>
I believe Aussie is based in Melbourne - I had a major outage on several Vocus services in Melbourne between about 09:10 and 09:40 this morning.<br>
<br>
Wonder if they're in a shared DC and took a hit at the same time as Aussie did...<br>
<br>
D<br>
<br>
On Mon, 13 Mar 2023 at 10:10, Luke Thompson <</span>luke.t@tncrew.com.au<span style="color:black;text-decoration:none">> wrote:<br>
><br>
> James on Whirlpool has just shared what you likely saw tweeted before:<br>
><br>
> "We are currently experiencing issues with one of our data centres, which is impacting some of our services including MyAussie, VoIP, and our Customer Service phone lines / Live Chat"<br>
><br>
> Sounds like there's no redundancy for Carbon, My Aussie, VoIP, Chat, etc. Wild.<br>
><br>
> Luke Thompson<br>
> Chief Technical Officer<br>
><br>
> The Network Crew Pty Ltd<br>
> </span>https://thenetworkcrew.com.au<span style="color:black;text-decoration:none"><br>
><br>
> On 13 March 2023 10:07:57 am Troy <</span>troy@troykelly.com<span style="color:black;text-decoration:none">> wrote:<br>
>><br>
>> Is anybody from Aussie able to share what's going on?<br>
>><br>
>> Looks like there's a major outage with services (no Carbon, phones, <br>
>> etc)<br>
>><br>
>> There was? a tweet for about 40 seconds saying that there was an issue with a data centre, but it was deleted.<br>
>><br>
>> Regards, Troy<br>
>> Brevity is the elixir of life.<br>
>> Father Hector McGrath, Pixie 2020<br>
><br>
><br>
> _______________________________________________<br>
> AusNOG mailing list<br>
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veg*e*tar*i*an:<br>
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<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/micron21/" title=""Follow Micron21 on Facebook" "><span style="color:black;text-decoration:none">Damien Gardner Jnr<br>
VK2TDG. Dip EE. GradIEAust<br>
</span>rendrag@rendrag.net<span style="color:black;text-decoration:none"> - </span>http://www.rendrag.net/<span style="color:black"><br>
</span><span style="color:black;text-decoration:none">--<br>
We rode on the winds of the rising storm,<br>
We ran to the sounds of thunder.<br>
We danced among the lightning bolts,<br>
and tore the world asunder</span></a><span class="MsoHyperlink"><span style="color:black;text-decoration:none"><o:p></o:p></span></span></span></p>
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