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<p dir="auto">Hi Ashley,</p>
<p dir="auto">APNIC services folk have experience dealing with geolocation errors, through various providers, so I’ve pinged them on your behalf.</p>
<p dir="auto">If you have more info, like the geoloc provider that’s being used, please could you share that?</p>
<p dir="auto">All the best</p>
<p dir="auto">Paul.</p>
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<p dir="auto">Paul Wilson, Director-General, APNIC <a href="mailto:dg@apnic.net" style="color: #3983C4;">dg@apnic.net</a><br>
<a href="http://www.apnic.net" style="color: #3983C4;">http://www.apnic.net</a> @apnicdg</p>
<p dir="auto">On 8 Mar 2023, at 12:53, Ashley Breeden wrote:</p>
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<div dir="ltr">Afternoon all,
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<div>We are having an issue with one of our IP blocks being blocked by Kayo and Binge with the following:</div>
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<div>Access Denied<br>
You don't have permission to access "<a href="http://auth.streamotion.com.au/">http://auth.streamotion.com.au/</a>" on this server.<br>
Reference #18.4df00117.1678240837.d903c0<br></div>
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<div>In the past, the front-of-house support has been extremely helpful and resolved a GEO IP issue very quickly. Unfortunately, this is no longer the case.</div>
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<div>If anyone is on the list from Streammotion/Foxtel or knows someone directly can you please reach out to me so we can resolve this issue.</div>
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<p style="margin:0px;padding:0px;color:rgb(35,31,32);font-family:Nylas-Pro,Helvetica,"Lucidia Grande",sans-serif">Regards,</p>
<br style="color:rgb(35,31,32);font-family:Nylas-Pro,Helvetica,"Lucidia Grande",sans-serif">
<p style="margin:0px;padding:0px;color:rgb(35,31,32);font-family:Nylas-Pro,Helvetica,"Lucidia Grande",sans-serif"><span style="font-weight:600">Ashley Breeden</span></p>
<br style="color:rgb(35,31,32);font-family:Nylas-Pro,Helvetica,"Lucidia Grande",sans-serif">
<p style="margin:0px;padding:0px;color:rgb(35,31,32);font-family:Nylas-Pro,Helvetica,"Lucidia Grande",sans-serif">URL Networks Pty Ltd<br>
<span style="font-weight:600">Email:</span> <a href="mailto:ash@url.net.au" title="mailto:ash@url.net.au" style="word-break:break-word;color:rgb(16,129,247)" target="_blank">ash@url.net.au</a><br>
<span style="font-weight:600">WWW: </span><a href="http://www.url.net.au" title="http://www.url.net.au" style="word-break:break-word;color:rgb(16,129,247)" target="_blank">http://www.url.net.au</a><br>
<span style="font-weight:600">Phone: </span>1300 33 11 78 | +61 3 9008 5900<br>
<span style="font-weight:600">Twitter: </span><a href="https://twitter.com/urlnetworks" title="https://twitter.com/urlnetworks" style="word-break:break-word;color:rgb(16,129,247)" target="_blank">@urlnetworks</a></p>
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