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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Ashley, Luke,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">You can try reaching out to
<a href="mailto:casops.casops@foxtel.com.au">casops.casops@foxtel.com.au</a> to correct your IP Geolocation with Foxtel.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">For more information on how APNIC can assist you with correcting your IP geolocation, please see
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><a href="https://www.apnic.net/geolocation">https://www.apnic.net/geolocation</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Vivek<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Paul Wilson <pwilson@apnic.net><br>
<b>Date: </b>Wednesday, 8 March 2023 at 1:43 pm<br>
<b>To: </b>Ashley Breeden <ash@url.net.au><br>
<b>Cc: </b>ausnog@ausnog.net <ausnog@lists.ausnog.net><br>
<b>Subject: </b>Re: [AusNOG] Kayo, Binge Incorrect GEO IP Blocking<o:p></o:p></span></p>
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<p><span style="font-family:"Arial",sans-serif">Hi Ashley,<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">APNIC services folk have experience dealing with geolocation errors, through various providers, so I’ve pinged them on your behalf.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">If you have more info, like the geoloc provider that’s being used, please could you share that?<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">All the best<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">Paul.<o:p></o:p></span></p>
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<p><span style="font-family:"Arial",sans-serif">Paul Wilson, Director-General, APNIC
<a href="mailto:dg@apnic.net"><span style="color:#3983C4">dg@apnic.net</span></a><br>
<a href="http://www.apnic.net"><span style="color:#3983C4">http://www.apnic.net</span></a> @apnicdg<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">On 8 Mar 2023, at 12:53, Ashley Breeden wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777">Afternoon all,
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777">We are having an issue with one of our IP blocks being blocked by Kayo and Binge with the following:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777">Access Denied<br>
You don't have permission to access "<a href="http://auth.streamotion.com.au/">http://auth.streamotion.com.au/</a>" on this server.<br>
Reference #18.4df00117.1678240837.d903c0<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777">In the past, the front-of-house support has been extremely helpful and resolved a GEO IP issue very quickly. Unfortunately, this is no longer the case.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777">If anyone is on the list from Streammotion/Foxtel or knows someone directly can you please reach out to me so we can resolve this issue.<o:p></o:p></span></p>
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<o:p></o:p></span></p>
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<p style="margin:0cm"><span style="font-family:Helvetica;color:#231F20">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p style="margin:0cm"><b><span style="font-family:Helvetica;color:#231F20">Ashley Breeden</span></b><span style="font-family:Helvetica;color:#231F20"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#777777"><o:p> </o:p></span></p>
<p style="margin:0cm"><span style="font-family:Helvetica;color:#231F20">URL Networks Pty Ltd<br>
<b>Email:</b> <a href="mailto:ash@url.net.au" target="_blank" title="mailto:ash@url.net.au"><span style="color:#1081F7">ash@url.net.au</span></a><br>
<b>WWW: </b><a href="http://www.url.net.au" target="_blank" title="http://www.url.net.au"><span style="color:#1081F7">http://www.url.net.au</span></a><br>
<b>Phone: </b>1300 33 11 78 | +61 3 9008 5900<br>
<b>Twitter: </b><a href="https://twitter.com/urlnetworks" target="_blank" title="https://twitter.com/urlnetworks"><span style="color:#1081F7">@urlnetworks</span></a><o:p></o:p></span></p>
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<p><span style="font-family:"Arial",sans-serif;color:#777777">_______________________________________________
<br>
AusNOG mailing list <br>
AusNOG@lists.ausnog.net<o:p></o:p></span></p>
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<p><span style="font-family:"Arial",sans-serif;color:#777777"><a href="https://lists.ausnog.net/mailman/listinfo/ausnog"><span style="color:#777777">https://lists.ausnog.net/mailman/listinfo/ausnog</span></a><o:p></o:p></span></p>
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