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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>We observed these same Webcentral intermittent DNS issues for years, and without much luck from support.<o:p></o:p></p><p class=MsoNormal>So last year moved many A, CNAME, MX, and TXT records to a free DNS Cloudflare account, which seems significantly more reliable to me.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>John H<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:Roboto;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> AusNOG <ausnog-bounces@ausnog.net> <b>On Behalf Of </b>Mitch Kelly<br><b>Sent:</b> Tuesday, 3 January 2023 3:17 PM<br><b>To:</b> Matthew Malcolm <matthew@rampant.com.au><br><b>Cc:</b> ausnog <ausnog@ausnog.net><br><b>Subject:</b> Re: [AusNOG] Re Webcenral / Netregistry DNS issues<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Great, thanks for that. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I plan on moving all of my domains to web in a box over the next couple of weeks.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Mitch <o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Tue, 3 Jan 2023, 12:45 pm Matthew Malcolm, <<a href="mailto:matthew@rampant.com.au">matthew@rampant.com.au</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks Mitch<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We had that issue last month the client said move and it was days before the DNS was updated properly<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The whole time we were getting sledged by the client<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>As it appears to be an ongoing issue not a once off thing<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I think we may have to proactively start moving delegation if this is more than an us issue<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 7.5pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#000001'>Regards,</span><span style='font-size:1.0pt;font-family:remialcxesans;color:white'></span><span style='font-size:1.0pt;font-family:template-xNwyYoSBEeylBygYeA3jJw;color:white'></span><span style='color:#000001'><br>Matthew Malcolm<br> </span><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 15.0pt 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='border:none;border-right:solid #17539D 1.5pt;padding:0cm 7.5pt 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=94 height=60 style='width:.9833in;height:.625in' id="_x0000_i1034" src="cid:image001.png@01D91F81.F6A85710"></span><o:p></o:p></p></td><td style='padding:7.5pt 0cm 7.5pt 7.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#17539D'>MATTHEW MALCOLM</span></b><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#000001'>Business Development / Technical Specialist</span></b><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:gray'>, </span></b><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>Sophos Certified Architect, Sophos Sales Certified</span><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#000001'>Rampant Technology Pty Ltd</span></b><o:p></o:p></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#4B7C53'>07 3216 8357</span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'><a href="mailto:matthew@rampant.com.au" target="_blank"><span style='color:gray;text-decoration:none'>matthew@rampant.com.au</span></a></span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'> | </span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'><a href="http://www.rampant.technology">www.rampant.technology</a></span><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>38 Badminton St</span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>, </span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>Mt Gravatt East, QLD</span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'> </span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>4122</span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:3.0pt 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 2.25pt 2.25pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='font-size:1.0pt;text-decoration:none'><img border=0 width=20 height=20 style='width:.2083in;height:.2083in' id="_x0000_i1033" src="cid:image002.png@01D91F81.F6A85710"></span></a><o:p></o:p></p></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 2.25pt 2.25pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://au.linkedin.com/company/rampant-technology" target="_blank"><span style='font-size:1.0pt;text-decoration:none'><img border=0 width=20 height=20 style='width:.2083in;height:.2083in' id="_x0000_i1032" src="cid:image003.png@01D91F81.F6A85710"></span></a><o:p></o:p></p></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 2.25pt 2.25pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.instagram.com/rampant.technology/?hl=en" target="_blank"><span style='font-size:1.0pt;text-decoration:none'><img border=0 width=20 height=20 style='width:.2083in;height:.2083in' id="_x0000_i1031" src="cid:image004.png@01D91F81.F6A85710"></span></a><o:p></o:p></p></td></tr></table></td></tr></table></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='padding:7.5pt 0cm 0cm 0cm'></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.5pt;color:gray'>COMPTIA Member, partnering with Microsoft and Sophos to bring you expert standard service.</span><o:p></o:p></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 22.5pt 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=79 height=60 style='width:.825in;height:.625in' id="_x0000_i1030" src="cid:image005.png@01D91F81.F6A85710"></span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=130 height=60 style='width:1.3583in;height:.625in' id="_x0000_i1029" src="cid:image006.png@01D91F81.F6A85710"></span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:15.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=100 height=27 style='width:1.0416in;height:.2833in' id="_x0000_i1028" src="cid:image007.png@01D91F81.F6A85710"></span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.5pt;color:gray'>Proud sponsors of Keep Queensland Beautiful, Heart of Australia, and 96.5 FM.</span><o:p></o:p></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:11.25pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=100 height=40 style='width:1.0416in;height:.4166in' id="_x0000_i1027" src="cid:image008.png@01D91F81.F6A85710"></span><o:p></o:p></p></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:11.25pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=100 height=32 style='width:1.0416in;height:.3333in' id="_x0000_i1026" src="cid:image009.png@01D91F81.F6A85710"></span><o:p></o:p></p></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><img border=0 width=93 height=60 style='width:.9666in;height:.625in' id="_x0000_i1025" src="cid:image010.png@01D91F81.F6A85710"></span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:30.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;color:#000001'>Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur‑mabul country on <br>which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay <br>respect to the Elders past, present, and emerging.<br><br>DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify <br>the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or <br>distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting <br>software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We <br>cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure communication <br>medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried <br>out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology</span><o:p></o:p></p></td></tr></table></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> Mitch Kelly <<a href="mailto:mitchkelly24@gmail.com" target="_blank">mitchkelly24@gmail.com</a>> <br><b>Sent:</b> Tuesday, 3 January 2023 2:42 PM<br><b>To:</b> Matthew Malcolm <<a href="mailto:matthew@rampant.com.au" target="_blank">matthew@rampant.com.au</a>><br><b>Cc:</b> ausnog <<a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a>><br><b>Subject:</b> Re: [AusNOG] Re Webcenral / Netregistry DNS issues</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yes also having issue renewing about three domains which expire today . It looks like they take your money but don't actually renew them, generally it's not an issue and it's done pretty much instantly.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I do also note that a new registered domain on Friday we changed the name servers and they didnt update.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>No response to my ticket yet.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Tue, 3 Jan 2023, 12:38 pm Matthew Malcolm, <<a href="mailto:matthew@rampant.com.au" target="_blank">matthew@rampant.com.au</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi All,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We have seen this a few times recently and are having the issue with another client today<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>They are with WebCentral / Netregistry and the DNS for their CNames is not resolving<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We can dig the domain is various places but if I open NSLookup againt ns?.<a href="http://netregistry.net" target="_blank">netregistry.net</a> (The delegated name servers) and ask it for the appropriate domain name or record I get “Unspecified error” or “Server Failed”<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Apparently this is normal for the DNS servers as there support people told me the issue is not this error on their servers but Microsoft Email system breaking the Autodiscover CName<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I was told to move my DNS if this is s timely issue as they are not planning on investigating it. (And they also agreed moving the DNS would fix the issues which was strange for me to hear a support tech say that) <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is this just something that we are seeing over and over with various client at WebCentral/Netregistry or do they really have a larger issue<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>There are a few Reddit forums that are complaining about similar issues going back months <a href="https://www.reddit.com/r/dns/comments/xfpm28/problems_with_webcentralau_netregistrynet/" target="_blank">Here is one such forum</a> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am finding it hard to believe that a major Player would allow this type of failure to go on for hours let alone months<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any insight would be great as DNS not doing it’s thing is really<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If this is something the Client can fix I would love to know what we have overlooked<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 7.5pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#000001'>Regards,</span><span style='font-size:1.0pt;font-family:remialcxesans;color:white'></span><span style='font-size:1.0pt;font-family:template-xNwyYoSBEeylBygYeA3jJw;color:white'></span><span style='color:#000001'><br>Matthew Malcolm<br> </span><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 15.0pt 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='border:none;border-right:solid #17539D 1.5pt;padding:0cm 7.5pt 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p></o:p></p></td><td style='padding:7.5pt 0cm 7.5pt 7.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#17539D'>MATTHEW MALCOLM</span></b><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#000001'>Business Development / Technical Specialist</span></b><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:gray'>, </span></b><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>Sophos Certified Architect, Sophos Sales Certified</span><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#000001'>Rampant Technology Pty Ltd</span></b><o:p></o:p></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#4B7C53'>07 3216 8357</span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'><a href="mailto:matthew@rampant.com.au" target="_blank"><span style='color:gray;text-decoration:none'>matthew@rampant.com.au</span></a></span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'> | </span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'><a href="http://www.rampant.technology" target="_blank">www.rampant.technology</a></span><o:p></o:p></p></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>38 Badminton St</span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>, </span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>Mt Gravatt East, QLD</span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'> </span><o:p></o:p></p></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:gray'>4122</span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:3.0pt 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 2.25pt 2.25pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:windowtext;text-decoration:none'><o:p></o:p></span></a></p></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 2.25pt 2.25pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:windowtext;text-decoration:none'><o:p></o:p></span></a></p></td></table></tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 2.25pt 2.25pt 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:windowtext;text-decoration:none'><o:p></o:p></span></a></p></td></table></tr></td></table></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='padding:7.5pt 0cm 0cm 0cm'></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.5pt;color:gray'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:gray;text-decoration:none'>COMPTIA Member, partnering with Microsoft and Sophos to bring you expert standard service.</span><span style='font-size:11.0pt;color:windowtext;text-decoration:none'><o:p></o:p></span></a></span></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 22.5pt 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top 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target="_blank"><span style='font-size:11.0pt;color:windowtext;text-decoration:none'><o:p></o:p></span></a></span></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.5pt;color:gray'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:gray;text-decoration:none'>Proud sponsors of Keep Queensland Beautiful, Heart of Australia, and 96.5 FM.</span><span style='font-size:11.0pt;color:windowtext;text-decoration:none'><o:p></o:p></span></a></span></p></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:11.25pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='font-size:11.0pt;color:windowtext;text-decoration:none'><o:p></o:p></span></a></span></p></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:11.25pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='font-size:11.0pt;color:windowtext;text-decoration:none'><o:p></o:p></span></a></span></p></td></tr></table></td><td valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:1.0pt'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='font-size:11.0pt;color:windowtext;text-decoration:none'><o:p></o:p></span></a></span></p></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:30.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;color:#000001'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:#000001;text-decoration:none'>Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur‑mabul country on <br>which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay <br>respect to the Elders past, present, and emerging.<br><br>DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify <br>the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or <br>distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting <br>software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We <br>cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure communication <br>medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried <br>out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology</span><span style='font-size:11.0pt;color:windowtext;text-decoration:none'><o:p></o:p></span></a></span></p></td></tr></table></td></tr></table></td><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:windowtext;text-decoration:none'> <o:p></o:p></span></a></p></tr></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.facebook.com/rampant.technology.au" target="_blank"><span style='color:windowtext;text-decoration:none'>_______________________________________________<br>AusNOG mailing list<br><u><span style='color:blue'>AusNOG@ausnog.net</span></u><br><u><span style='color:blue'>https://lists.ausnog.net/mailman/listinfo/ausnog</span></u><o:p></o:p></span></a></p></div></div></blockquote></div></div></div></blockquote></div></div></body></html>