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<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Hi Basically this Zoom Broadband business has a lot of moving parts from what I can tell, business registration details are a bit of a mess.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">They just need to tidy up the domain registration details I think.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">As for this Jake fellow not totally sure what his involvement actually is, but it looks like a very young and rather green business.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">I mean green as in unexperienced in this case.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">I could spend all day on this but I’ve got a business of my own to run.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">As for Vocus nothing wrong with them overall, if their was Commonwealth Bank wouldn’t be dealing with them. You need to separate the sales team and the accounts team as I said in the
Ozbargain thread they don’t care about you or your business your just a number to these huge corporations.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">That doesn’t mean they don’t want your business or to assist you , it just means that shareholders come first.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">You need to take that into consideration and come up with payment plans if things are tight.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Making up stories like some of the employees of Zoom Broadband have done just makes them look stupid I don’t believe any of the BS.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">I wish the Zoom Broadband guys and girls luck but I don’t like their chances of succeeding with the way things are going.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">That burn rate is just too high according to what they have written they will make a loss of $1.5 million dollars. You need to be the size of Commbank to sustain those types of loss.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">I will watch with interest particularly with some of the people involved in the business.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal">Chad Kelly <o:p></o:p></p>
<p class="MsoNormal">Manager <o:p></o:p></p>
<p class="MsoNormal">CPK Web Services <o:p></o:p></p>
<p class="MsoNormal">Phone 03 52730246<o:p></o:p></p>
<p class="MsoNormal">Web https://www.cpkws.com.au<o:p></o:p></p>
<p class="MsoNormal"><img width="107" height="38" style="width:1.1145in;height:.3958in" id="Picture_x0020_1" src="cid:image001.jpg@01D909CD.A4FC15B0"><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Christopher Hawker <chris@thesysadmin.dev>
<br>
<b>Sent:</b> Tuesday, 6 December 2022 11:43 PM<br>
<b>To:</b> Chad Kelly <chad@cpkws.com.au>; Nathan Brookfield <Nathan.Brookfield@iperium.com.au>; J. Hellenthal <jhellenthal@dataix.net><br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Zoom Broadband another Epic broadband in the making<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121">Looking at the ABR entry for Zoom Broadband Pty Ltd, the business name "Zoom Broadband" was registered on 04 November 2022, a little over a month ago.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121"><a href="https://abr.business.gov.au/ABN/View?id=663007949"><span style="color:black">https://abr.business.gov.au/ABN/View?id=663007949</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121">I'm all for roasting a business if there's reason to do so (which is clearly the case here) and not to play the role of devil's advocate, however if we rely on information when doing
so we need to fact-check against reliable sources otherwise we'll look like the silly ones with egg on our faces, and they'll be laughing at us.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121">You don't want to go down that road.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121">Furthermore, if Zoom.us (the video conferencing organisation) does indeed have a trademark on the word "Zoom" they'll already know about Zoom Broadband.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121">CH<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Get <a href="https://aka.ms/AAb9ysg">Outlook for Android</a>
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><strong><span style="font-family:"Calibri",sans-serif">From:</span></strong> Chad Kelly <<a href="mailto:chad@cpkws.com.au">chad@cpkws.com.au</a>><br>
<strong><span style="font-family:"Calibri",sans-serif">Sent:</span></strong> Tuesday, 6 December 2022, 11:10 am<br>
<strong><span style="font-family:"Calibri",sans-serif">To:</span></strong> Christopher Hawker <<a href="mailto:chris@thesysadmin.dev">chris@thesysadmin.dev</a>>; Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au">Nathan.Brookfield@iperium.com.au</a>>;
J. Hellenthal <<a href="mailto:jhellenthal@dataix.net">jhellenthal@dataix.net</a>><br>
<strong><span style="font-family:"Calibri",sans-serif">Cc:</span></strong> <a href="mailto:ausnog@lists.ausnog.net">
ausnog@lists.ausnog.net</a> <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<strong><span style="font-family:"Calibri",sans-serif">Subject:</span></strong> RE: [AusNOG] Zoom Broadband another Epic broadband in the making<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span lang="EN-US">Hi As I understand it the documents in question are legal templates written by a law firm in Sydney.
</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US">But its pretty slack on their part at Zoom Broadband not to update the contact details and the names to reflect their own operation.
</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US">That said they haven’t even registered the business name or the company name Zoom broadband, probably wouldn’t be allowed to either as it’s a breach of Zoom’s trademark as they operate in the same sector.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US">Regards Chad.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p>
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<p class="MsoNormal">Chad Kelly <o:p></o:p></p>
<p class="MsoNormal">Manager <o:p></o:p></p>
<p class="MsoNormal">CPK Web Services <o:p></o:p></p>
<p class="MsoNormal">Phone 03 52730246<o:p></o:p></p>
<p class="MsoNormal">Web <a href="https://www.cpkws.com.au">https://www.cpkws.com.au</a><o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="849" height="300" style="width:8.8437in;height:3.125in" id="image001.jpg_x0040_01D90962.EFEF4260" src="cid:image001.jpg@01D909CD.A4FC15B0"><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Christopher Hawker <<a href="mailto:chris@thesysadmin.dev">chris@thesysadmin.dev</a>>
<br>
<b>Sent:</b> Tuesday, 6 December 2022 10:55 AM<br>
<b>To:</b> Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au">Nathan.Brookfield@iperium.com.au</a>>; J. Hellenthal <<a href="mailto:jhellenthal@dataix.net">jhellenthal@dataix.net</a>><br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>; Chad Kelly <<a href="mailto:chad@cpkws.com.au">chad@cpkws.com.au</a>><br>
<b>Subject:</b> Re: [AusNOG] Zoom Broadband another Epic broadband in the making</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span class="elementtoproof"><span style="font-size:12.0pt;color:black;background:white">Not to play devil's advocate here, I think we may have got the whole "stole the document" thing wrong. If you look at the CTC doc on page 34, it lists
the address of NBNco and Telstra, with Optus' name at the bottom of 34 and the Lyonpark Road address starting on page 35. Not to detract from other bad things though.</span></span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span class="elementtoproof"><span style="font-size:12.0pt;color:black;background:white"><a href="https://imgur.com/a/kApaZxj">https://imgur.com/a/kApaZxj</a></span></span><o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">CH.</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au"><span style="color:windowtext">Nathan.Brookfield@iperium.com.au</span></a>><br>
<b>Sent:</b> Tuesday, December 6, 2022 9:46 AM<br>
<b>To:</b> J. Hellenthal <<a href="mailto:jhellenthal@dataix.net"><span style="color:windowtext">jhellenthal@dataix.net</span></a>><br>
<b>Cc:</b> Christopher Hawker <<a href="mailto:chris@thesysadmin.dev"><span style="color:windowtext">chris@thesysadmin.dev</span></a>>;
<a href="mailto:ausnog@lists.ausnog.net"><span style="color:windowtext">ausnog@lists.ausnog.net</span></a> <<a href="mailto:ausnog@lists.ausnog.net"><span style="color:windowtext">ausnog@lists.ausnog.net</span></a>>; Chad Kelly <<a href="mailto:chad@cpkws.com.au"><span style="color:windowtext">chad@cpkws.com.au</span></a>><br>
<b>Subject:</b> Re: [AusNOG] Zoom Broadband another Epic broadband in the making</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">We know who they stole the document from then, Oh dear!<o:p></o:p></p>
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<p class="xmsonormal" style="margin:0cm">On 6 Dec 2022, at 00:58, J. Hellenthal <<a href="mailto:jhellenthal@dataix.net">jhellenthal@dataix.net</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> Should have included the link <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;color:black"><a href="https://s3.amazonaws.com/appforest_uf/f1667719541111x908030374461724800/ZBB-PP-CTC-V1.pdf">ZBB-PP-CTC-V1</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.5pt;color:black"><a href="https://s3.amazonaws.com/appforest_uf/f1667719541111x908030374461724800/ZBB-PP-CTC-V1.pdf">PDF Document · 246 KB</a></span><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal"> J. Hellenthal<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Dec 5, 2022, at 08:55, J. Hellenthal <<a href="mailto:jhellenthal@dataix.net">jhellenthal@dataix.net</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">It's in their term conditions policy on the website served from a S3 bucket.<o:p></o:p></p>
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<p class="MsoNormal"> J. Hellenthal<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Dec 5, 2022, at 06:59, Christopher Hawker <<a href="mailto:chris@thesysadmin.dev">chris@thesysadmin.dev</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121">Where was that listed? ASIC extract info shows the only two addresses as Fortitude Valley QLD and Armidale NSW, with Nathan Rich being the sole director and shareholder.</span><o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><span style="color:#212121">CH.</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Get <a href="https://aka.ms/AAb9ysg">Outlook for Android</a><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> AusNOG <<a href="mailto:ausnog-bounces@ausnog.net"><span style="color:windowtext">ausnog-bounces@ausnog.net</span></a>> on behalf of Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au"><span style="color:windowtext">Nathan.Brookfield@iperium.com.au</span></a>><br>
<b>Sent:</b> Monday, December 5, 2022 11:52:18 PM<br>
<b>To:</b> J. Hellenthal <<a href="mailto:jhellenthal@dataix.net"><span style="color:windowtext">jhellenthal@dataix.net</span></a>><br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net"><span style="color:windowtext">ausnog@lists.ausnog.net</span></a> <<a href="mailto:ausnog@lists.ausnog.net"><span style="color:windowtext">ausnog@lists.ausnog.net</span></a>>; Chad Kelly <<a href="mailto:chad@cpkws.com.au"><span style="color:windowtext">chad@cpkws.com.au</span></a>><br>
<b>Subject:</b> Re: [AusNOG] Zoom Broadband another Epic broadband in the making</span>
<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">It’s been 15 years since I worked there, but I’m pretty sure 1 Lyonpark Road is the Optus Campus….<o:p></o:p></p>
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<p class="xxmsonormal" style="margin:0cm">On 5 Dec 2022, at 22:48, J. Hellenthal <<a href="mailto:jhellenthal@dataix.net">jhellenthal@dataix.net</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> Maybe someone should pay a little trip to ... <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<div>
<div>
<p class="MsoNormal">Phone: 1300 727 414<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Mail: 1 Lyonpark Rd, Macquarie Park NSW 2113<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Zoom Broadband Pty Ltd ABN 99 663 007 949<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Level 1, 1024 Ann Street Fortitude Valley QLD 4006 <a href="http://www.zoombroadband.com.au">
www.zoombroadband.com.au</a><o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<div>
<p class="MsoNormal">-- <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> J. Hellenthal<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
</div>
<p class="MsoNormal">The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal" style="margin-bottom:12.0pt">On Dec 5, 2022, at 06:18, Chad Kelly <<a href="mailto:chad@cpkws.com.au">chad@cpkws.com.au</a>> wrote:<o:p></o:p></p>
</blockquote>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Thanks for re-posting this, I was only being polite to these guys on Ozbargain so I didn’t get in trouble with the mods for breaching some kind of guideline but the entire things now looks like a
scam. </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">I am surprised the wholesale provider didn’t do more background checks on the provider before on boarding them.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">They are going to get burnt.</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">I also alerted member services at the TIO about this operation as well.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">I also think the development team at Wordpress need their heads read for allowing this type of garbage code to be released into the wild.</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">I mean I actually quite like Wordpress but some of the plugins are complete junk.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Regards Chad.</span><o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm">Chad Kelly <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Manager <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">CPK Web Services <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Phone 03 52730246<o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Web <a href="https://www.cpkws.com.au">
https://www.cpkws.com.au</a> <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
</div>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="xxmsonormal" style="margin:0cm"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Bradley Amm <<a href="mailto:brad@bradleyamm.com">brad@bradleyamm.com</a>>
<br>
<b>Sent:</b> Monday, 5 December 2022 10:45 PM<br>
<b>To:</b> Chad Kelly <<a href="mailto:chad@cpkws.com.au">chad@cpkws.com.au</a>><br>
<b>Cc:</b> Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au">Nathan.Brookfield@iperium.com.au</a>>;
<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Zoom Broadband another Epic broadband in the making</span><o:p></o:p></p>
</div>
</div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black"> </span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black"><a href="https://whrl.pl/RgxGRl"><span style="color:windowtext">https://whrl.pl/RgxGRl</span></a></span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black"> </span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black">There is something extremely concerning about Zoom Broadband.</span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black">If you are already a customer, <strong><span style="font-family:"Verdana",sans-serif">run away</span></strong>. It's also probably advisable to cancel the card you signed
up with, ASAP.</span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black">The great thing about these no-code development frameworks (like they use) is that a lot of the data is stored in your browser. As a matter of fact, I don't believe any
requests are actually being done by the server – it's all client side.</span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black">What does that mean?</span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black">In the Javascript that runs the website (available to *anyone* that visits the website), you can see:<br>
– The Stripe Live Secret Key (this is called SECRET for a reason – anyone with access to that key can create a charge/refund to your card, and see ALL transactions)<br>
– The Username and Password for AWS Cognito (where SECRETS are stored)<br>
– FSG API endpoints and secrets allowing all service information to be viewed, and services to be modified<br>
– What is (possibly) Mr Berry's mobile number as a test case for sending SMS<br>
– Secrets to access the Radius server<br>
– Quite likely full access to any personal information you've given to them</span><o:p></o:p></p>
<p style="margin-bottom:9.6pt"><span style="font-family:"Verdana",sans-serif;color:black">And what is most interesting, <strong><span style="font-family:"Verdana",sans-serif">for a company that claims to have nothing to do with Jake Berry</span></strong>, is
a test account – <a href="mailto:jberry@hypernet.com.au"><span style="color:#223399">jberry@hypernet.com.au</span></a> – what a strange coincidence</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm">Sent from my iPad<o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:0cm">
<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="xxmsonormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:0cm">
On 3 Dec 2022, at 4:22 pm, Chad Kelly <<a href="mailto:chad@cpkws.com.au">chad@cpkws.com.au</a>> wrote:<o:p></o:p></p>
</blockquote>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Yeah I get that. </span>
<o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Bit concerned they’ve only invested $300000 which is nothing for an ISP. You need $10000000 at least just to get something half decent in terms of network.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">You need a few more million for marketing on top of that.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">This is why it works for the likes of Australia post as they already have a captive audience to sell to and they’ve gone layer 3 so not much investment required layer 2 you need millions to do it
properly.</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">This is why I went for the business side of the market partly because we were already a business to business provider but the margins on business broadband are so much better than residential.</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Regards Chad.</span><o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm">Chad Kelly <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Manager <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">CPK Web Services <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Phone 03 52730246<o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Web <a href="https://www.cpkws.com.au">
https://www.cpkws.com.au</a><o:p></o:p></p>
<div>
<p class="MsoNormal"><image001.jpg><o:p></o:p></p>
</div>
</div>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="xxmsonormal" style="margin:0cm"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au">Nathan.Brookfield@iperium.com.au</a>>
<br>
<b>Sent:</b> Saturday, 3 December 2022 6:53 PM<br>
<b>To:</b> Chad Kelly <<a href="mailto:chad@cpkws.com.au">chad@cpkws.com.au</a>><br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Zoom Broadband another Epic broadband in the making</span><o:p></o:p></p>
</div>
</div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<p class="xxmsonormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:0cm">
It’s all about volume.<o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm"><b>Nathan Brookfield </b><br>
General Manager<br>
<br>
<b>p</b>: 1300 592 330 | <b>m</b>: 0412 266 008 | <b>w</b>: <a href="https://Iperium.com.au">
https://Iperium.com.au</a><o:p></o:p></p>
<p class="xxmsonormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:0cm">
<br>
Level 7, <span class="MsoHyperlink"><u><span style="font-family:"Calibri",sans-serif;color:#0563C1">82 Elizabeth Street, Sydney NSW 2000</span></u></span><br>
<br>
<b>Your Connectivity Team</b><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="210" style="width:157.5pt">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm"></td>
<td style="padding:0cm 0cm 0cm 0cm"></td>
</tr>
</tbody>
</table>
<p class="xxmsonormal" style="margin:0cm"> <br>
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright
or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please
contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily
represent those of Iperium. <br>
<br>
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:0cm">
<br>
On 3 Dec 2022, at 13:02, Chad Kelly <<a href="mailto:chad@cpkws.com.au"><u><span style="color:blue">chad@cpkws.com.au</span></u></a>> wrote:<o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Hi </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Just to clarify it wasn’t so much the plans pricing that was concerning me, but more the lack of margin.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">$3 per customer isn’t a lot for things like support and monitoring etc, as I understand it the lower NBN plans you should be making around $7 to $10 per customer and the higher ones $20 plus.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">End of the day its up to each provider to make their own decisions on margins etc I think it will be interesting to see how they go anyway.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Regards Chad.</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm">Chad Kelly <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Manager <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">CPK Web Services <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Phone 03 52730246<o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Web <a href="https://www.cpkws.com.au">
<u><span style="color:blue">https://www.cpkws.com.au</span></u></a><o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm"><image001.jpg><o:p></o:p></p>
</div>
</div>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="xxmsonormal" style="margin:0cm"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au"><u><span style="color:blue">Nathan.Brookfield@iperium.com.au</span></u></a>>
<br>
<b>Sent:</b> Friday, 2 December 2022 11:49 PM<br>
<b>To:</b> Chad Kelly <<a href="mailto:chad@cpkws.com.au"><u><span style="color:blue">chad@cpkws.com.au</span></u></a>><br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net"><u><span style="color:blue">ausnog@lists.ausnog.net</span></u></a><br>
<b>Subject:</b> Re: [AusNOG] Zoom Broadband another Epic broadband in the making</span><o:p></o:p></p>
</div>
</div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Their retail prices are almost identical to ours, I think they’re pretty reasonable especially if they’re an RSP.
<o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="300" style="width:225.0pt;background:#DFDFE1;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<p class="xxmsonormal" style="margin:0cm"><span style="font-family:"Helvetica",sans-serif;color:black"><image002.png></span><o:p></o:p></p>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="300" style="width:225.0pt;background:#DFDFE1">
<tbody>
<tr>
<td style="padding:6.0pt 0cm 6.0pt 0cm">
<div style="margin-left:12.0pt;margin-right:12.0pt;max-width:100%;overflow:hidden">
<p class="xxmsonormal" style="margin:0cm"><b><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://www.iperium.com.au/nbn/">NBN</a></span></b><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><b><span style="font-size:8.5pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://www.iperium.com.au/nbn/"><span style="color:blue">iperium.com.au</span></a></span></b><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
</div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<div>
<p class="xxmsonormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:0cm">
<b>Nathan Brookfield </b><br>
<br>
<o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="210" style="width:157.5pt">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm"></td>
<td style="padding:0cm 0cm 0cm 0cm"></td>
</tr>
</tbody>
</table>
<p class="xxmsonormal" style="margin:0cm"> <br>
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright
or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please
contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily
represent those of Iperium. <br>
<br>
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:0cm">
<br>
On 2 Dec 2022, at 23:15, Chad Kelly <<a href="mailto:chad@cpkws.com.au"><u><span style="color:blue">chad@cpkws.com.au</span></u></a>> wrote:<o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal" style="margin:0cm"> <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Hi All . </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Came across this new provider on Whingepool (whirlpool) while doing some casual browsing
<a href="http://www.zoombroadband.com.au"><u><span style="color:blue">www.zoombroadband.com.au</span></u></a> .
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Pricing looks very much unsustainable and the business model horrifies me.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Plus this post on Ozbargain
<a href="https://www.ozbargain.com.au/node/739835?page=4#comment"><u><span style="color:blue">https://www.ozbargain.com.au/node/739835?page=4#comment</span></u></a></span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Look at page 5. </span>
<o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Now I know the margins on NBN aren’t fantastic but $3 I wouldn’t even waste time with.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">I mean I don’t want to discourage new players from entering the market and giving it a crack but I think you at least need to be able to walk before you can run.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Also you need to comply with the TIO requirements and the Comms alliance for ISPs. As in the codes of conduct.
</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US">Regards Chad.</span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Chad Kelly <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Manager <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">CPK Web Services <o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Phone 03 52730246<o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">Web <a href="https://www.cpkws.com.au">
<u><span style="color:blue">https://www.cpkws.com.au</span></u></a><o:p></o:p></p>
<div>
<p class="xxmsonormal" style="margin:0cm"><image001.jpg><o:p></o:p></p>
</div>
<p class="xxmsonormal" style="margin:0cm"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="xxmsonormal" style="margin:0cm">_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@ausnog.net"><u><span style="color:blue">AusNOG@ausnog.net</span></u></a><br>
<a href="https://lists.ausnog.net/mailman/listinfo/ausnog"><u><span style="color:blue">https://lists.ausnog.net/mailman/listinfo/ausnog</span></u></a><o:p></o:p></p>
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</div>
</div>
<p class="xxmsonormal" style="margin:0cm">_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@ausnog.net"><u><span style="color:blue">AusNOG@ausnog.net</span></u></a><br>
<a href="https://lists.ausnog.net/mailman/listinfo/ausnog"><u><span style="color:blue">https://lists.ausnog.net/mailman/listinfo/ausnog</span></u></a><o:p></o:p></p>
</div>
</blockquote>
</div>
<p class="MsoNormal">_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@ausnog.net"><u><span style="color:blue">AusNOG@ausnog.net</span></u></a><br>
<a href="https://lists.ausnog.net/mailman/listinfo/ausnog"><u><span style="color:blue">https://lists.ausnog.net/mailman/listinfo/ausnog</span></u></a><o:p></o:p></p>
</div>
</blockquote>
</div>
<p class="MsoNormal">_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@ausnog.net"><u><span style="color:blue">AusNOG@ausnog.net</span></u></a><br>
<a href="https://lists.ausnog.net/mailman/listinfo/ausnog"><u><span style="color:blue">https://lists.ausnog.net/mailman/listinfo/ausnog</span></u></a><o:p></o:p></p>
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</div>
</div>
</blockquote>
</div>
</blockquote>
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<p class="MsoNormal"><o:p> </o:p></p>
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