<div dir="ltr">Wait what, TPG Technical support sent NBNCo to fix a TPG routing problem? <div><br></div><div>I'm surprised the NBN Ticket bot didn't put a bullet in that, because it has auto algorithms that are like "oh you're healthy and stable, close ticket, no fault found".</div><div><br></div><div>But TPG have previously not peered with others, so it's no surprise they have started to dump peering in favor for a specific approach (like Optus).</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Oct 24, 2022 at 9:34 PM Mitch Kelly <<a href="mailto:mitchkelly24@gmail.com">mitchkelly24@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi,<div><br></div><div>Hang on..</div><div>I must admit, It's been a while since I have been working in any kind of support role, But an NBN Tech was sent out for this?</div><div>The ISP should be named and shamed. How on earth did this make it past even level 1 support to end up with an NBN Tech visit..</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Oct 24, 2022 at 6:14 PM Brad Gould <<a href="mailto:brad.gould@gmail.com" target="_blank">brad.gould@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>This is causing hairpinning of traffic through WA.<br><br></div><div>I had a family member impacted - they raised a support ticket and after a NBN tech was dispatched to their house and found no fault with the FTTN, was told by the Network team that SA --> WA --> NSW was the faster path, and the old path would not return.</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, 24 Oct 2022 at 20:20, Nathan Brookfield <<a href="mailto:Nathan.Brookfield@iperium.com.au" target="_blank">Nathan.Brookfield@iperium.com.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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They were only left on WA-IX only and limited routes.<br>
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<p class="MsoNormal" style="margin:0cm">On 24 Oct 2022, at 19:09, Bradley Amm <<a href="mailto:brad@bradleyamm.com" target="_blank">brad@bradleyamm.com</a>> wrote:</p>
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<p>Has iiNet/Internode/TPG etc de-peered from IX Australia<br>
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