<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body dir="auto"><div dir="auto">Switchboard number as in what do you press after you have called the main number.</div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto"><br></div><div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Galaxy</div></div><div dir="auto"><br></div><div><br></div><div align="left" dir="auto" style="font-size:100%;color:#000000"><div>-------- Original message --------</div><div>From: Narelle Clark <narellec@gmail.com> </div><div>Date: 28/9/22 12:40 pm (GMT+10:00) </div><div>To: DaZZa <dazzagibbs@gmail.com> </div><div>Cc: AusNOG Mailing List <ausnog@ausnog.net> </div><div>Subject: Re: [AusNOG] Optus Hack </div><div><br></div></div><div dir="ltr"><div dir="ltr"><br></div><div class="gmail_quote"><div class="gmail_attr" dir="ltr">On Wed, 28 Sept 2022 at 12:23, DaZZa <<a href="mailto:dazzagibbs@gmail.com">dazzagibbs@gmail.com</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><div dir="auto"><div dir="auto" class="gmail_quote"><div class="gmail_attr" dir="ltr">On Wed, 28 Sept 2022, 10:32 am Andrew Oakeley, <<a href="mailto:andrew@oakeley.com.au">andrew@oakeley.com.au</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">
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<p class="MsoNormal"><span>I am sick of my bank and teleco calling me and saying “Before we go any further can you please tell me your date of birth so we can confirm we are talking to the right person”…. Well how about you
confirm who you are before I disclose my DOB to someone who has randomly called me.</span></p></div></div></blockquote></div><div dir="auto"><br></div><div dir="auto">Amen to that.</div><div dir="auto"><br></div><div dir="auto">I flat out refuse to give them any information. My standard response is "Give me your name, switchboard number and extension and I'll call you back".</div></div></blockquote></div><div><br></div><div>Err no, you want to call them back on their listed number or the one provided on your Official Correspondence From Them You Know To Be True. I doubt there's many on this list prepared to give an unauthenticated caller PII.</div><div><br></div><div>And many a time I've been in a little dance with them which goes: you give me something to identify you, and then we'll see what we can do next... one step, two steps...</div><div><br></div><div>Narelle</div><div><br></div><div><br></div><div><br></div>-- <br><div class="gmail_signature" dir="ltr"><br><br>Narelle<br><a href="mailto:narellec@gmail.com">narellec@gmail.com</a></div></div>
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