<div dir="ltr">I'm hesitant to go down the punishment/penalties route, because it isn't a lack of consequence which defines and allows for such breaches to occur. I've never been involved with the response to a breach where the company has gone "big deal, its just customer data!", rather they are all too aware that they are now in an unexpected fight for their corporate lives. These events can kill entire businesses, but that realisation often only comes to the board and key decision makers when they're sitting in the war room having it all laid on the table for them.<div><br></div><div>What seems to be the pervasive mentality is more akin to "it will never happen to us". Sort of similar to assuming you'll drive to work and not be involved in a car accident. The collection of the data and the construction and growth of the systems that are involved is often organic and comes under business as usual, so like a frog slowly being brought to a boil they never really think about exactly what they are custodians of. Add to that the tendency for government policy to come along and mandate the requirements to collect certain sensitive information because the policies have been written along the lines of "one size fits all (badly)" and we have this recipe for disaster.</div><div><br></div><div>How many on this list can turn around and look at their own information handling policies and say hand-on-heart (or other important body part) that they're only storing what they need to, and that more importantly the sensitive components of that data are 100% secure?</div><div><br></div><div>I'd suggest in the wake of this whole mess, it might be a good idea to go have a talk to the relevant people inside your various businesses and start thinking about how to run tabletop exercises on what would happen should a breach occur, and how it might happen. There will be people in the technical teams who should be able to identify risk points and flaws, not only in the technology but also in the processes and procedures. Collect those, build some scenarios and act them out in a simulation.</div><div>Fear is a great motivator, and the knowledge that these breaches and the PR disaster that Optus experienced this time around can be business-killers should be a good start to getting some buy-in on dealing with these issues particularly given how fresh it is in everyone's minds. For the accountant/beancounter/finance types, just remind them that cost of remediation is always far higher than cost of protection and prevention!</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 27, 2022 at 11:25 AM Brad Gould <<a href="mailto:brad.gould@gmail.com">brad.gould@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div><div><div>I think the only remaining way forward is to enact heavy penalties for these incidents.<br><br></div>Industry self-regulation and codes of conduct have repeatedly failed. <br><br></div>I also fully understand that the Government has unwisely placed a requirement to collect and retain personal information, and on some levels poor policy put forward by security agencies has contributed to these terrible, predictable, outcomes. I'll also add that there is a similar lack of political accountability, so as an industry, we should be shouting at every opportunity that the Government required collection and retention of the data in the first place.<br><br></div><div>The large companies that have breaches are not typically failing because solutions are hard, its because of lack of corporate-level care. <br><br></div><div>Forcing Health and Safety obligations and penalties upon upper corporate management has seen business culture fundamentally change for the better. The same kind of legislation frameworks need to be introduced with regards to privacy.. .<br></div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 27 Sept 2022 at 10:16, Bevan Slattery <<a href="mailto:bevan@slattery.net.au" target="_blank">bevan@slattery.net.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
<div lang="EN-AU">
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<p class="MsoNormal">Hi everyone,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Obviously a big week in telco and cybersecurity. As part of my work I am on the Australian Cyber Security Industry Advisory Committee as an industry representative.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I am keen to look at opening up a dialogue with more and more telco, DC and Cloud CISO’s on what they are doing around this issue and looking to take a proactive step towards best practice on customer data and system security.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">There will be some pretty serious consequences of this hack on the industry and importantly we need to make sure we are as best placed to help each other continually increase in security posture through best practice, but also working with
each other as an industry.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Are people keen on having a online/VC session sometime in the next few weeks where like-minded industry participants get together and discuss security, retention, encryption, threat detection etc.? If so, just ping me directly and if there
is enough interest I will send out an invitation to the list for a call.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Cheers<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">[b]<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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