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<p id="reply-intro">On 05-05-2022 07:20, Andrew Fort wrote:</p>
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<div dir="auto">Once it reaches the ground, call 1100 :)</div>
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<div class="v1gmail_attr" dir="ltr">On Wed, 4 May 2022, 5:11 pm Chris Chaundy, <<a href="mailto:chris.chaundy@gmail.com" rel="noreferrer">chris.chaundy@gmail.com</a>> wrote:</div>
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<div>A little off-topic but does anyone know how you can get Telstra to remove defunct overhead copper cabling? Our area has been switched to NBN but all cabling (power, NBN fibre and legacy Telstra copper is strung on power poles in that order from top to bottom. Now I really DO mean bottom - the old copper is hanging down from the poles through bushes and along the ground at the top of my property (it may get accidentally tangled up in my brush-cutter one day :-).</div>
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<div>Seriously, it is a nuisance/hazard and I don't think that I have the strength or patience to attempt to deal with this through 'Telstra faults'!</div>
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<p>When I had a phone line break free of its primary pole mount and drop to the point where I could touch it from the footpath outside my house I called 13 22 03 and had Telstra come out, they removed the line from the premesis side all the way back to the pole adjacent to the house on the other side of the road. Since I have FTTP there was no need to maintain it. </p>
<p>They came out within 24 hrs to remove it, details for that line below:</p>
<p><br /><a href="https://say.telstra.com.au/customer/general/forms/report-damage-to-telstra-equipment">https://say.telstra.com.au/customer/general/forms/report-damage-to-telstra-equipment</a></p>
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<p>Kind Regards,</p>
<p>Jim.</p>
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