[AusNOG] Packet loss on Vocus?

[Phil Mawson]

Hi,

Looking into this one now

Thanks,
Phil @ Vocus

> On 22 Sep 2025, at 4:53 pm, DaZZa <dazzagibbs at gmail.com> wrote:
> 
> hey folks.
> 
> Anyone seeing large packet loss on the Vocus network?
> 
> I'm getting big losses on VPN's into the UK from Sydney and the
> culprit seems to be somewhere in Vocus
> 
> Vis-a-vis
> 
> Host
>                                                            Loss%
> Snt   Last   Avg  Best  Wrst StDev
> 1. 10.100.1.253
>                                                             0.0%
> 81    1.9   1.3   0.9   2.7   0.1
> 2. e-1-1.syd-fuj-pan.ai.prod
>                                                             0.0%
> 81    0.9   0.7   0.5   1.4   0.0
> 3. 202.52.142.6
>                                                             0.0%
> 81    0.9   0.8   0.6   1.1   0.0
> 4. ip-229.80.254.124.vocus.net.au
>                                                             0.0%
> 81    3.1   2.5   1.7  16.9   2.3
> 5. be150.cor03.syd14.nsw.vocus.network
>                                                            91.2%
> 81   92.2  92.2  92.1  92.4   0.0
> 6. be203.lsr01.brdg.nsw.vocus.network
>                                                             6.2%
> 81   94.3  94.1  93.7  95.4   0.1
> 7. be803.lsr01.stpk.wa.vocus.network
>                                                            13.6%
> 81   92.8  92.6  92.2  93.1   0.0
> 8. be200.cor03.per04.wa.vocus.network
>                                                            83.8%
> 81   92.3  92.0  91.9  92.3   0.0
> 9. be200.bdr01.sin01.sin.vocus.network
>                                                            74.1%
> 81   92.2  92.0  91.8  92.5   0.0
> 10. ae7-638.rt.eqx.sin.sg.retn.net
>                                                            43.2%
> 81   92.4  92.3  92.1  92.8   0.0
> 11. ae2-5.rt.irx.mrs.fr.retn.net
>                                                             0.0%
> 81  229.4 230.5 229.2 246.6   3.4
> 12. ???
> 13. ???
> 14. 52.93.21.77
>                                                             0.0%
> 80  231.0 232.2 230.0 245.6   2.7
> 15. ???
> 
> (This is to a VPN endpoint in AWS UK)
> 
> Host
>                                                            Loss%
> Snt   Last   Avg  Best  Wrst StDev
> 1. 10.100.1.253
>                                                             0.0%
> 32    1.5   1.4   1.0   2.4   0.0
> 2. e-1-1.syd-fuj-pan.ai.prod
>                                                             0.0%
> 32    0.9   0.8   0.6   1.2   0.0
> 3. 202.52.142.6
>                                                             0.0%
> 32    1.1   0.9   0.8   1.2   0.0
> 4. ip-229.80.254.124.vocus.net.au
>                                                             0.0%
> 32    2.1   2.2   1.7   3.6   0.3
> 5. be150.cor03.syd14.nsw.vocus.network
>                                                            77.4%
> 32   92.5  92.3  92.1  92.5   0.0
> 6. be203.lsr01.brdg.nsw.vocus.network
>                                                             0.0%
> 32   94.3  94.3  93.8  94.8   0.0
> 7. be803.lsr01.stpk.wa.vocus.network
>                                                            34.4%
> 32   92.7  92.7  92.4  93.1   0.0
> 8. be200.cor03.per04.wa.vocus.network
>                                                            93.5%
> 32   92.1  92.1  92.0  92.1   0.0
> 9. be200.bdr01.sin01.sin.vocus.network
>                                                            71.0%
> 32   92.2  92.2  92.0  92.8   0.0
> 10. ae7-638.rt.eqx.sin.sg.retn.net
>                                                            66.7%
> 31   92.4  92.3  92.1  92.5   0.0
> 11. ae2-5.rt.irx.mrs.fr.retn.net
>                                                             0.0%
> 31  230.7 229.9 229.2 236.6   1.3
> 12. ???
> 13. ???
> 14. 52.93.21.127
>                                                             0.0%
> 30  230.2 232.5 229.7 253.2   5.6
> 15. ???
> 
> (Other VPN endpoint of the same pair into AWS).
> 
> Anyone else seeing similar from Vocus, or should I look deeper into my
> local link?
> 
> Thanks
> 
> D
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