[AusNOG] Telstra TIPT SIP 5060 problem

[Chris Lee]

Hi all,

We have a few SIP devices that we had configured to use TIPT over Internet
and had been working fine for some years now on Port 5060.

Since around 14th March I noticed that our monitoring to Port 5060 of the
Telstra TIPT SBC stopped working.

Have now discovered that those same SIP devices can no longer register with
TIPT, and can see on the graphs of the network ports for those devices the
traffic seems to have dropped off the cliff around 14th March.

So I've tried to email TIPTFaults at team.telstra.com email which was helpful
in the past, but now gives me an autoreply for how to raise an incident in
Telstra Connect.

Great, so I go to Telstra Connect, and just so happens I do have an account
and login successfully.

And there's absolutely no option under my login to raise an incident. The
help & support page is blank. Try to use the Feedback link in there and get
"Error ! An error occurred while trying to send your feedback". Switched
off our proxy to be sure, and same issue.

Anyone know if this is the case that SIP Port 5060 support on TIPT over
Internet is now dropped, and if so what's the correct encryption settings
for SIP Port 5061 ?

Or are third party SIP devices just no longer allowed on TIPT?

Thanks
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