[AusNOG] Opticomm Gregory Hills - Fallout from planned outage.

[John Edwards]

Hi Mal,

Planned outages in peak business times are necessary if one wants to have
staff and resources available to respond to an unforeseen problem if it
arises after the outage - this is not usually practical in the middle of
the night, and can be unfair on the network admin who drew the short straw.

I would also add that night works used to be popular in construction, to
avoid economic detriment caused by road closures and traffic chaos. This is
no longer the case.

Modern Australian cities take a counter-intuitive approach of preferring
that noisy works be constructed during the day to avoid upsetting
residential voters, and inflicting the inconvenience on motorists who
mostly do not live or vote in the city.

John


On Thu, 28 Nov 2024 at 08:07, TWIG Solutions <sales at twig.com.au> wrote:

> Hi All,
>   Anyone else have clients in Gregory Hills (GYHL) who is having issues
> since the planned maintenance yesterday?
>
> I have no idea what is in their mind doing planned outages in peak
> business times, but ever since it came back up, I have 2 clients who's
> internet is flapping constantly.
>
> Does anyone have a contact at Opticomm as Commander support are not
> helpful at all, they weren't even aware of the planned maintenance which is
> concerning in itself, the other RSP knew about it.
>
>
> Cheers,
>
> Mal
>
>
> *TWIG Solutions*
> *Your Mobile Technology Partner.*
> *e:* sales at twig.com.au   *p:* 02 8004 2000
> *Supplier of the Bitdefender Security Solutions.*
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