[AusNOG] Global Outage - CrowdStrike? What's the story?

[Scott Howard]

Crowdstrike pushed a bad update, which caused Windows systems to BSOD.

Given the software updates automatically, it hit lots of systems in a very
short period of time.  I was talking to someone who had been in a checkout
line at a Woolworths, and apparently the self-service terminals were just
bluescreening one after the next.

Crowdstrike has pulled the update, but not before the damage was done.
Resolution apparently involved booting into safe mode, removing the bad
files, and then rebooting normally.

The issues are very much global, but hit during a period where the US and
even much of Europe was asleep, so it was more impactful here than
elsewhere.

  Scott


On Fri, Jul 19, 2024 at 6:10 PM Luke Thompson <luke.t at tnc.works> wrote:

> G'day,
>
> Just curious about what's amiss, a few things lined up this arvo:
>
> 1. Banks advising that there is an outage impacting payments etc.
>
> 2. Telstra MVNO Support advising that they have no internet right now.
>
> 3. There is a spike of problems reported on Down Detector, now calming:
>
> https://downdetector.com.au/ (Google to AWS to CBA/NAB, Xero, Uber,
> NBN...)
>
> Wondering if anyone can share any insights into what's happening this
> afternoon BTS or otherwise?
>
>
> https://www.abc.net.au/news/2024-07-19/global-it-outage-crowdstrike-microsoft-banks-airlines-australia/104119960
>
> Cheers,
> Luke
>
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