[AusNOG] VoIP Call Quality

[Steven Waite]

Good Afternoon

We had seen some major packet loss issues between different providers on Sunday afternoon which lined up with a game update... Could this be related?


From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Nathan Brookfield
Sent: Tuesday, 3 December 2024 11:01 AM
To: Andrew Oskam <blue.flayme at gmail.com>; AusNOG at lists.ausnog.net
Subject: Re: [AusNOG] VoIP Call Quality

VoIP quality with WiFi Calling or to a specific VoIP provider? Across multiple NBN RSP's?

Nathan Brookfield | VK2NAB
From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Andrew Oskam <blue.flayme at gmail.com<mailto:blue.flayme at gmail.com>>
Date: Tuesday, 3 December 2024 at 10:56
To: AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net> <AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>>
Subject: [AusNOG] VoIP Call Quality
Hi all,

We have several clients across multiple states reporting call drops and degraded quality (ie: crackling, fuzzyness).

We're trying to narrow down any common factors and we suspect it might be Telstra with issues but we're not certain yet.

Anyone experiencing or having clients reporting call quality issues on VoIP?

Just wanting to verify if it might be something limited to us and our clients or something bigger.

I can see some Telstra works happening in VIC but that's about it so far.

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