[AusNOG] Optus downtime chat + affecting SMS verification to Telstra?

Tim Malone tdmalone at gmail.com
Wed Nov 8 12:16:13 AEDT 2023


Cloudflare is also reporting BGP origin hijack warnings:
https://radar.cloudflare.com/as7474?dateRange=2d
(unsure if related though)


On Wed, 8 Nov 2023 at 11:10, Nick Jenkin <njenkin at gmail.com> wrote:

> Just a few announcements...
> https://radar.cloudflare.com/traffic/as4804?dateRange=2d
>
> On Wed, 8 Nov 2023 at 11:06, Ben Buxton <bb.ausnog at bb.cactii.net> wrote:
>
>>
>>
>> On Wed, 8 Nov 2023 at 10:14, DaZZa <dazzagibbs at gmail.com> wrote:
>>
>>> Yeah, I'd be willing to bet that it's a change which wasn't thoroughly
>>> tested before being rolled out, and which had an inadequate backout
>>> plan.
>>>
>>
>> Also, "Our on-site technician is actively prioritising establishing a
>> console connection.".
>>
>> I mean come on, it's nearly 2024 and a [major] telco does not have remote
>> console access? Whilst I'm
>> looking forward to enthusiastically reading the PM, I'll have to book a
>> physio appointment in advance due to
>> neck strain from all the head shaking it'll likely induce.
>>
>> BB
>>
>>
>>
>>>
>>> Interestingly, my Optus mobile actually had a valid connection for a
>>> short time - wasn't able to actually DO anything, but was connected to
>>> the OPtus network - but it's now gone to "SOS" mode.
>>>
>>> D
>>>
>>> On Wed, 8 Nov 2023 at 10:01, John Edwards <jaedwards at gmail.com> wrote:
>>> >
>>> > The 4am Wednesday morning outage start looks suspiciously like a
>>> firmware upgrade window.
>>> >
>>> > I note that Optus devices where I am are showing "SoS" which indicates
>>> the tower is unable to reach the location register, which presumably is on
>>> a private network and indicative of a pretty major fault rather than just
>>> IP.
>>> >
>>> > John
>>> >
>>> >
>>> > On Wed, 8 Nov 2023 at 09:10, DaZZa <dazzagibbs at gmail.com> wrote:
>>> >>
>>> >> The Optus hamster finally died of old age.
>>> >>
>>> >> I would suggest your SMS issues would be caused by whoever is issuing
>>> >> the SMS using Optus - not so much by the Telstra end receiving it.
>>> >>
>>> >> Anecdotally, Optus enterprise/wholesale appears to be still functional
>>> >> - at least my link appears to be working fine - and my BGP
>>> >> advertisements are still being seen overseas - seems to be only NBN
>>> >> and mobile based services which are busted
>>> >>
>>> >> D
>>> >>
>>> >> On Wed, 8 Nov 2023 at 09:27, <francisfides at mailup.net> wrote:
>>> >> >
>>> >> > Morning all,
>>> >> > Hope the chaos isn't too hard on your work/family.
>>> >> > I have had trouble with a couple of SMS verifications coming
>>> through to me, my Telstra number. Is this related?
>>> >> >
>>> >> > Any general banter around the downtime would be fine too - looks
>>> like it all began at 4.07am AEDT?
>>> >> >
>>> >> > Cheers
>>> >> >
>>> >> > --
>>> >> >
>>> >> >   francisfides at mailup.net
>>> >> > _______________________________________________
>>> >> > AusNOG mailing list
>>> >> > AusNOG at lists.ausnog.net
>>> >> > https://lists.ausnog.net/mailman/listinfo/ausnog
>>> >>
>>> >>
>>> >>
>>> >> --
>>> >> veg·e·tar·i·an:
>>> >> Ancient tribal slang for the village idiot who can't hunt, fish or
>>> ride
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>>> >> https://lists.ausnog.net/mailman/listinfo/ausnog
>>>
>>>
>>>
>>> --
>>> veg·e·tar·i·an:
>>> Ancient tribal slang for the village idiot who can't hunt, fish or ride
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