[AusNOG] Optus downtime chat + affecting SMS verification to Telstra?

[Ben Buxton]

On Wed, 8 Nov 2023 at 10:14, DaZZa <dazzagibbs at gmail.com> wrote:

> Yeah, I'd be willing to bet that it's a change which wasn't thoroughly
> tested before being rolled out, and which had an inadequate backout
> plan.
>

Also, "Our on-site technician is actively prioritising establishing a
console connection.".

I mean come on, it's nearly 2024 and a [major] telco does not have remote
console access? Whilst I'm
looking forward to enthusiastically reading the PM, I'll have to book a
physio appointment in advance due to
neck strain from all the head shaking it'll likely induce.

BB



>
> Interestingly, my Optus mobile actually had a valid connection for a
> short time - wasn't able to actually DO anything, but was connected to
> the OPtus network - but it's now gone to "SOS" mode.
>
> D
>
> On Wed, 8 Nov 2023 at 10:01, John Edwards <jaedwards at gmail.com> wrote:
> >
> > The 4am Wednesday morning outage start looks suspiciously like a
> firmware upgrade window.
> >
> > I note that Optus devices where I am are showing "SoS" which indicates
> the tower is unable to reach the location register, which presumably is on
> a private network and indicative of a pretty major fault rather than just
> IP.
> >
> > John
> >
> >
> > On Wed, 8 Nov 2023 at 09:10, DaZZa <dazzagibbs at gmail.com> wrote:
> >>
> >> The Optus hamster finally died of old age.
> >>
> >> I would suggest your SMS issues would be caused by whoever is issuing
> >> the SMS using Optus - not so much by the Telstra end receiving it.
> >>
> >> Anecdotally, Optus enterprise/wholesale appears to be still functional
> >> - at least my link appears to be working fine - and my BGP
> >> advertisements are still being seen overseas - seems to be only NBN
> >> and mobile based services which are busted
> >>
> >> D
> >>
> >> On Wed, 8 Nov 2023 at 09:27, <francisfides at mailup.net> wrote:
> >> >
> >> > Morning all,
> >> > Hope the chaos isn't too hard on your work/family.
> >> > I have had trouble with a couple of SMS verifications coming through
> to me, my Telstra number. Is this related?
> >> >
> >> > Any general banter around the downtime would be fine too - looks like
> it all began at 4.07am AEDT?
> >> >
> >> > Cheers
> >> >
> >> > --
> >> >
> >> >   francisfides at mailup.net
> >> > _______________________________________________
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> >> > AusNOG at lists.ausnog.net
> >> > https://lists.ausnog.net/mailman/listinfo/ausnog
> >>
> >>
> >>
> >> --
> >> veg·e·tar·i·an:
> >> Ancient tribal slang for the village idiot who can't hunt, fish or ride
> >> _______________________________________________
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>
>
>
> --
> veg·e·tar·i·an:
> Ancient tribal slang for the village idiot who can't hunt, fish or ride
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