[AusNOG] Optus downtime chat + affecting SMS verification to Telstra?

DaZZa dazzagibbs at gmail.com
Wed Nov 8 11:03:11 AEDT 2023


I loved the scramble to avoid saying "We f***** up". And the dodge
when asked "How many staff are on-shore and how manby overseas". I
laughed

She's a talking head. I didn't expect any information from her - what
I took out of it is that 7 hours after this started, they *still*
don't know what caused it, or how to fix it.

D

On Wed, 8 Nov 2023 at 10:55, Robert Hudson <hudrob at gmail.com> wrote:
>
> Gotta say, that interview didn't give me any confidence at all.  It makes me wonder if the CEO even knows what Optus does as its core business, or has had any sort of media training on how to communicate with customers and the public.
>
> "We'd like the media to help by directing people to our messaging" - that they can't access...
>
> On Wed, 8 Nov 2023 at 10:33, Bradley Amm <brad at bradleyamm.com> wrote:
>>
>> https://www.abc.net.au/news/2023-11-08/optus-outage-live-blog/103076996
>>
>> Get Outlook for iOS
>> ________________________________
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of DaZZa <dazzagibbs at gmail.com>
>> Sent: Wednesday, November 8, 2023 6:39:22 AM
>> To: francisfides at mailup.net <francisfides at mailup.net>
>> Cc: AusNOG at lists.ausnog.net <AusNOG at lists.ausnog.net>
>> Subject: Re: [AusNOG] Optus downtime chat + affecting SMS verification to Telstra?
>>
>> The Optus hamster finally died of old age.
>>
>> I would suggest your SMS issues would be caused by whoever is issuing
>> the SMS using Optus - not so much by the Telstra end receiving it.
>>
>> Anecdotally, Optus enterprise/wholesale appears to be still functional
>> - at least my link appears to be working fine - and my BGP
>> advertisements are still being seen overseas - seems to be only NBN
>> and mobile based services which are busted
>>
>> D
>>
>> On Wed, 8 Nov 2023 at 09:27, <francisfides at mailup.net> wrote:
>> >
>> > Morning all,
>> > Hope the chaos isn't too hard on your work/family.
>> > I have had trouble with a couple of SMS verifications coming through to me, my Telstra number. Is this related?
>> >
>> > Any general banter around the downtime would be fine too - looks like it all began at 4.07am AEDT?
>> >
>> > Cheers
>> >
>> > --
>> >
>> >   francisfides at mailup.net
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>> > AusNOG at lists.ausnog.net
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>>
>>
>>
>> --
>> veg·e·tar·i·an:
>> Ancient tribal slang for the village idiot who can't hunt, fish or ride
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-- 
veg·e·tar·i·an:
Ancient tribal slang for the village idiot who can't hunt, fish or ride


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