[AusNOG] Optus downtime chat + affecting SMS verification to Telstra?

Shaun Coffey shaun at peeringdb.com
Wed Nov 8 09:36:26 AEDT 2023


This was the update a bit after 7:30:

The suspected root cause of the issue lies with the route reflectors, which
are currently handling an excessive number of routes, leading to session
shutdown and a complete traffic halt. Our on-site technician is actively
prioritising establishing a console connection. Rest assured that said
technician is also being provided additional technical support remotely.
Kindly expect next update to be provided by 9AM AEDT if not sooner.


On Wed, 8 Nov 2023 at 9:29 am, Joseph Goldman <joseph at goldman.id.au> wrote:

> Was actually wondering why there wasn't a thread.
>
> My guess would be for 2FA SMS's not coming through, that the SMS
> provider the software/site is using relies on Optus to send the message.
>
> I would also have to imagine the outage is a bad config pushed out -
> surely a hardware failure or fibre cut wouldn't cause such a big outage.
> Bad day to have your name on the last push :/.
>
> ------ Original Message ------
> From: francisfides at mailup.net
> To: AusNOG at lists.ausnog.net
> Sent: 8/11/2023 9:26:26 AM
> Subject: [AusNOG] Optus downtime chat + affecting SMS verification to
> Telstra?
>
> >Morning all,
> >Hope the chaos isn't too hard on your work/family.
> >I have had trouble with a couple of SMS verifications coming through to
> me, my Telstra number. Is this related?
> >
> >Any general banter around the downtime would be fine too - looks like it
> all began at 4.07am AEDT?
> >
> >Cheers
> >
> >--
> >
> >francisfides at mailup.net
> >_______________________________________________
> >AusNOG mailing list
> >AusNOG at lists.ausnog.net
> >https://lists.ausnog.net/mailman/listinfo/ausnog
> >
>
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