[AusNOG] Coles.com.au contact

Jennifer Sims jenn at jenn.id.au
Fri Mar 31 16:13:21 AEDT 2023


I reached out to a contact of mine, they were struggling to identify the
right team (they aren't in direct IT) as we proved with their ABB IPv6 that
the coles site was blocking them too. But the minute we disabled IPv6, the
site was working normally.

I verified the same problem as well.

And also hit the same struggles trying to get it to the right team
internally from their outside customer support teams.

Jen

On Fri, Mar 31, 2023 at 4:08 PM Matthew Enger <m.enger at xi.com.au> wrote:

> Hello,
>
>
>
> Does anyone have a contact for coles.com.au who can help with their
> website and getting the below when connecting via IPv6 (works on other ipv6
> sources):
>
> You are not authorized to view this page.
>
> Firewall Rule:NotAllowed
>
>
>
> I have tried the contacting their support team but they are struggling to
> grasp the issue. Even phoned them, no luck.
>
>
>
>
>
>
>
>
>
>
>
> [image: signature_4013076670]
>
> *MATTHEW ENGER* | Managing Director
> *T *1300 789 299 *D *03 9909 3104 *M *0406 532 792
> m.enger at xi.com.au | www.xi.com.au | Book an appointment
> <https://calendly.com/m-enger/30min>
>
>
>
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