[AusNOG] Vocus Datacentre outage.

Jared Hirst | Servers Australia jared.hirst at serversaustralia.com.au
Tue Mar 14 13:44:58 AEDT 2023


Good times back then Joel! It was a UPS issue back there too if I remember, and the A and B feeds were all fed into the one UPS….


A tonne of people shifted within that week, for me it was the way that it was palmed off, as you say, others might have issues but they own those issues and rectify them…



Jared Hirst
Chief Executive Officer
P: (02) 8115 8801 
4 Amy Close, Wyong, NSW 2259
Need assistance? We are here 24/7 +61 2 8115 8888 

--- original message ---
On March 14, 2023 at 12:26 PM GMT+11 joel at zonenetworks.com.au wrote:



In EQX defence Sy1 didn’t go dark… it was multiple (3-5) rows of rack that lost power in 2009.



We were one of the customers heavily impacted in 2009 but understood the reason why it happened and EQX fixed it all up.



Vocus Doody st different story and now melb



We pulled out of Doody after the drama we faced there.



Joel.



From: AusNOG <ausnog-bounces at lists.ausnog.net>
On Behalf Of Nathan Brookfield

Sent: Tuesday, 14 March 2023 11:54 AM

To: Christopher Hawker <chris at thesysadmin.dev>

Cc: ausnog at lists.ausnog.net

Subject: Re: [AusNOG] Vocus Datacentre outage.





I knew I didn’t remember it for a reason 
😂 




[AusNOG] Equinix Outage

lists.ausnog.net











On 14 Mar 2023, at 10:50, Christopher Hawker <chris at thesysadmin.dev> wrote:






SY1 apparently experienced a full power outage back in July 2009, according to AusNOG Archives. Some reported full outages, some partial. Was not a DC fault
though, looks like a much larger grid issue where a fault at the Bayswater Power Station in the Hunter Valley (which affected generators in QLD and VIC) caused about 1000MW to be dropped from the grid, resulting in rolling blackouts across QLD, NSW, TAS, SA
and VIC.





https://lists.ausnog.net/pipermail/ausnog/2009-July/003222.html





CH.




From: AusNOG <ausnog-bounces at lists.ausnog.net>
on behalf of Nathan Brookfield <Nathan.Brookfield at iperium.com.au>

Sent: Tuesday, March 14, 2023 11:40 AM

To: Matt Perkins <matt at spectrum.com.au>;
ausnog at lists.ausnog.net <ausnog at lists.ausnog.net>

Subject: Re: [AusNOG] Vocus Datacentre outage. 





Have 100% had A and B fail separately at SY1 but never both, thankfully!!!



Could have been part of the facility though so don’t quote me.



UK on the other hand, fail!



From: Matt Perkins <matt at spectrum.com.au>

Sent: Tuesday, 14 March 2023 11:30 AM

To: Nathan Brookfield <Nathan.Brookfield at iperium.com.au>;
ausnog at lists.ausnog.net

Subject: Re: [AusNOG] Vocus Datacentre outage.





SY1 had A or B fail a few years back if my memory serves me correctly. But I was referring London and Manchester which both had total outages in recent years.

Matt.



On 14/3/2023 11:26 am, Nathan Brookfield wrote:


> I’ve never had an A+B power rail failure at Equinix in 18 years I’ve been in there facilities, TOUCH WOOD!!!

> 

> Nathan Brookfield | VK2NAB

> General Manager


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> From: AusNOG><ausnog-bounces at lists.ausnog.net>>On Behalf Of Matt Perkins

> Sent: Tuesday, 14 March 2023 11:18 AM

> To: ausnog at lists.ausnog.net

> Subject: Re: [AusNOG] Vocus Datacentre outage.



> 

> Yea because Eqinix has never had a power outage. :) 

> I think it's a little premature to judge at the moment. Doesn't sound good based on the current info but we have all had bad days im sure. 

> Matt

> 

> On 14/3/2023 11:06 am, Bradley Amm wrote:


>> Friends like let friends put gear in a Vocus dtacenter. Only NextDC or Equinix :) 

>> Sent from my iPhone





>>> On 14 Mar 2023, at 7:08 am, DaZZa>>><dazzagibbs at gmail.com> wrote:




>>> Doesn't say a whole lot about Vocus' data center design methodology, nor their periodic contingency testing.


>>> 


>>> They're apparently replacing the entire UPS on Friday - guess we can all expect more outages then when they stuff that up.


>>> 


>>> D



>>> 

>>> On Mon, 13 Mar 2023 at 18:30, Chad Kelly <chad at cpkws.com.au> wrote:


>>>> Thought I would create a new thread on this, as the issue wasn’t related to AussieBB.

>>>> It is looking like this Melbourne outage is similar to the Sydney outage back in 2018, in that it appears to have been yet again caused by an issue with their UPS systems yet again.

>>>> I’ll leave this hear >>>>https://www.arnnet.com.au/article/633314/servers-australia-uproots-services-after-vocus-data-centre-outage/ and this article on today’s outage as well.

>>>> https://www.itnews.com.au/news/vocus-melbourne-data-centre-hit-by-power-outage-591987

>>>> 

>>>> Regards Chad. 

>>>> 

>>>> 

>>>> 

>>>> Chad Kelly 

>>>> Manager 

>>>> CPK Web Services 

>>>> Phone 03 52730246

>>>> Web https://www.cpkws.com.au

>>>> <image001.jpg>


>>>> 



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** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL 



/* Matt Perkins

Direct 02 8916 8101 Spectrum Networks Ptd. Ltd.

Office 1300 133 299 matt at spectrum.com.au

ABN 66 090 112 913 Level 6, 350 George Street Sydney 2000



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