[AusNOG] Aussie Broadband Outage

[Chris Wright]

IAIX seem to be in the know, they have sent out two notifications now. First saying:


[OUTAGE] VIC-IX | VDC-MEL03/ MDC | Rack Power Loss

Incident status: Monitoring 

Power was partially restored ~9:24am (AEDT) which has brought member services back up. Pending full power re-establishment.

And one just now:	

[OUTAGE] VIC-IX | VDC-MEL03/ MDC | Rack Power Loss

Incident status: Identified 

Power dropped again to the site and is currently back up on partial power. Power drop may occur again. DC operator electricians working onsite to resolve.

So, looks like power issues at Vocus.

Thanks

c.


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Cc: ausnog at ausnog.net <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Aussie Broadband Outage

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Interesting.

I believe Aussie is based in Melbourne - I had a major outage on several Vocus services in Melbourne between about 09:10 and 09:40 this morning.

Wonder if they're in a shared DC and took a hit at the same time as Aussie did...

D

On Mon, 13 Mar 2023 at 10:10, Luke Thompson <luke.t at tncrew.com.au> wrote:
>
> James on Whirlpool has just shared what you likely saw tweeted before:
>
> "We are currently experiencing issues with one of our data centres, which is impacting some of our services including MyAussie, VoIP, and our Customer Service phone lines / Live Chat"
>
> Sounds like there's no redundancy for Carbon, My Aussie, VoIP, Chat, etc. Wild.
>
> Luke Thompson
> Chief Technical Officer
>
> The Network Crew Pty Ltd
> https://thenetworkcrew.com.au
>
> On 13 March 2023 10:07:57 am Troy <troy at troykelly.com> wrote:
>>
>> Is anybody from Aussie able to share what's going on?
>>
>> Looks like there's a major outage with services (no Carbon, phones, 
>> etc)
>>
>> There was? a tweet for about 40 seconds saying that there was an issue with a data centre, but it was deleted.
>>
>> Regards, Troy
>> Brevity is the elixir of life.
>> Father Hector McGrath, Pixie 2020
>
>
> _______________________________________________
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> AusNOG at lists.ausnog.net
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