From matthew at rampant.com.au Tue Jan 3 15:37:50 2023
From: matthew at rampant.com.au (Matthew Malcolm)
Date: Tue, 3 Jan 2023 04:37:50 +0000
Subject: [AusNOG] Re Webcenral / Netregistry DNS issues
Message-ID: <8b32beb8e2c54fe698124dc0d71b902c@rampant.com.au>
Hi All,
We have seen this a few times recently and are having the issue with another client today
They are with WebCentral / Netregistry and the DNS for their CNames is not resolving
We can dig the domain is various places but if I open NSLookup againt ns?.netregistry.net (The delegated name servers) and ask it for the appropriate domain name or record I get ?Unspecified error? or ?Server Failed?
Apparently this is normal for the DNS servers as there support people told me the issue is not this error on their servers but Microsoft Email system breaking the Autodiscover CName
I was told to move my DNS if this is s timely issue as they are not planning on investigating it. (And they also agreed moving the DNS would fix the issues which was strange for me to hear a support tech say that)
Is this just something that we are seeing over and over with various client at WebCentral/Netregistry or do they really have a larger issue
There are a few Reddit forums that are complaining about similar issues going back months Here is one such forum
I am finding it hard to believe that a major Player would allow this type of failure to go on for hours let alone months
Any insight would be great as DNS not doing it?s thing is really
If this is something the Client can fix I would love to know what we have overlooked
Regards,??
Matthew Malcolm
?
[cid:image001.png at 01D91F80.CB6CA430]
MATTHEW MALCOLM
Business Development / Technical Specialist
,
Sophos Certified Architect, Sophos Sales Certified
Rampant Technology Pty Ltd
07 3216 8357
matthew at rampant.com.au
|
www.rampant.technology
38 Badminton St
,
Mt Gravatt East, QLD
4122
[cid:image002.png at 01D91F80.CB6CA430]
[cid:image003.png at 01D91F80.CB6CA430]
[cid:image004.png at 01D91F80.CB6CA430]
COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
[cid:image005.png at 01D91F80.CB6CA430]
[cid:image006.png at 01D91F80.CB6CA430]
[cid:image007.png at 01D91F80.CB6CA430]
Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
[cid:image008.png at 01D91F80.CB6CA430]
[cid:image009.png at 01D91F80.CB6CA430]
[cid:image010.png at 01D91F80.CB6CA430]
Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
?respect to the Elders past, present, and emerging.
DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
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From mitchkelly24 at gmail.com Tue Jan 3 15:41:40 2023
From: mitchkelly24 at gmail.com (Mitch Kelly)
Date: Tue, 3 Jan 2023 12:41:40 +0800
Subject: [AusNOG] Re Webcenral / Netregistry DNS issues
In-Reply-To: <8b32beb8e2c54fe698124dc0d71b902c@rampant.com.au>
References: <8b32beb8e2c54fe698124dc0d71b902c@rampant.com.au>
Message-ID:
Hi
Yes also having issue renewing about three domains which expire today . It
looks like they take your money but don't actually renew them, generally
it's not an issue and it's done pretty much instantly.
I do also note that a new registered domain on Friday we changed the name
servers and they didnt update.
No response to my ticket yet.
On Tue, 3 Jan 2023, 12:38 pm Matthew Malcolm,
wrote:
> Hi All,
>
>
>
> We have seen this a few times recently and are having the issue with
> another client today
>
> They are with WebCentral / Netregistry and the DNS for their CNames is not
> resolving
>
> We can dig the domain is various places but if I open NSLookup againt ns?.
> netregistry.net (The delegated name servers) and ask it for the
> appropriate domain name or record I get ?Unspecified error? or ?Server
> Failed?
>
> Apparently this is normal for the DNS servers as there support people told
> me the issue is not this error on their servers but Microsoft Email system
> breaking the Autodiscover CName
>
>
>
> I was told to move my DNS if this is s timely issue as they are not
> planning on investigating it. (And they also agreed moving the DNS would
> fix the issues which was strange for me to hear a support tech say that)
>
> Is this just something that we are seeing over and over with various
> client at WebCentral/Netregistry or do they really have a larger issue
>
> There are a few Reddit forums that are complaining about similar issues
> going back months Here is one such forum
>
>
> I am finding it hard to believe that a major Player would allow this type
> of failure to go on for hours let alone months
>
>
>
> Any insight would be great as DNS not doing it?s thing is really
>
> If this is something the Client can fix I would love to know what we have
> overlooked
>
>
>
>
>
>
>
> Regards,??
> Matthew Malcolm
> ?
>
> *MATTHEW MALCOLM*
>
> *Business Development / Technical Specialist*
>
> *, *
>
> Sophos Certified Architect, Sophos Sales Certified
>
> *Rampant Technology Pty Ltd*
>
> 07 3216 8357
>
> matthew at rampant.com.au
>
> |
>
> www.rampant.technology
>
> 38 Badminton St
>
> ,
>
> Mt Gravatt East, QLD
>
>
>
> 4122
>
>
>
>
>
>
>
>
> COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
>
>
> Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
>
>
> Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
>
> ?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
> ?respect to the Elders past, present, and emerging.
>
>
> DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
>
> ?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
>
> ?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
>
> ?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
>
> ?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
>
> ?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
>
> ?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at ausnog.net
> https://lists.ausnog.net/mailman/listinfo/ausnog
>
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From matthew at rampant.com.au Tue Jan 3 15:45:05 2023
From: matthew at rampant.com.au (Matthew Malcolm)
Date: Tue, 3 Jan 2023 04:45:05 +0000
Subject: [AusNOG] Re Webcenral / Netregistry DNS issues
In-Reply-To:
References: <8b32beb8e2c54fe698124dc0d71b902c@rampant.com.au>
Message-ID:
Thanks Mitch
We had that issue last month the client said move and it was days before the DNS was updated properly
The whole time we were getting sledged by the client
As it appears to be an ongoing issue not a once off thing
I think we may have to proactively start moving delegation if this is more than an us issue
Regards,??
Matthew Malcolm
?
[cid:image001.png at 01D91F81.F6A85710]
MATTHEW MALCOLM
Business Development / Technical Specialist
,
Sophos Certified Architect, Sophos Sales Certified
Rampant Technology Pty Ltd
07 3216 8357
matthew at rampant.com.au
|
www.rampant.technology
38 Badminton St
,
Mt Gravatt East, QLD
4122
[cid:image002.png at 01D91F81.F6A85710]
[cid:image003.png at 01D91F81.F6A85710]
[cid:image004.png at 01D91F81.F6A85710]
COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
[cid:image005.png at 01D91F81.F6A85710]
[cid:image006.png at 01D91F81.F6A85710]
[cid:image007.png at 01D91F81.F6A85710]
Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
[cid:image008.png at 01D91F81.F6A85710]
[cid:image009.png at 01D91F81.F6A85710]
[cid:image010.png at 01D91F81.F6A85710]
Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
?respect to the Elders past, present, and emerging.
DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
From: Mitch Kelly
Sent: Tuesday, 3 January 2023 2:42 PM
To: Matthew Malcolm
Cc: ausnog
Subject: Re: [AusNOG] Re Webcenral / Netregistry DNS issues
Hi
Yes also having issue renewing about three domains which expire today . It looks like they take your money but don't actually renew them, generally it's not an issue and it's done pretty much instantly.
I do also note that a new registered domain on Friday we changed the name servers and they didnt update.
No response to my ticket yet.
On Tue, 3 Jan 2023, 12:38 pm Matthew Malcolm, > wrote:
Hi All,
We have seen this a few times recently and are having the issue with another client today
They are with WebCentral / Netregistry and the DNS for their CNames is not resolving
We can dig the domain is various places but if I open NSLookup againt ns?.netregistry.net (The delegated name servers) and ask it for the appropriate domain name or record I get ?Unspecified error? or ?Server Failed?
Apparently this is normal for the DNS servers as there support people told me the issue is not this error on their servers but Microsoft Email system breaking the Autodiscover CName
I was told to move my DNS if this is s timely issue as they are not planning on investigating it. (And they also agreed moving the DNS would fix the issues which was strange for me to hear a support tech say that)
Is this just something that we are seeing over and over with various client at WebCentral/Netregistry or do they really have a larger issue
There are a few Reddit forums that are complaining about similar issues going back months Here is one such forum
I am finding it hard to believe that a major Player would allow this type of failure to go on for hours let alone months
Any insight would be great as DNS not doing it?s thing is really
If this is something the Client can fix I would love to know what we have overlooked
Regards,??
Matthew Malcolm
?
[cid:image001.png at 01D91F80.CB6CA430]
MATTHEW MALCOLM
Business Development / Technical Specialist
,
Sophos Certified Architect, Sophos Sales Certified
Rampant Technology Pty Ltd
07 3216 8357
matthew at rampant.com.au
|
www.rampant.technology
38 Badminton St
,
Mt Gravatt East, QLD
4122
[cid:image002.png at 01D91F80.CB6CA430]
[cid:image003.png at 01D91F80.CB6CA430]
[cid:image004.png at 01D91F80.CB6CA430]
COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
[cid:image005.png at 01D91F80.CB6CA430]
[cid:image006.png at 01D91F80.CB6CA430]
[cid:image007.png at 01D91F80.CB6CA430]
Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
[cid:image008.png at 01D91F80.CB6CA430]
[cid:image009.png at 01D91F80.CB6CA430]
[cid:image010.png at 01D91F80.CB6CA430]
Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
?respect to the Elders past, present, and emerging.
DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
_______________________________________________
AusNOG mailing list
AusNOG at ausnog.net
https://lists.ausnog.net/mailman/listinfo/ausnog
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From mitchkelly24 at gmail.com Tue Jan 3 15:46:43 2023
From: mitchkelly24 at gmail.com (Mitch Kelly)
Date: Tue, 3 Jan 2023 12:46:43 +0800
Subject: [AusNOG] Re Webcenral / Netregistry DNS issues
In-Reply-To:
References: <8b32beb8e2c54fe698124dc0d71b902c@rampant.com.au>
Message-ID:
Great, thanks for that.
I plan on moving all of my domains to web in a box over the next couple of
weeks.
Mitch
On Tue, 3 Jan 2023, 12:45 pm Matthew Malcolm,
wrote:
> Thanks Mitch
>
>
>
> We had that issue last month the client said move and it was days before
> the DNS was updated properly
>
> The whole time we were getting sledged by the client
>
> As it appears to be an ongoing issue not a once off thing
>
> I think we may have to proactively start moving delegation if this is more
> than an us issue
>
>
>
>
>
>
>
> Regards,??
> Matthew Malcolm
> ?
>
> *MATTHEW MALCOLM*
>
> *Business Development / Technical Specialist*
>
> *, *
>
> Sophos Certified Architect, Sophos Sales Certified
>
> *Rampant Technology Pty Ltd*
>
> 07 3216 8357
>
> matthew at rampant.com.au
>
> |
>
> www.rampant.technology
>
> 38 Badminton St
>
> ,
>
> Mt Gravatt East, QLD
>
>
>
> 4122
>
>
>
>
>
>
>
>
> COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
>
>
> Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
>
>
> Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
>
> ?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
> ?respect to the Elders past, present, and emerging.
>
>
> DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
>
> ?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
>
> ?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
>
> ?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
>
> ?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
>
> ?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
>
> ?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
>
>
>
> *From:* Mitch Kelly
> *Sent:* Tuesday, 3 January 2023 2:42 PM
> *To:* Matthew Malcolm
> *Cc:* ausnog
> *Subject:* Re: [AusNOG] Re Webcenral / Netregistry DNS issues
>
>
>
> Hi
>
>
>
> Yes also having issue renewing about three domains which expire today . It
> looks like they take your money but don't actually renew them, generally
> it's not an issue and it's done pretty much instantly.
>
>
>
> I do also note that a new registered domain on Friday we changed the name
> servers and they didnt update.
>
>
>
> No response to my ticket yet.
>
>
>
>
>
> On Tue, 3 Jan 2023, 12:38 pm Matthew Malcolm,
> wrote:
>
> Hi All,
>
>
>
> We have seen this a few times recently and are having the issue with
> another client today
>
> They are with WebCentral / Netregistry and the DNS for their CNames is not
> resolving
>
> We can dig the domain is various places but if I open NSLookup againt ns?.
> netregistry.net (The delegated name servers) and ask it for the
> appropriate domain name or record I get ?Unspecified error? or ?Server
> Failed?
>
> Apparently this is normal for the DNS servers as there support people told
> me the issue is not this error on their servers but Microsoft Email system
> breaking the Autodiscover CName
>
>
>
> I was told to move my DNS if this is s timely issue as they are not
> planning on investigating it. (And they also agreed moving the DNS would
> fix the issues which was strange for me to hear a support tech say that)
>
> Is this just something that we are seeing over and over with various
> client at WebCentral/Netregistry or do they really have a larger issue
>
> There are a few Reddit forums that are complaining about similar issues
> going back months Here is one such forum
>
>
> I am finding it hard to believe that a major Player would allow this type
> of failure to go on for hours let alone months
>
>
>
> Any insight would be great as DNS not doing it?s thing is really
>
> If this is something the Client can fix I would love to know what we have
> overlooked
>
>
>
>
>
>
>
> Regards,??
> Matthew Malcolm
> ?
>
> *MATTHEW MALCOLM*
>
> *Business Development / Technical Specialist*
>
> *, *
>
> Sophos Certified Architect, Sophos Sales Certified
>
> *Rampant Technology Pty Ltd*
>
> 07 3216 8357
>
> matthew at rampant.com.au
>
> |
>
> www.rampant.technology
>
> 38 Badminton St
>
> ,
>
> Mt Gravatt East, QLD
>
>
>
> 4122
>
>
>
>
>
>
>
>
> COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
>
>
> Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
>
>
> Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
>
> ?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
> ?respect to the Elders past, present, and emerging.
>
>
> DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
>
> ?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
>
> ?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
>
> ?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
>
> ?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
>
> ?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
>
> ?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
>
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at ausnog.net
> https://lists.ausnog.net/mailman/listinfo/ausnog
>
>
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From john.h at welcorp.com Tue Jan 3 16:02:04 2023
From: john.h at welcorp.com (john.h at welcorp.com)
Date: Tue, 3 Jan 2023 15:32:04 +1030
Subject: [AusNOG] Re Webcenral / Netregistry DNS issues
In-Reply-To:
References: <8b32beb8e2c54fe698124dc0d71b902c@rampant.com.au>
Message-ID: <057e01d91f30$85f9eb60$91edc220$@welcorp.com>
We observed these same Webcentral intermittent DNS issues for years, and without much luck from support.
So last year moved many A, CNAME, MX, and TXT records to a free DNS Cloudflare account, which seems significantly more reliable to me.
John H
From: AusNOG On Behalf Of Mitch Kelly
Sent: Tuesday, 3 January 2023 3:17 PM
To: Matthew Malcolm
Cc: ausnog
Subject: Re: [AusNOG] Re Webcenral / Netregistry DNS issues
Great, thanks for that.
I plan on moving all of my domains to web in a box over the next couple of weeks.
Mitch
On Tue, 3 Jan 2023, 12:45 pm Matthew Malcolm, > wrote:
Thanks Mitch
We had that issue last month the client said move and it was days before the DNS was updated properly
The whole time we were getting sledged by the client
As it appears to be an ongoing issue not a once off thing
I think we may have to proactively start moving delegation if this is more than an us issue
Regards,??
Matthew Malcolm
?
MATTHEW MALCOLM
Business Development / Technical Specialist
,
Sophos Certified Architect, Sophos Sales Certified
Rampant Technology Pty Ltd
07 3216 8357
matthew at rampant.com.au
|
www.rampant.technology
38 Badminton St
,
Mt Gravatt East, QLD
4122
COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
?respect to the Elders past, present, and emerging.
DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
From: Mitch Kelly >
Sent: Tuesday, 3 January 2023 2:42 PM
To: Matthew Malcolm >
Cc: ausnog >
Subject: Re: [AusNOG] Re Webcenral / Netregistry DNS issues
Hi
Yes also having issue renewing about three domains which expire today . It looks like they take your money but don't actually renew them, generally it's not an issue and it's done pretty much instantly.
I do also note that a new registered domain on Friday we changed the name servers and they didnt update.
No response to my ticket yet.
On Tue, 3 Jan 2023, 12:38 pm Matthew Malcolm, > wrote:
Hi All,
We have seen this a few times recently and are having the issue with another client today
They are with WebCentral / Netregistry and the DNS for their CNames is not resolving
We can dig the domain is various places but if I open NSLookup againt ns?.netregistry.net (The delegated name servers) and ask it for the appropriate domain name or record I get ?Unspecified error? or ?Server Failed?
Apparently this is normal for the DNS servers as there support people told me the issue is not this error on their servers but Microsoft Email system breaking the Autodiscover CName
I was told to move my DNS if this is s timely issue as they are not planning on investigating it. (And they also agreed moving the DNS would fix the issues which was strange for me to hear a support tech say that)
Is this just something that we are seeing over and over with various client at WebCentral/Netregistry or do they really have a larger issue
There are a few Reddit forums that are complaining about similar issues going back months Here is one such forum
I am finding it hard to believe that a major Player would allow this type of failure to go on for hours let alone months
Any insight would be great as DNS not doing it?s thing is really
If this is something the Client can fix I would love to know what we have overlooked
Regards,??
Matthew Malcolm
?
MATTHEW MALCOLM
Business Development / Technical Specialist
,
Sophos Certified Architect, Sophos Sales Certified
Rampant Technology Pty Ltd
07 3216 8357
matthew at rampant.com.au
|
www.rampant.technology
38 Badminton St
,
Mt Gravatt East, QLD
4122
COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
?respect to the Elders past, present, and emerging.
DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
_______________________________________________
AusNOG mailing list
AusNOG at ausnog.net
https://lists.ausnog.net/mailman/listinfo/ausnog
-------------- next part --------------
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From brad at bradleyamm.com Tue Jan 3 17:40:29 2023
From: brad at bradleyamm.com (brad at bradleyamm.com)
Date: Tue, 3 Jan 2023 14:40:29 +0800
Subject: [AusNOG] Re Webcenral / Netregistry DNS issues
In-Reply-To: <057e01d91f30$85f9eb60$91edc220$@welcorp.com>
References: <8b32beb8e2c54fe698124dc0d71b902c@rampant.com.au>
<057e01d91f30$85f9eb60$91edc220$@welcorp.com>
Message-ID: <002f01d91f3e$47500440$d5f00cc0$@bradleyamm.com>
We have the same nameservers not found issues for one of our domains. The company doesn?t want to move so we just leave it and deal with the panicked our website is down emails every few weeks.
The rest are either on Godaddy or Cloudflare and have no issues
From: AusNOG On Behalf Of john.h at welcorp.com
Sent: Tuesday, 3 January 2023 1:02 PM
To: 'Mitch Kelly' ; 'Matthew Malcolm'
Cc: 'ausnog'
Subject: Re: [AusNOG] Re Webcenral / Netregistry DNS issues
We observed these same Webcentral intermittent DNS issues for years, and without much luck from support.
So last year moved many A, CNAME, MX, and TXT records to a free DNS Cloudflare account, which seems significantly more reliable to me.
John H
From: AusNOG > On Behalf Of Mitch Kelly
Sent: Tuesday, 3 January 2023 3:17 PM
To: Matthew Malcolm >
Cc: ausnog >
Subject: Re: [AusNOG] Re Webcenral / Netregistry DNS issues
Great, thanks for that.
I plan on moving all of my domains to web in a box over the next couple of weeks.
Mitch
On Tue, 3 Jan 2023, 12:45 pm Matthew Malcolm, > wrote:
Thanks Mitch
We had that issue last month the client said move and it was days before the DNS was updated properly
The whole time we were getting sledged by the client
As it appears to be an ongoing issue not a once off thing
I think we may have to proactively start moving delegation if this is more than an us issue
Regards,??
Matthew Malcolm
?
MATTHEW MALCOLM
Business Development / Technical Specialist
,
Sophos Certified Architect, Sophos Sales Certified
Rampant Technology Pty Ltd
07 3216 8357
matthew at rampant.com.au
|
www.rampant.technology
38 Badminton St
,
Mt Gravatt East, QLD
4122
COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
?respect to the Elders past, present, and emerging.
DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
From: Mitch Kelly >
Sent: Tuesday, 3 January 2023 2:42 PM
To: Matthew Malcolm >
Cc: ausnog >
Subject: Re: [AusNOG] Re Webcenral / Netregistry DNS issues
Hi
Yes also having issue renewing about three domains which expire today . It looks like they take your money but don't actually renew them, generally it's not an issue and it's done pretty much instantly.
I do also note that a new registered domain on Friday we changed the name servers and they didnt update.
No response to my ticket yet.
On Tue, 3 Jan 2023, 12:38 pm Matthew Malcolm, > wrote:
Hi All,
We have seen this a few times recently and are having the issue with another client today
They are with WebCentral / Netregistry and the DNS for their CNames is not resolving
We can dig the domain is various places but if I open NSLookup againt ns?.netregistry.net (The delegated name servers) and ask it for the appropriate domain name or record I get ?Unspecified error? or ?Server Failed?
Apparently this is normal for the DNS servers as there support people told me the issue is not this error on their servers but Microsoft Email system breaking the Autodiscover CName
I was told to move my DNS if this is s timely issue as they are not planning on investigating it. (And they also agreed moving the DNS would fix the issues which was strange for me to hear a support tech say that)
Is this just something that we are seeing over and over with various client at WebCentral/Netregistry or do they really have a larger issue
There are a few Reddit forums that are complaining about similar issues going back months Here is one such forum
I am finding it hard to believe that a major Player would allow this type of failure to go on for hours let alone months
Any insight would be great as DNS not doing it?s thing is really
If this is something the Client can fix I would love to know what we have overlooked
Regards,??
Matthew Malcolm
?
MATTHEW MALCOLM
Business Development / Technical Specialist
,
Sophos Certified Architect, Sophos Sales Certified
Rampant Technology Pty Ltd
07 3216 8357
matthew at rampant.com.au
|
www.rampant.technology
38 Badminton St
,
Mt Gravatt East, QLD
4122
COMPTIA Member, partnering with Microsoft and Sophos to bring you ?expert standard service.
Proud sponsors of Keep Queensland Beautiful, ?Heart of Australia, and 96.5 FM.
Rampant Technology acknowledges the Yaggera and Turrbal people, the Traditional Custodians of Kaggur?mabul country on
?which we work and gather as employees. We recognise their continuing connection to land, sea, and community and pay
?respect to the Elders past, present, and emerging.
DISCLAIMER: This email is for the use of the intended recipient only. If you have received this email in error, please notify
?the sender immediately and then delete the message. If you are not the intended recipient you must not use, disclose, or
?distribute this email without the author's prior permissions. We have taken precautions to minimise the risk of transmitting
?software viruses, but we advise that you carry out your own virus checks on any attachments relating to this message. We
?cannot accept liability for any loss or damage caused by software viruses. Internet email is not a secure ?communication
?medium and we advise that you observe this lack of security when emailing this office. All correspondence and work carried
?out by Rampant staff is done so under the terms and conditions found at https//:www.rampant.technology
_______________________________________________
AusNOG mailing list
AusNOG at ausnog.net
https://lists.ausnog.net/mailman/listinfo/ausnog
-------------- next part --------------
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From brad at bradleyamm.com Tue Jan 3 21:04:38 2023
From: brad at bradleyamm.com (Bradley Amm)
Date: Tue, 3 Jan 2023 18:04:38 +0800
Subject: [AusNOG] Zoom Broadband another Epic broadband in the making
In-Reply-To:
References:
<3ADC30DC-9137-4478-9ADC-66FFE2A5DF8B@iperium.com.au>
<299FF46B-085B-46E0-A995-F45387D9464C@iperium.com.au>
Message-ID:
Well they are dead
https://imgur.com/a/jmO3Mkk
On Sat, Dec 3, 2022 at 4:22 PM Chad Kelly wrote:
> Yeah I get that.
>
> Bit concerned they?ve only invested $300000 which is nothing for an ISP.
> You need $10000000 at least just to get something half decent in terms of
> network.
>
> You need a few more million for marketing on top of that.
>
> This is why it works for the likes of Australia post as they already have
> a captive audience to sell to and they?ve gone layer 3 so not much
> investment required layer 2 you need millions to do it properly.
>
>
>
> This is why I went for the business side of the market partly because we
> were already a business to business provider but the margins on business
> broadband are so much better than residential.
>
>
>
> Regards Chad.
>
> Chad Kelly
>
> Manager
>
> CPK Web Services
>
> Phone 03 52730246
>
> Web https://www.cpkws.com.au
>
>
>
> *From:* Nathan Brookfield
> *Sent:* Saturday, 3 December 2022 6:53 PM
> *To:* Chad Kelly
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Zoom Broadband another Epic broadband in the
> making
>
>
>
> It?s all about volume.
>
> *Nathan Brookfield *
> General Manager
>
> *p*: 1300 592 330 | *m*: 0412 266 008 | *w*: https://Iperium.com.au
>
>
> Level 7, 82 Elizabeth Street, Sydney NSW 2000
>
> *Your Connectivity Team*
>
>
> DISCLAIMER: This document is intended solely for the named addressee. This
> electronic communication, which includes any files or attachments thereto,
> contains proprietary or confidential information and may be privileged and
> otherwise protected under copyright or other applicable intellectual
> property laws. The use, disclosure, copying or distribution of any of the
> information contained in this document, by any person other than the
> addressee, is strictly prohibited. If you received this document in error,
> please contact the sender immediately and delete all the material from any
> computer. Confidentiality and legal privilege are not waived or lost by
> reason of mistaken delivery to you. Any views or opinions presented are
> solely those of the author and do not necessarily represent those of
> Iperium.
>
> WARNING: Computer viruses can be transmitted via email. The recipient
> should check this email and any attachments for the presence of viruses.
> Iperium accepts no liability for any damage caused by any virus transmitted
> by this email.
>
>
> On 3 Dec 2022, at 13:02, Chad Kelly wrote:
>
> ?
>
> Hi
>
> Just to clarify it wasn?t so much the plans pricing that was concerning
> me, but more the lack of margin.
>
> $3 per customer isn?t a lot for things like support and monitoring etc, as
> I understand it the lower NBN plans you should be making around $7 to $10
> per customer and the higher ones $20 plus.
>
> End of the day its up to each provider to make their own decisions on
> margins etc I think it will be interesting to see how they go anyway.
>
> Regards Chad.
>
>
>
> Chad Kelly
>
> Manager
>
> CPK Web Services
>
> Phone 03 52730246
>
> Web https://www.cpkws.com.au
>
>
>
>
>
> *From:* Nathan Brookfield
> *Sent:* Friday, 2 December 2022 11:49 PM
> *To:* Chad Kelly
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Zoom Broadband another Epic broadband in the
> making
>
>
>
> Their retail prices are almost identical to ours, I think they?re pretty
> reasonable especially if they?re an RSP.
>
>
>
>
>
> *NBN *
>
> *iperium.com.au *
>
>
>
>
>
> *Nathan Brookfield *
>
>
>
> DISCLAIMER: This document is intended solely for the named addressee. This
> electronic communication, which includes any files or attachments thereto,
> contains proprietary or confidential information and may be privileged and
> otherwise protected under copyright or other applicable intellectual
> property laws. The use, disclosure, copying or distribution of any of the
> information contained in this document, by any person other than the
> addressee, is strictly prohibited. If you received this document in error,
> please contact the sender immediately and delete all the material from any
> computer. Confidentiality and legal privilege are not waived or lost by
> reason of mistaken delivery to you. Any views or opinions presented are
> solely those of the author and do not necessarily represent those of
> Iperium.
>
> WARNING: Computer viruses can be transmitted via email. The recipient
> should check this email and any attachments for the presence of viruses.
> Iperium accepts no liability for any damage caused by any virus transmitted
> by this email.
>
>
> On 2 Dec 2022, at 23:15, Chad Kelly wrote:
>
> ?
>
> Hi All .
>
> Came across this new provider on Whingepool (whirlpool) while doing some
> casual browsing www.zoombroadband.com.au .
>
> Pricing looks very much unsustainable and the business model horrifies me.
>
> Plus this post on Ozbargain
> https://www.ozbargain.com.au/node/739835?page=4#comment
>
> Look at page 5.
>
> Now I know the margins on NBN aren?t fantastic but $3 I wouldn?t even
> waste time with.
>
> I mean I don?t want to discourage new players from entering the market and
> giving it a crack but I think you at least need to be able to walk before
> you can run.
>
> Also you need to comply with the TIO requirements and the Comms alliance
> for ISPs. As in the codes of conduct.
>
> Regards Chad.
>
>
>
>
>
>
>
>
>
> Chad Kelly
>
> Manager
>
> CPK Web Services
>
> Phone 03 52730246
>
> Web https://www.cpkws.com.au
>
>
>
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at ausnog.net
> https://lists.ausnog.net/mailman/listinfo/ausnog
>
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From chad at cpkws.com.au Tue Jan 3 21:30:10 2023
From: chad at cpkws.com.au (Chad Kelly)
Date: Tue, 3 Jan 2023 10:30:10 +0000
Subject: [AusNOG] Zoom Broadband another Epic broadband in the making
In-Reply-To:
References:
<3ADC30DC-9137-4478-9ADC-66FFE2A5DF8B@iperium.com.au>
<299FF46B-085B-46E0-A995-F45387D9464C@iperium.com.au>
Message-ID:
Hi Yeah noticed that.
The website still looks like it?s taking money though.
Unless they just haven?t updated the homepage didn?t pay too much attention.
One thing I did point out to them is that November is a rather odd time for setting up an ISP, right before everyone goes on imbargo period.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[cid:image001.jpg at 01D91FB9.0600D930]
From: Bradley Amm
Sent: Tuesday, 3 January 2023 9:05 PM
To: Chad Kelly
Cc: Nathan Brookfield ; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
Well they are dead
https://imgur.com/a/jmO3Mkk
On Sat, Dec 3, 2022 at 4:22 PM Chad Kelly > wrote:
Yeah I get that.
Bit concerned they?ve only invested $300000 which is nothing for an ISP. You need $10000000 at least just to get something half decent in terms of network.
You need a few more million for marketing on top of that.
This is why it works for the likes of Australia post as they already have a captive audience to sell to and they?ve gone layer 3 so not much investment required layer 2 you need millions to do it properly.
This is why I went for the business side of the market partly because we were already a business to business provider but the margins on business broadband are so much better than residential.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[cid:image001.jpg at 01D91FB9.0600D930]
From: Nathan Brookfield >
Sent: Saturday, 3 December 2022 6:53 PM
To: Chad Kelly >
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
It?s all about volume.
Nathan Brookfield
General Manager
p: 1300 592 330 | m: 0412 266 008 | w: https://Iperium.com.au
Level 7, 82 Elizabeth Street, Sydney NSW 2000
Your Connectivity Team
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.
On 3 Dec 2022, at 13:02, Chad Kelly > wrote:
?
Hi
Just to clarify it wasn?t so much the plans pricing that was concerning me, but more the lack of margin.
$3 per customer isn?t a lot for things like support and monitoring etc, as I understand it the lower NBN plans you should be making around $7 to $10 per customer and the higher ones $20 plus.
End of the day its up to each provider to make their own decisions on margins etc I think it will be interesting to see how they go anyway.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
From: Nathan Brookfield >
Sent: Friday, 2 December 2022 11:49 PM
To: Chad Kelly >
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
Their retail prices are almost identical to ours, I think they?re pretty reasonable especially if they?re an RSP.
NBN
iperium.com.au
Nathan Brookfield
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.
On 2 Dec 2022, at 23:15, Chad Kelly > wrote:
?
Hi All .
Came across this new provider on Whingepool (whirlpool) while doing some casual browsing www.zoombroadband.com.au .
Pricing looks very much unsustainable and the business model horrifies me.
Plus this post on Ozbargain https://www.ozbargain.com.au/node/739835?page=4#comment
Look at page 5.
Now I know the margins on NBN aren?t fantastic but $3 I wouldn?t even waste time with.
I mean I don?t want to discourage new players from entering the market and giving it a crack but I think you at least need to be able to walk before you can run.
Also you need to comply with the TIO requirements and the Comms alliance for ISPs. As in the codes of conduct.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
_______________________________________________
AusNOG mailing list
AusNOG at ausnog.net
https://lists.ausnog.net/mailman/listinfo/ausnog
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From brad at bradleyamm.com Tue Jan 3 22:16:02 2023
From: brad at bradleyamm.com (Bradley Amm)
Date: Tue, 3 Jan 2023 19:16:02 +0800
Subject: [AusNOG] Zoom Broadband another Epic broadband in the making
In-Reply-To:
References:
Message-ID: <9BEF1137-FF6E-42E4-B834-05DA5CA31AC8@bradleyamm.com>
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From chad at cpkws.com.au Tue Jan 3 22:30:52 2023
From: chad at cpkws.com.au (Chad Kelly)
Date: Tue, 3 Jan 2023 11:30:52 +0000
Subject: [AusNOG] Zoom Broadband another Epic broadband in the making
In-Reply-To: <9BEF1137-FF6E-42E4-B834-05DA5CA31AC8@bradleyamm.com>
References:
<9BEF1137-FF6E-42E4-B834-05DA5CA31AC8@bradleyamm.com>
Message-ID:
They should of got a Cisco those never fail.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[cid:image001.jpg at 01D91FC3.09AEBA70]
From: Bradley Amm
Sent: Tuesday, 3 January 2023 10:16 PM
To: Chad Kelly
Cc: Nathan Brookfield ; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
They probably can?t get another Microtik from eBay fast enough.
Sent from my iPhone
On 3 Jan 2023, at 6:30 pm, Chad Kelly > wrote:
?
Hi Yeah noticed that.
The website still looks like it?s taking money though.
Unless they just haven?t updated the homepage didn?t pay too much attention.
One thing I did point out to them is that November is a rather odd time for setting up an ISP, right before everyone goes on imbargo period.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[image001.jpg]
From: Bradley Amm >
Sent: Tuesday, 3 January 2023 9:05 PM
To: Chad Kelly >
Cc: Nathan Brookfield >; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
Well they are dead
https://imgur.com/a/jmO3Mkk
On Sat, Dec 3, 2022 at 4:22 PM Chad Kelly > wrote:
Yeah I get that.
Bit concerned they?ve only invested $300000 which is nothing for an ISP. You need $10000000 at least just to get something half decent in terms of network.
You need a few more million for marketing on top of that.
This is why it works for the likes of Australia post as they already have a captive audience to sell to and they?ve gone layer 3 so not much investment required layer 2 you need millions to do it properly.
This is why I went for the business side of the market partly because we were already a business to business provider but the margins on business broadband are so much better than residential.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[image001.jpg]
From: Nathan Brookfield >
Sent: Saturday, 3 December 2022 6:53 PM
To: Chad Kelly >
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
It?s all about volume.
Nathan Brookfield
General Manager
p: 1300 592 330 | m: 0412 266 008 | w: https://Iperium.com.au
Level 7, 82 Elizabeth Street, Sydney NSW 2000
Your Connectivity Team
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.
On 3 Dec 2022, at 13:02, Chad Kelly > wrote:
?
Hi
Just to clarify it wasn?t so much the plans pricing that was concerning me, but more the lack of margin.
$3 per customer isn?t a lot for things like support and monitoring etc, as I understand it the lower NBN plans you should be making around $7 to $10 per customer and the higher ones $20 plus.
End of the day its up to each provider to make their own decisions on margins etc I think it will be interesting to see how they go anyway.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
From: Nathan Brookfield >
Sent: Friday, 2 December 2022 11:49 PM
To: Chad Kelly >
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
Their retail prices are almost identical to ours, I think they?re pretty reasonable especially if they?re an RSP.
NBN
iperium.com.au
Nathan Brookfield
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.
On 2 Dec 2022, at 23:15, Chad Kelly > wrote:
?
Hi All .
Came across this new provider on Whingepool (whirlpool) while doing some casual browsing www.zoombroadband.com.au .
Pricing looks very much unsustainable and the business model horrifies me.
Plus this post on Ozbargain https://www.ozbargain.com.au/node/739835?page=4#comment
Look at page 5.
Now I know the margins on NBN aren?t fantastic but $3 I wouldn?t even waste time with.
I mean I don?t want to discourage new players from entering the market and giving it a crack but I think you at least need to be able to walk before you can run.
Also you need to comply with the TIO requirements and the Comms alliance for ISPs. As in the codes of conduct.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
_______________________________________________
AusNOG mailing list
AusNOG at ausnog.net
https://lists.ausnog.net/mailman/listinfo/ausnog
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From chad at cpkws.com.au Tue Jan 3 22:38:51 2023
From: chad at cpkws.com.au (Chad Kelly)
Date: Tue, 3 Jan 2023 11:38:51 +0000
Subject: [AusNOG] Zoom Broadband another Epic broadband in the making
In-Reply-To: <9BEF1137-FF6E-42E4-B834-05DA5CA31AC8@bradleyamm.com>
References:
<9BEF1137-FF6E-42E4-B834-05DA5CA31AC8@bradleyamm.com>
Message-ID:
I must plug Interactive.com.au at this point, pretty much guaranteed to fix any out of warranty hardware and have parts. Shows their lack of industry knowledge that the guys at Zoom BB didn?t know they existed, they are one of the largest IT firms in the country now a days.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[cid:image001.jpg at 01D91FC3.A9D124C0]
From: Bradley Amm
Sent: Tuesday, 3 January 2023 10:16 PM
To: Chad Kelly
Cc: Nathan Brookfield ; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
They probably can?t get another Microtik from eBay fast enough.
Sent from my iPhone
On 3 Jan 2023, at 6:30 pm, Chad Kelly > wrote:
?
Hi Yeah noticed that.
The website still looks like it?s taking money though.
Unless they just haven?t updated the homepage didn?t pay too much attention.
One thing I did point out to them is that November is a rather odd time for setting up an ISP, right before everyone goes on imbargo period.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[image001.jpg]
From: Bradley Amm >
Sent: Tuesday, 3 January 2023 9:05 PM
To: Chad Kelly >
Cc: Nathan Brookfield >; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
Well they are dead
https://imgur.com/a/jmO3Mkk
On Sat, Dec 3, 2022 at 4:22 PM Chad Kelly > wrote:
Yeah I get that.
Bit concerned they?ve only invested $300000 which is nothing for an ISP. You need $10000000 at least just to get something half decent in terms of network.
You need a few more million for marketing on top of that.
This is why it works for the likes of Australia post as they already have a captive audience to sell to and they?ve gone layer 3 so not much investment required layer 2 you need millions to do it properly.
This is why I went for the business side of the market partly because we were already a business to business provider but the margins on business broadband are so much better than residential.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[image001.jpg]
From: Nathan Brookfield >
Sent: Saturday, 3 December 2022 6:53 PM
To: Chad Kelly >
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
It?s all about volume.
Nathan Brookfield
General Manager
p: 1300 592 330 | m: 0412 266 008 | w: https://Iperium.com.au
Level 7, 82 Elizabeth Street, Sydney NSW 2000
Your Connectivity Team
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.
On 3 Dec 2022, at 13:02, Chad Kelly > wrote:
?
Hi
Just to clarify it wasn?t so much the plans pricing that was concerning me, but more the lack of margin.
$3 per customer isn?t a lot for things like support and monitoring etc, as I understand it the lower NBN plans you should be making around $7 to $10 per customer and the higher ones $20 plus.
End of the day its up to each provider to make their own decisions on margins etc I think it will be interesting to see how they go anyway.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
From: Nathan Brookfield >
Sent: Friday, 2 December 2022 11:49 PM
To: Chad Kelly >
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making
Their retail prices are almost identical to ours, I think they?re pretty reasonable especially if they?re an RSP.
NBN
iperium.com.au
Nathan Brookfield
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.
WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.
On 2 Dec 2022, at 23:15, Chad Kelly > wrote:
?
Hi All .
Came across this new provider on Whingepool (whirlpool) while doing some casual browsing www.zoombroadband.com.au .
Pricing looks very much unsustainable and the business model horrifies me.
Plus this post on Ozbargain https://www.ozbargain.com.au/node/739835?page=4#comment
Look at page 5.
Now I know the margins on NBN aren?t fantastic but $3 I wouldn?t even waste time with.
I mean I don?t want to discourage new players from entering the market and giving it a crack but I think you at least need to be able to walk before you can run.
Also you need to comply with the TIO requirements and the Comms alliance for ISPs. As in the codes of conduct.
Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
_______________________________________________
AusNOG mailing list
AusNOG at ausnog.net
https://lists.ausnog.net/mailman/listinfo/ausnog
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From markzzzsmith at gmail.com Wed Jan 4 03:47:28 2023
From: markzzzsmith at gmail.com (Mark Smith)
Date: Wed, 4 Jan 2023 03:47:28 +1100
Subject: [AusNOG] Zoom Broadband another Epic broadband in the making
In-Reply-To:
References:
<9BEF1137-FF6E-42E4-B834-05DA5CA31AC8@bradleyamm.com>
Message-ID: