[AusNOG] Courier insurance

Fri Dec 8 17:10:56 AEDT 2023

Rhys,

FWIW, we’re a small-medium Architectural services company, and have had a need to ship desktops and other IT equipment between AUS capital cities and staff residences quite a bit in recent years.

We’ve had quite a bit of success with Pack & Send, but not cheap with insurance.

Just coincidentally, we’ve had a need to ship a small carton from Adelaide and Sydney in the last 3 days.

I’ve tried with SpecFreight, TSS and Cope, but all have turned our business down – too busy, not account holders, etc. – maybe the job’s too small …

Looks like it’s back to P&S.

Rgd,  John B

Regards,

JOHN BUCHAN
VDC Services Manager

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From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Rhys Hanrahan <rhys at nexusone.com.au>
Date: Friday, 8 December 2023 at 4:25 pm
To: ausnog at lists.ausnog.net <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Courier insurance

You don't often get email from rhys at nexusone.com.au. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

Thanks everyone for the responses! I managed to cause quite a flurry of activity – I really appreciate it.

Have been mulling over all the inputs and right now I feel like checking in as luggage is off the cards  - most of the responses have been horror stories 😃 We have done this before for our own internal equipment and it’s been OK, but I wouldn’t do it in this case. IMO even if I wasn’t as worried about the equipment, it can be quite a hassle, so easier just to ship it.
To me right now the two front runners are:

 *   Quotes from sensitive freight companies – TSS and COPE are the two I’ve seen recommended. From some rough info about TSS it seems like they’d insure high value equipment without it costing and arm and a leg.
 *   Quote from our existing business insurance company – for a few day period to cover the courier trip. We’ve started the wheels on getting this quoted as well.
But also:

 *   To be honest, the idea of just having general transit cover for anything that leaves our offices is an attractive idea, as we already ship new PCs etc from our offices nearly every day. And as luck would have it, it seems like we just lost 1 of 2 Wifi Access points sent to the same site… Glad it wasn’t the expensive equipment.
 *   Driving the gear to site is definitely a good option, but as Joe mentioned, in this case it’d be a massive trip and the cost per day for the customer for our time would outweigh even TNT’s insurance – though waiting to see if they have someone who can make the trip!
Thanks everyone!
Rhys Hanrahan | General Manager / CTO
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From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Rhys Hanrahan <rhys at nexusone.com.au>
Date: Thursday, 7 December 2023 at 11:01 pm
To: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
Subject: [AusNOG] Courier insurance

Hi All,

Just wondering how people handle the situation of transit insurance for domestic shipping of high value equipment? I am looking at options for TNT’s transit warranty and 1) It’s pricey and will cost thousands to get a warranty 2) They max out coverage at $40K it seems. I suppose we might be able to work around that with multiple separate shipments.

We’ve got new Cisco gear worth 70-90K that we are shipping to one of our offices for configuration, then from NSW to a customer’s site in far north QLD. I’m not really keen on just trusting the gear won’t be damaged, so I’m looking for safe options to courier the equipment – I’m wondering if anyone is aware of good options for this sort of situation?

We are also attending site so it’s possible that we could just check the boxes in as luggage, but I’m not sure if I trust baggable handlers any better. Typically we’d just ship directly to site, but we don’t really want to configure and test it entirely onsite as that has it’s own challenges in this case.

Appreciate any suggestions. Thanks!

Rhys Hanrahan | General Manager / CTO
m: 0414 83 83 43 | e: rhys at nexusone.com.au<mailto:rhys at nexusone.com.au>
“Ask us about how our Channel Partnership and Referral Program can earn you passive income”

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NEXUS ONE | FUSION TECHNOLOGY SOLUTIONS
p: 1800 NEXUS1 (1800 639 871) or 1800 565 845 | a: Suite 12.03 Level 12, 227 Elizabeth Street, Sydney NSW 2000
www.nexusone.com.au<http://www.nexusone.com.au/> | www.fusiontech.com.au<http://www.fusiontech.com.au/>

The information in this email and any accompanying attachments may contain; a. Confidential information of Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd or third parties; b. Legally privileged information of Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd or third parties; and or c. Copyright material Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd or third parties. If you have received this email in error, please notify the sender immediately and delete this message. Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd does not accept any responsibility for loss or damage arising from the use or distribution of this email.

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