[AusNOG] Zoom Broadband another Epic broadband in the making

Mon Dec 5 23:18:24 AEDT 2022

Thanks for re-posting this, I was only being polite to these guys on Ozbargain so I didn’t get in trouble with the mods for breaching some kind of guideline but the entire things now looks like a scam.
I am surprised the wholesale provider didn’t do more background checks on the provider before on boarding them.
They are going to get burnt.
I also alerted member services at the TIO about this operation as well.
I also think the development team at Wordpress need their heads read for allowing this type of garbage code to be released into the wild.
I mean I actually quite like Wordpress but some of the plugins are complete junk.

Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au

From: Bradley Amm <brad at bradleyamm.com>
Sent: Monday, 5 December 2022 10:45 PM
To: Chad Kelly <chad at cpkws.com.au>
Cc: Nathan Brookfield <Nathan.Brookfield at iperium.com.au>; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making

https://whrl.pl/RgxGRl

There is something extremely concerning about Zoom Broadband.

If you are already a customer, run away. It's also probably advisable to cancel the card you signed up with, ASAP.

The great thing about these no-code development frameworks (like they use) is that a lot of the data is stored in your browser. As a matter of fact, I don't believe any requests are actually being done by the server – it's all client side.

What does that mean?

In the Javascript that runs the website (available to *anyone* that visits the website), you can see:
– The Stripe Live Secret Key (this is called SECRET for a reason – anyone with access to that key can create a charge/refund to your card, and see ALL transactions)
– The Username and Password for AWS Cognito (where SECRETS are stored)
– FSG API endpoints and secrets allowing all service information to be viewed, and services to be modified
– What is (possibly) Mr Berry's mobile number as a test case for sending SMS
– Secrets to access the Radius server
– Quite likely full access to any personal information you've given to them

And what is most interesting, for a company that claims to have nothing to do with Jake Berry, is a test account – jberry at hypernet.com.au<mailto:jberry at hypernet.com.au> – what a strange coincidence

Sent from my iPad

On 3 Dec 2022, at 4:22 pm, Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>> wrote:

Yeah I get that.
Bit concerned they’ve only invested $300000 which is nothing for an ISP. You need $10000000 at least just to get something half decent in terms of network.
You need a few more million for marketing on top of that.
This is why it works for the likes of Australia post as they already have a captive audience to sell to and they’ve gone layer 3 so not much investment required layer 2 you need millions to do it properly.

This is why I went for the business side of the market partly because we were already a business to business provider but the margins on business broadband are so much better than residential.

Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[image001.jpg]

From: Nathan Brookfield <Nathan.Brookfield at iperium.com.au<mailto:Nathan.Brookfield at iperium.com.au>>
Sent: Saturday, 3 December 2022 6:53 PM
To: Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>>
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making

It’s all about volume.
Nathan Brookfield
General Manager

p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au

Level 7, 82 Elizabeth Street, Sydney NSW 2000<x-apple-data-detectors://4>

Your Connectivity Team

DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.

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On 3 Dec 2022, at 13:02, Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>> wrote:

Hi
Just to clarify it wasn’t so much the plans pricing that was concerning me, but more the lack of margin.
$3 per customer isn’t a lot for things like support and monitoring etc, as I understand it the lower NBN plans you should be making around $7 to $10 per customer and the higher ones $20 plus.
End of the day its up to each provider to make their own decisions on margins etc I think it will be interesting to see how they go anyway.
Regards Chad.

Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
<image001.jpg>

From: Nathan Brookfield <Nathan.Brookfield at iperium.com.au<mailto:Nathan.Brookfield at iperium.com.au>>
Sent: Friday, 2 December 2022 11:49 PM
To: Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>>
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making

Their retail prices are almost identical to ours, I think they’re pretty reasonable especially if they’re an RSP.

<image002.png>
NBN<https://www.iperium.com.au/nbn/>
iperium.com.au<https://www.iperium.com.au/nbn/>

Nathan Brookfield

DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.

On 2 Dec 2022, at 23:15, Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>> wrote:

Hi All .
Came across this new provider on Whingepool (whirlpool) while doing some casual browsing www.zoombroadband.com.au<http://www.zoombroadband.com.au> .
Pricing looks very much unsustainable and the business model horrifies me.
Plus this post on Ozbargain https://www.ozbargain.com.au/node/739835?page=4#comment
Look at page 5.
Now I know the margins on NBN aren’t fantastic but $3 I wouldn’t even waste time with.
I mean I don’t want to discourage new players from entering the market and giving it a crack but I think you at least need to be able to walk before you can run.
Also you need to comply with the TIO requirements and the Comms alliance for ISPs. As in the codes of conduct.
Regards Chad.

Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
<image001.jpg>

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