[AusNOG] Microsoft connectivity issue

Andrew Jones aj at jonesy.com.au
Mon Aug 2 16:58:09 EST 2021


I took it to mean "oops we accidentally made a routing change that put 
far too much traffic on a link that couldn't handle it, leading to 
packet loss". ie. the "limits" that were hit were either throughput 
limits of a(n) interface(s) somewhere, or a policer.



On 2021-08-02 16:52, Chad Kelly wrote:
> " Did anyone get a reason from TPG/Vocus/AAPT for this morning's 
> issues?
> 
> The only explanation I've been given is "a large amount of unexpected
> traffic incoming on our AAPT links, caused limits to be hit" which
> doesn't really explain anything."
> 
> This is / was a new feature Microsoft are rolling out.
> Basically they will just block access completely if your found to be
> sending too much email at once.
> This is aimed at both Microsoft 365 users and non M365 users.
> Something obviously failed badly for them to be blocking too or three
> networks at once though.
> The new feature was announced in one of the emails they send to admins.
> Be good if they actually introduced some proper features around the
> handling of mailinglists as trying to reply to Ausnog with Outlook is
> painful Thunderbird did a much better job.
> I found the following on message throttling but can't find the
> announcement on the update.
> https://docs.microsoft.com/en-us/exchange/mail-flow/message-rate-limits?view=exchserver-2019
> 
> Regards Chad.
> Chad Kelly
> Manager
> CPK Web Services
> Phone 03 52730246
> Web https://www.cpkws.com.au
> 
> -----Original Message-----
> From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of
> ausnog-request at lists.ausnog.net
> Sent: Monday, 2 August 2021 4:23 PM
> To: ausnog at lists.ausnog.net
> Subject: AusNOG Digest, Vol 114, Issue 5
> 
> Send AusNOG mailing list submissions to
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> 
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> 
> Today's Topics:
> 
>    1. Re: AAPT/TPG not connecting to Microsoft (Chris Barnes)
>    2. Re: AAPT/TPG not connecting to Microsoft (Andrew Welch)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Mon, 2 Aug 2021 15:21:12 +1000
> From: Chris Barnes <chris.p.barnes at gmail.com>
> To: Benjamin Ricardo <ben.ricardo at acs.com.au>
> Cc: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] AAPT/TPG not connecting to Microsoft
> Message-ID:
> 	<CACTt9vm46=GaRM8BpdoKcbw=SLbHqU=BrQ7YiLXstqbvKeFXkQ at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
> 
> Did anyone get a reason from TPG/Vocus/AAPT for this morning's issues?
> 
> The only explanation I've been given is "a large amount of unexpected
> traffic incoming on our AAPT links, caused limits to be hit" which
> doesn't really explain anything.
> 
> On Mon, 2 Aug 2021 at 10:17, Benjamin Ricardo <ben.ricardo at acs.com.au>
> wrote:
> 
>> Looks good from our end too.
>> 
>> 
>> 
>> 
>> 
>> Target Name: N/A
>> 
>>          IP:
>> 
>>   Date/Time: 2/08/2021 10:12:26 AM to 2/08/2021 10:14:41 AM
>> 
>> 
>> 
>> 3   *        2 ms   *       13 ms   *        2 ms    2 ms    2 ms    2 
>> ms
>> N/A     110-174-60-173.static.tpgi.com.au [110.174.60.173]
>> 
>> 4    2 ms    2 ms    3 ms    3 ms    2 ms    2 ms    2 ms    2 ms    2 
>> ms
>> N/A     au-ns-1813-ipg-01-eth2-2006.tpgi.com.au [203.220.35.41]
>> 
>> 5    2 ms    2 ms    2 ms    7 ms    2 ms    2 ms    2 ms    2 ms    2 
>> ms
>> N/A     syd-gls-har-wgw1-be200.tpgi.com.au [203.221.3.71]
>> 
>> 6    2 ms    2 ms    2 ms    5 ms    2 ms    4 ms    2 ms    2 ms    2 
>> ms
>> N/A     203-219-107-194.static.tpgi.com.au [203.219.107.194]
>> 
>> 7    3 ms    4 ms    3 ms    7 ms    3 ms    3 ms    3 ms    3 ms    4 
>> ms
>> N/A     bundle-ether84.chw-edge903.sydney.telstra.net 
>> [110.145.180.217]
>> 
>> 8   11 ms    4 ms   21 ms    4 ms    3 ms    5 ms    3 ms    3 ms    3 
>> ms
>> N/A     equ2996323.lnk.telstra.net [110.145.177.18]
>> 
>> 9   *       *       *       *       *       *       *       *       *
>> N/A     be110.bdr01.syd04.nsw.vocus.network [175.45.72.31]
>> 
>> 10   *       *       *       *       *       *       *       *
>> *      N/A     ip-94.199.103.123.vocus.net.au [123.103.199.94]
>> 
>> 11   *       *       *       *       *       *       *       *
>> *      N/A     [101.97.57.150]
>> 
>> 12    3 ms    4 ms    3 ms    3 ms    3 ms    3 ms    3 ms    3 ms    
>> 3
>> ms  N/A     [101.97.57.146]
>> 
>> 13    4 ms    5 ms    4 ms    4 ms    4 ms    4 ms    4 ms    4 ms    
>> 4
>> ms  N/A     [103.92.94.226]
>> 
>> 
>> 
>> Ping statistics for
>> 
>> Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
>> 
>> Round Trip Times: Minimum = 3ms, Maximum = 6ms, Average = 3ms
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> *From:* Max Soukhomlinov <maxs at intellectit.com.au>
>> *Sent:* Monday, 2 August 2021 10:13 AM
>> *To:* Benjamin Ricardo <ben.ricardo at acs.com.au>; Thomas Jones <
>> me at thomasjones.id.au>; ausnog at lists.ausnog.net
>> *Subject:* RE: AAPT/TPG not connecting to Microsoft
>> 
>> 
>> 
>> Seems to be not just AAPT/TPG specific, however its returning to
>> normal now.
>> 
>> 
>> 
>> 
>> 
>> maxs at intellectit.com.au
>> 
>> *Max Soukhomlinov* | Director
>> 
>> 1300 799 165, 201  |  +61 411 596 249 <+61%20411%20596%20249>  |
>> maxs at intellectit.com.au   |  www.intellectit.com.au
>> Suite 214/215, Level 2, 343 Lt Collins St, Melbourne 3000
>> 
>> 
>> 
>> 
>> <https://www.intellectit.com.au/expert-care-managed-services/?utm_camp
>> aign=expert_care&utm_source=email_signature&utm_medium=email#req-quote
>> >
>> 
>> Disclaimer: This message may contain information which is confidential
>> or privileged. If you are not the named addressee of this email, you
>> must not disclose, disseminate or copy this email (and any
>> attachments). The integrity and security of this email cannot be
>> guaranteed as it may have been corrupted, intercepted or altered in 
>> transmission, or contain viruses.
>> Liability is not accepted for loss or damage caused by any virus,
>> errors or omissions arising from transmission by the Internet. If this
>> email has been sent to you in error, please notify the sender by reply
>> email and destroy the original
>> 
>> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> *On Behalf Of
>> *Benjamin Ricardo
>> *Sent:* Monday, 2 August 2021 10:08
>> *To:* Thomas Jones <me at thomasjones.id.au>; ausnog at lists.ausnog.net
>> *Subject:* Re: [AusNOG] AAPT/TPG not connecting to Microsoft
>> 
>> 
>> 
>> Hi Thomas,
>> 
>>                 We?re seeing it too I?m afraid.
>> 
>> 
>> 
>> Target Name: N/A
>> 
>>          IP:
>> 
>>   Date/Time: 2/08/2021 10:02:56 AM to 2/08/2021 10:05:11 AM
>> 
>> 
>> 
>> 2    0 ms    0 ms    1 ms    0 ms    0 ms    0 ms    1 ms    0 ms    1
>> ms    0 ms  acs-asn-gw.acs.net.au [103.12.159.1]
>> 
>> 3    2 ms    2 ms    3 ms    2 ms    2 ms    2 ms    5 ms    2 ms    2
>> ms    2 ms  110-174-60-173.static.tpgi.com.au [110.174.60.173]
>> 
>> 4    2 ms    2 ms    9 ms    2 ms    2 ms    3 ms    2 ms    2 ms    2
>> ms    2 ms  au-ns-1813-ipg-01-eth2-2006.tpgi.com.au [203.220.35.41]
>> 
>> 5   25 ms   26 ms   29 ms   23 ms   24 ms   28 ms   27 ms   27 ms   22
>> ms   23 ms  syd-gls-har-crt2-he-0-3-0-2.tpgi.com.au [203.221.3.2]
>> 
>> 6   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22
>> ms   22 ms  nme-apt-bur-crt2-be-40.tpgi.com.au [202.7.173.18]
>> 
>> 7   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22
>> ms   22 ms  [220.244.229.246]
>> 
>> 8   23 ms   23 ms   24 ms   23 ms   23 ms   23 ms   23 ms   23 ms   23
>> ms   23 ms  adl-adc-lon-wgw1-be-100.tpgi.com.au [203.219.199.3]
>> 
>> 9   *       *       *       *       77 ms   77 ms   77 ms   78 ms
>> *       *      be300.akingbrdr11.aapt.net.au [203.219.199.154]
>> 
>> 10   77 ms   77 ms   78 ms   77 ms   *       77 ms   77 ms   77 ms
>> *       77 ms  vlan99.dsw1.hay.connect.com.au [202.10.14.217]
>> 
>> 11   *       *       *       *       *       *       *       *
>> *       *       [-]
>> 
>> 12   *       *       *       *       *       76 ms   *       *       
>> 77
>> ms   *      be201.lsr01.adel.sa.vocus.network [103.1.77.136]
>> 
>> 13   *       *       *       *       *       *       76 ms   *
>> *       77 ms  be801.lsr01.melb.vic.vocus.network [103.1.76.154]
>> 
>> 14   *       *       *       *       *       *       *       *
>> *       *       [-]
>> 
>> 15   *       *       *       *       *       *       76 ms   *
>> *       *      be221.cor02.syd04.nsw.vocus.network [103.1.77.9]
>> 
>> 16   77 ms   *       *       *       *       76 ms   77 ms   *       
>> 76
>> ms   77 ms  be110.bdr01.syd04.nsw.vocus.network [175.45.72.31]
>> 
>> 17   *       76 ms   *       *       *       *       *       76 ms
>>  *       *      ip-94.199.103.123.vocus.net.au [123.103.199.94]
>> 
>> 18  N/A     N/A     N/A     N/A     N/A      76 ms   *       *
>> *       *      [101.97.57.150]
>> 
>> 19   77 ms   *       *       *       *       *       *       *
>> *       *      [103.92.94.238]
>> 
>> 
>> 
>> Ping statistics for 103.92.94.10
>> 
>> Packets: Sent = 10, Received = 2, Lost = 8 (80.0%)
>> 
>> Round Trip Times: Minimum = 76ms, Maximum = 77ms, Average = 76ms
>> 
>> 
>> 
>> 
>> 
>> Ben
>> 
>> 
>> 
>> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> *On Behalf Of *Thomas
>> Jones
>> *Sent:* Monday, 2 August 2021 10:03 AM
>> *To:* ausnog at lists.ausnog.net
>> *Subject:* [AusNOG] AAPT/TPG not connecting to Microsoft
>> 
>> 
>> 
>> Hi all,
>> 
>> 
>> 
>> Is anyone else having issues with TPG/AAPT connections to Microsoft?
>> As of around 40 minutes ago we can?t connect to Microsoft services
>> from our TPG/AAPT internet service.
>> 
>> 
>> 
>> Thanks,
>> 
>> Thomas Jones
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>> 
> 
> 
> --
> Kind Regards,
> 
> Christopher Barnes
> 
> e. chris.p.barnes at gmail.com
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> ------------------------------
> 
> Message: 2
> Date: Mon, 2 Aug 2021 15:52:27 +0930
> From: Andrew Welch <mail at andrewwelch.net>
> To: Chris Barnes <chris.p.barnes at gmail.com>
> Cc: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] AAPT/TPG not connecting to Microsoft
> Message-ID:
> 	<CAC2qPxF3C7QDQ2KrW_nO6Dhje5wEMKYHX_9z2n9_BkxC4rLqwQ at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
> 
> Just saw the following article:
> https://www.itnews.com.au/news/routing-issue-temporarily-locked-tpg-fixed-line-users-out-of-office-365-568117?utm_source=feed&utm_medium=rss&utm_campaign=iTnews+
> 
> They're saying it's a third party routing issue, but no more detail 
> than that.
> 
> Kind regards,
> Andrew Welch
> 
> 
> On Mon, 2 Aug 2021 at 14:51, Chris Barnes <chris.p.barnes at gmail.com> 
> wrote:
> 
>> Did anyone get a reason from TPG/Vocus/AAPT for this morning's issues?
>> 
>> The only explanation I've been given is "a large amount of unexpected
>> traffic incoming on our AAPT links, caused limits to be hit" which
>> doesn't really explain anything.
>> 
>> On Mon, 2 Aug 2021 at 10:17, Benjamin Ricardo <ben.ricardo at acs.com.au>
>> wrote:
>> 
>>> Looks good from our end too.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> Target Name: N/A
>>> 
>>>          IP:
>>> 
>>>   Date/Time: 2/08/2021 10:12:26 AM to 2/08/2021 10:14:41 AM
>>> 
>>> 
>>> 
>>> 3   *        2 ms   *       13 ms   *        2 ms    2 ms    2 ms    
>>> 2
>>> ms  N/A     110-174-60-173.static.tpgi.com.au [110.174.60.173]
>>> 
>>> 4    2 ms    2 ms    3 ms    3 ms    2 ms    2 ms    2 ms    2 ms    
>>> 2
>>> ms  N/A     au-ns-1813-ipg-01-eth2-2006.tpgi.com.au [203.220.35.41]
>>> 
>>> 5    2 ms    2 ms    2 ms    7 ms    2 ms    2 ms    2 ms    2 ms    
>>> 2
>>> ms  N/A     syd-gls-har-wgw1-be200.tpgi.com.au [203.221.3.71]
>>> 
>>> 6    2 ms    2 ms    2 ms    5 ms    2 ms    4 ms    2 ms    2 ms    
>>> 2
>>> ms  N/A     203-219-107-194.static.tpgi.com.au [203.219.107.194]
>>> 
>>> 7    3 ms    4 ms    3 ms    7 ms    3 ms    3 ms    3 ms    3 ms    
>>> 4
>>> ms  N/A     bundle-ether84.chw-edge903.sydney.telstra.net
>>> [110.145.180.217]
>>> 
>>> 8   11 ms    4 ms   21 ms    4 ms    3 ms    5 ms    3 ms    3 ms    
>>> 3
>>> ms  N/A     equ2996323.lnk.telstra.net [110.145.177.18]
>>> 
>>> 9   *       *       *       *       *       *       *       *
>>> *      N/A     be110.bdr01.syd04.nsw.vocus.network [175.45.72.31]
>>> 
>>> 10   *       *       *       *       *       *       *       *
>>> *      N/A     ip-94.199.103.123.vocus.net.au [123.103.199.94]
>>> 
>>> 11   *       *       *       *       *       *       *       *
>>> *      N/A     [101.97.57.150]
>>> 
>>> 12    3 ms    4 ms    3 ms    3 ms    3 ms    3 ms    3 ms    3 ms    
>>> 3
>>> ms  N/A     [101.97.57.146]
>>> 
>>> 13    4 ms    5 ms    4 ms    4 ms    4 ms    4 ms    4 ms    4 ms    
>>> 4
>>> ms  N/A     [103.92.94.226]
>>> 
>>> 
>>> 
>>> Ping statistics for
>>> 
>>> Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
>>> 
>>> Round Trip Times: Minimum = 3ms, Maximum = 6ms, Average = 3ms
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> *From:* Max Soukhomlinov <maxs at intellectit.com.au>
>>> *Sent:* Monday, 2 August 2021 10:13 AM
>>> *To:* Benjamin Ricardo <ben.ricardo at acs.com.au>; Thomas Jones <
>>> me at thomasjones.id.au>; ausnog at lists.ausnog.net
>>> *Subject:* RE: AAPT/TPG not connecting to Microsoft
>>> 
>>> 
>>> 
>>> Seems to be not just AAPT/TPG specific, however its returning to
>>> normal now.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> maxs at intellectit.com.au
>>> 
>>> *Max Soukhomlinov* | Director
>>> 
>>> 1300 799 165, 201  |  +61 411 596 249 <+61%20411%20596%20249>  |
>>> maxs at intellectit.com.au   |  www.intellectit.com.au
>>> Suite 214/215, Level 2, 343 Lt Collins St, Melbourne 3000
>>> 
>>> 
>>> 
>>> 
>>> <https://www.intellectit.com.au/expert-care-managed-services/?utm_cam
>>> paign=expert_care&utm_source=email_signature&utm_medium=email#req-quo
>>> te>
>>> 
>>> Disclaimer: This message may contain information which is
>>> confidential or privileged. If you are not the named addressee of
>>> this email, you must not disclose, disseminate or copy this email
>>> (and any attachments). The integrity and security of this email
>>> cannot be guaranteed as it may have been corrupted, intercepted or 
>>> altered in transmission, or contain viruses.
>>> Liability is not accepted for loss or damage caused by any virus,
>>> errors or omissions arising from transmission by the Internet. If
>>> this email has been sent to you in error, please notify the sender by
>>> reply email and destroy the original
>>> 
>>> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> *On Behalf Of
>>> *Benjamin Ricardo
>>> *Sent:* Monday, 2 August 2021 10:08
>>> *To:* Thomas Jones <me at thomasjones.id.au>; ausnog at lists.ausnog.net
>>> *Subject:* Re: [AusNOG] AAPT/TPG not connecting to Microsoft
>>> 
>>> 
>>> 
>>> Hi Thomas,
>>> 
>>>                 We?re seeing it too I?m afraid.
>>> 
>>> 
>>> 
>>> Target Name: N/A
>>> 
>>>          IP:
>>> 
>>>   Date/Time: 2/08/2021 10:02:56 AM to 2/08/2021 10:05:11 AM
>>> 
>>> 
>>> 
>>> 2    0 ms    0 ms    1 ms    0 ms    0 ms    0 ms    1 ms    0 ms    
>>> 1
>>> ms    0 ms  acs-asn-gw.acs.net.au [103.12.159.1]
>>> 
>>> 3    2 ms    2 ms    3 ms    2 ms    2 ms    2 ms    5 ms    2 ms    
>>> 2
>>> ms    2 ms  110-174-60-173.static.tpgi.com.au [110.174.60.173]
>>> 
>>> 4    2 ms    2 ms    9 ms    2 ms    2 ms    3 ms    2 ms    2 ms    
>>> 2
>>> ms    2 ms  au-ns-1813-ipg-01-eth2-2006.tpgi.com.au [203.220.35.41]
>>> 
>>> 5   25 ms   26 ms   29 ms   23 ms   24 ms   28 ms   27 ms   27 ms   
>>> 22
>>> ms   23 ms  syd-gls-har-crt2-he-0-3-0-2.tpgi.com.au [203.221.3.2]
>>> 
>>> 6   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   
>>> 22
>>> ms   22 ms  nme-apt-bur-crt2-be-40.tpgi.com.au [202.7.173.18]
>>> 
>>> 7   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   22 ms   
>>> 22
>>> ms   22 ms  [220.244.229.246]
>>> 
>>> 8   23 ms   23 ms   24 ms   23 ms   23 ms   23 ms   23 ms   23 ms   
>>> 23
>>> ms   23 ms  adl-adc-lon-wgw1-be-100.tpgi.com.au [203.219.199.3]
>>> 
>>> 9   *       *       *       *       77 ms   77 ms   77 ms   78 ms
>>> *       *      be300.akingbrdr11.aapt.net.au [203.219.199.154]
>>> 
>>> 10   77 ms   77 ms   78 ms   77 ms   *       77 ms   77 ms   77 ms
>>> *       77 ms  vlan99.dsw1.hay.connect.com.au [202.10.14.217]
>>> 
>>> 11   *       *       *       *       *       *       *       *
>>> *       *       [-]
>>> 
>>> 12   *       *       *       *       *       76 ms   *       *       
>>> 77
>>> ms   *      be201.lsr01.adel.sa.vocus.network [103.1.77.136]
>>> 
>>> 13   *       *       *       *       *       *       76 ms   *
>>> *       77 ms  be801.lsr01.melb.vic.vocus.network [103.1.76.154]
>>> 
>>> 14   *       *       *       *       *       *       *       *
>>> *       *       [-]
>>> 
>>> 15   *       *       *       *       *       *       76 ms   *
>>> *       *      be221.cor02.syd04.nsw.vocus.network [103.1.77.9]
>>> 
>>> 16   77 ms   *       *       *       *       76 ms   77 ms   *       
>>> 76
>>> ms   77 ms  be110.bdr01.syd04.nsw.vocus.network [175.45.72.31]
>>> 
>>> 17   *       76 ms   *       *       *       *       *       76 ms
>>>  *       *      ip-94.199.103.123.vocus.net.au [123.103.199.94]
>>> 
>>> 18  N/A     N/A     N/A     N/A     N/A      76 ms   *       *
>>> *       *      [101.97.57.150]
>>> 
>>> 19   77 ms   *       *       *       *       *       *       *
>>> *       *      [103.92.94.238]
>>> 
>>> 
>>> 
>>> Ping statistics for 103.92.94.10
>>> 
>>> Packets: Sent = 10, Received = 2, Lost = 8 (80.0%)
>>> 
>>> Round Trip Times: Minimum = 76ms, Maximum = 77ms, Average = 76ms
>>> 
>>> 
>>> 
>>> 
>>> 
>>> Ben
>>> 
>>> 
>>> 
>>> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> *On Behalf Of
>>> *Thomas Jones
>>> *Sent:* Monday, 2 August 2021 10:03 AM
>>> *To:* ausnog at lists.ausnog.net
>>> *Subject:* [AusNOG] AAPT/TPG not connecting to Microsoft
>>> 
>>> 
>>> 
>>> Hi all,
>>> 
>>> 
>>> 
>>> Is anyone else having issues with TPG/AAPT connections to Microsoft?
>>> As of around 40 minutes ago we can?t connect to Microsoft services
>>> from our TPG/AAPT internet service.
>>> 
>>> 
>>> 
>>> Thanks,
>>> 
>>> Thomas Jones
>>> _______________________________________________
>>> AusNOG mailing list
>>> AusNOG at lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>> 
>> 
>> 
>> --
>> Kind Regards,
>> 
>> Christopher Barnes
>> 
>> e. chris.p.barnes at gmail.com
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>> 
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> End of AusNOG Digest, Vol 114, Issue 5
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