[AusNOG] AAPT NWB down

Bryan O'Reilly bryan at telcoindependent.com.au
Wed Mar 11 21:04:18 EST 2020


Why you still call it AAPT?

That’s just a soon to be retired brand name.

Isn’t it a TPG managed service now?

Have I answered your question?

 

Kind regards,

Bryan 

Founder - Telco Independent Consulting – but I’m just here for the laughs and free dunny paper.



 

 

From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Cristian Perilla
Sent: Wednesday, 11 March 2020 3:33 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] AAPT NWB down

 

Hi Guys,

Dos anyone have a clue what's going on at AAPT? What are they doing? 

Cheers,


Cristian P.





Cristian Perilla​

 | 

Network Engineer



 <http://www.interconnekt.com.au/> 




1300 852 842




+61 3 9008 5000




 <mailto:cristian at connektnet.com.au> cristian at connektnet.com.au







 <http://www.interconnekt.com.au/> www.interconnekt.com.au





Level 1, 6 Alma Rd St Kilda VIC 3182

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Today's Topics:

1. Re: AAPT NWB down (Matthew Enger)
2. Re: AAPT NWB down (Steve Dimitrio)


----------------------------------------------------------------------

Message: 1
Date: Wed, 11 Mar 2020 04:16:00 +0000
From: Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au> >
To: "Steve Dimitrio" <clovis at netcore.com.au <mailto:clovis at netcore.com.au> >,
"ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> " <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> >
Subject: Re: [AusNOG] AAPT NWB down
Message-ID: <25708246-D4D9-4A47-B887-A937ABC138D2 at xi.com.au <mailto:25708246-D4D9-4A47-B887-A937ABC138D2 at xi.com.au> >
Content-Type: text/plain; charset="utf-8"

?Confirmed, sigh.






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MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au>  | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au> <http://www.xi.com.au>


This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.

From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net> > on behalf of Steve Dimitrio <clovis at netcore.com.au <mailto:clovis at netcore.com.au> >
Date: Wednesday, 11 March 2020 at 3:15 pm
To: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> " <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> >
Subject: Re: [AusNOG] AAPT NWB down

Down again!


From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net> > On Behalf Of Tim Sandy
Sent: Wednesday, 4 March 2020 4:39 PM
To: Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au> >
Cc: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> 
Subject: Re: [AusNOG] AAPT NWB down

Same here. I'm far to familiar with AAPT's hold music.

On Wed, 4 Mar 2020 at 16:38, Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au>> wrote:
And we are down again?









[cid:image001.png at 01D5F7B7.F8E54AF0]


MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au> | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au> <http://www.xi.com.au>




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From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Tim Sandy <timsandy at gmail.com <mailto:timsandy at gmail.com%3cmailto:timsandy at gmail.com> <mailto:timsandy at gmail.com>>
Date: Wednesday, 4 March 2020 at 3:10 pm
To: Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>>
Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net%3e> <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>>
Subject: Re: [AusNOG] AAPT NWB down

We're back too (Y)

On Wed, 4 Mar 2020 at 15:08, Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>> wrote:
Same here

On 4 Mar 2020, at 1:39 pm, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au <mailto:Nathan.Brookfield at simtronic.com.au%3cmailto:Nathan.Brookfield at simtronic.com.au> <mailto:Nathan.Brookfield at simtronic.com.au>> wrote:

Finally just got an email, they?re on the ball I tell you.
Kindest Regards,

Nathan Brookfield (VK2NAB)
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949<tel:(02)%204749%204949> | Fax: (02) 4749 4950<tel:(02)%204749%204950> | Direct: (02) 4749 4951<tel:(02)%204749%204951>
Web: http://www.simtronic.com.au <http://www.simtronic.com.au%3chttp:/www.simtronic.com.au/> <http://www.simtronic.com.au/> | E-mail: nathan.brookfield at simtronic.com.au <mailto:nathan.brookfield at simtronic.com.au%3cmailto:nathan.brookfield at simtronic.com.au> <mailto:nathan.brookfield at simtronic.com.au>

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The information contained in this email and any attached files is strictly private and confidential. The intended recipient of this email may only use, reproduce, disclose or distribute the information contained in this email and any attached files with Simtronic Technologies Pty Ltd?s permission. If you are not the intended recipient, you are strictly prohibited from using, reproducing, adapting, disclosing or distributing the information contained in this email and any attached files or taking any action in reliance on it. If you have received this email in error, please email the sender by replying to this message, promptly delete and destroy any copies of this email and any attachments.

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On 4 Mar 2020, at 14:37, Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au>> wrote:
I just had a call back from level 3, they are aware of the issue and the fault on frontier NOC-86373 is the one to monitor.








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MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au> | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au/> <http://www.xi.com.au/>




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From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Tim Sandy <timsandy at gmail.com <mailto:timsandy at gmail.com%3cmailto:timsandy at gmail.com> <mailto:timsandy at gmail.com>>
Date: Wednesday, 4 March 2020 at 2:35 pm
To: Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>>
Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net%3e> <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>>
Subject: Re: [AusNOG] AAPT NWB down

Nothing in netflow. In past I've seen it route that way because of reasons, and was picked up as a false positive by DDoS protection, but that doesn't appear to be happening either.
As Glenn said, it's showing in Frontier now so they at least seem to be aware of it.

On Wed, 4 Mar 2020 at 14:24, Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>> wrote:
Do you have your LNS within a VRF? If you have a netflow collector, see if you are getting AAPT LAC traffic via one of your transit links.

On 4 Mar 2020, at 1:19 pm, Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au>> wrote:

Hi Tim,

We are seeing the same. Opened faults and called all levels no one is picking up at aapt.

I am seeing same as you.








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MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au> | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au/> <http://www.xi.com.au/>




This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.


From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Tim Sandy <timsandy at gmail.com <mailto:timsandy at gmail.com%3cmailto:timsandy at gmail.com> <mailto:timsandy at gmail.com>>
Date: Wednesday, 4 March 2020 at 2:16 pm
To: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net%3e> <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>>
Subject: [AusNOG] AAPT NWB down

Hi All,
I've had all of my VPDN tunnels to my AAPT NWB core go down and not come back, around 12:50 today.
Peering still up and LAC addresses still received, but no tunnels.

I've been on hold with support for over 40 minutes waiting to talk to someone, and can't get onto my AM either.
There's a big spike on down detector - https://downdetector.com.au/status/aapt/melbourne/ - So I'm thinking it's not just me.

Anyone else seeing issues?
Cheers,
Tim

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------------------------------

Message: 2
Date: Wed, 11 Mar 2020 04:18:26 +0000
From: "Steve Dimitrio" <clovis at netcore.com.au <mailto:clovis at netcore.com.au> >
To: Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au> >, "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> "
<ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> >
Subject: Re: [AusNOG] AAPT NWB down
Message-ID: <013c550e2e9f420b85c9019b433fdf95 at WWMail.mail.local <mailto:013c550e2e9f420b85c9019b433fdf95 at WWMail.mail.local> >
Content-Type: text/plain; charset="utf-8"

I think we are back?

From: Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au> >
Sent: Wednesday, 11 March 2020 3:16 PM
To: Steve Dimitrio <clovis at netcore.com.au <mailto:clovis at netcore.com.au> >; ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> 
Subject: Re: [AusNOG] AAPT NWB down

?Confirmed, sigh.







[cid:image002.png at 01D5F7B8.89476BA0]


MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au> | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au> <http://www.xi.com.au>



This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.


From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Steve Dimitrio <clovis at netcore.com.au <mailto:clovis at netcore.com.au%3cmailto:clovis at netcore.com.au> <mailto:clovis at netcore.com.au>>
Date: Wednesday, 11 March 2020 at 3:15 pm
To: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net%3e> <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>>
Subject: Re: [AusNOG] AAPT NWB down

Down again!


From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of Tim Sandy
Sent: Wednesday, 4 March 2020 4:39 PM
To: Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au>>
Cc: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] AAPT NWB down

Same here. I'm far to familiar with AAPT's hold music.

On Wed, 4 Mar 2020 at 16:38, Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au>> wrote:
And we are down again?









[cid:image003.png at 01D5F7B8.89476BA0]


MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au> | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au> <http://www.xi.com.au>




This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.


From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Tim Sandy <timsandy at gmail.com <mailto:timsandy at gmail.com%3cmailto:timsandy at gmail.com> <mailto:timsandy at gmail.com>>
Date: Wednesday, 4 March 2020 at 3:10 pm
To: Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>>
Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net%3e> <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>>
Subject: Re: [AusNOG] AAPT NWB down

We're back too (Y)

On Wed, 4 Mar 2020 at 15:08, Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>> wrote:
Same here

On 4 Mar 2020, at 1:39 pm, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au <mailto:Nathan.Brookfield at simtronic.com.au%3cmailto:Nathan.Brookfield at simtronic.com.au> <mailto:Nathan.Brookfield at simtronic.com.au>> wrote:

Finally just got an email, they?re on the ball I tell you.
Kindest Regards,

Nathan Brookfield (VK2NAB)
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949<tel:(02)%204749%204949> | Fax: (02) 4749 4950<tel:(02)%204749%204950> | Direct: (02) 4749 4951<tel:(02)%204749%204951>
Web: http://www.simtronic.com.au <http://www.simtronic.com.au%3chttp:/www.simtronic.com.au/> <http://www.simtronic.com.au/> | E-mail: nathan.brookfield at simtronic.com.au <mailto:nathan.brookfield at simtronic.com.au%3cmailto:nathan.brookfield at simtronic.com.au> <mailto:nathan.brookfield at simtronic.com.au>

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On 4 Mar 2020, at 14:37, Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au>> wrote:
I just had a call back from level 3, they are aware of the issue and the fault on frontier NOC-86373 is the one to monitor.








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MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au> | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au/> <http://www.xi.com.au/>




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From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Tim Sandy <timsandy at gmail.com <mailto:timsandy at gmail.com%3cmailto:timsandy at gmail.com> <mailto:timsandy at gmail.com>>
Date: Wednesday, 4 March 2020 at 2:35 pm
To: Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>>
Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net%3e> <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>>
Subject: Re: [AusNOG] AAPT NWB down

Nothing in netflow. In past I've seen it route that way because of reasons, and was picked up as a false positive by DDoS protection, but that doesn't appear to be happening either.
As Glenn said, it's showing in Frontier now so they at least seem to be aware of it.

On Wed, 4 Mar 2020 at 14:24, Craig Askings <craig at askings.com.au <mailto:craig at askings.com.au%3cmailto:craig at askings.com.au> <mailto:craig at askings.com.au>> wrote:
Do you have your LNS within a VRF? If you have a netflow collector, see if you are getting AAPT LAC traffic via one of your transit links.

On 4 Mar 2020, at 1:19 pm, Matthew Enger <m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au>> wrote:

Hi Tim,

We are seeing the same. Opened faults and called all levels no one is picking up at aapt.

I am seeing same as you.








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MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792 m.enger at xi.com.au <mailto:m.enger at xi.com.au%3cmailto:m.enger at xi.com.au> <mailto:m.enger at xi.com.au> | www.xi.com.au <http://www.xi.com.au%3chttp:/www.xi.com.au/> <http://www.xi.com.au/>




This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.


From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net%3cmailto:ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Tim Sandy <timsandy at gmail.com <mailto:timsandy at gmail.com%3cmailto:timsandy at gmail.com> <mailto:timsandy at gmail.com>>
Date: Wednesday, 4 March 2020 at 2:16 pm
To: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net%3e> <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net%3cmailto:ausnog at lists.ausnog.net> <mailto:ausnog at lists.ausnog.net>>
Subject: [AusNOG] AAPT NWB down

Hi All,
I've had all of my VPDN tunnels to my AAPT NWB core go down and not come back, around 12:50 today.
Peering still up and LAC addresses still received, but no tunnels.

I've been on hold with support for over 40 minutes waiting to talk to someone, and can't get onto my AM either.
There's a big spike on down detector - https://downdetector.com.au/status/aapt/melbourne/ - So I'm thinking it's not just me.

Anyone else seeing issues?
Cheers,
Tim

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