[AusNOG] AAPT NWB down

[Matthew Enger]

I just had a call back from level 3, they are aware of the issue and the fault on frontier NOC-86373 is the one to monitor.







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MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792
m.enger at xi.com.au | www.xi.com.au<http://www.xi.com.au>


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From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Tim Sandy <timsandy at gmail.com>
Date: Wednesday, 4 March 2020 at 2:35 pm
To: Craig Askings <craig at askings.com.au>
Cc: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] AAPT NWB down

Nothing in netflow. In past I've seen it route that way because of reasons, and was picked up as a false positive by DDoS protection, but that doesn't appear to be happening either.
As Glenn said, it's showing in Frontier now so they at least seem to be aware of it.

On Wed, 4 Mar 2020 at 14:24, Craig Askings <craig at askings.com.au<mailto:craig at askings.com.au>> wrote:
Do you have your LNS within a VRF? If you have a netflow collector, see if you are getting AAPT LAC traffic via one of your transit links.


On 4 Mar 2020, at 1:19 pm, Matthew Enger <m.enger at xi.com.au<mailto:m.enger at xi.com.au>> wrote:

Hi Tim,

We are seeing the same. Opened faults and called all levels no one is picking up at aapt.

I am seeing same as you.








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MATTHEW ENGER | Managing Director
T 1300 789 299 D 03 9909 3104 M 0406 532 792
m.enger at xi.com.au<mailto:m.enger at xi.com.au> | www.xi.com.au<http://www.xi.com.au/>




This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.


From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Tim Sandy <timsandy at gmail.com<mailto:timsandy at gmail.com>>
Date: Wednesday, 4 March 2020 at 2:16 pm
To: "ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>>
Subject: [AusNOG] AAPT NWB down

Hi All,
I've had all of my VPDN tunnels to my AAPT NWB core go down and not come back, around 12:50 today.
Peering still up and LAC addresses still received, but no tunnels.

I've been on hold with support for over 40 minutes waiting to talk to someone, and can't get onto my AM either.
There's a big spike on down detector - https://downdetector.com.au/status/aapt/melbourne/ - So I'm thinking it's not just me.

Anyone else seeing issues?
Cheers,
Tim

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