[AusNOG] AusNOG Microsoft latency

[Chad Kelly]

On 10/29/2019 12:00 PM, ausnog-request at lists.ausnog.net wrote:

> G'day All,
>
> I've had multiple calls throughout the day from customers letting me know
> they are having horrible latency when browsing to sharepoint.com and
> yammer.com. I've logged an incident to Microsoft already. One of my
> customers have provided a traceroute for me and a Private IPv4 Address
> appeared after reaching Telstra's Infrastructure??? I have cut out the
> first few hops for ease of reading.
>
>    6     1 ms     1 ms     1 ms  172.16.10.93
>    7     4 ms     2 ms     2 ms  110.145.251.145
>    8     4 ms     3 ms     3 ms  203.50.11.136
>    9     2 ms     2 ms     2 ms  203.50.11.139
>   10    13 ms    13 ms    13 ms  110.145.171.210
>   11    13 ms    14 ms    17 ms  104.44.238.138
>   12    13 ms    13 ms    14 ms  104.44.236.50
> *  13    13 ms    13 ms    13 ms  10.254.201.154*
>   14     *        *        *     Request timed out.
>   15     *

You can't use pings or Traceroute as a reliable source of troubleshooting.
Microsoft disable public access on all public facing networking equipment  now a days.
So even if its online you still can't ping it.
If its only laytency affecting one or two networks its up to the network opperator and Microsoft to sort out.
If you want better results get your customers to buy Azure Express Route, this gives you private connectivity.
Regards Chad.
-- 
Chad Kelly
Manager
CPK Web Services
Phone 03 5273 0246
Web www.cpkws.com.au