[AusNOG] Telstra Wi-Fi calling on our network.

Matthew Young matt at mattyoung.net.au
Wed Oct 16 14:06:34 EST 2019


My wife is on Telstra with the latest model iPhone and it most definitely
is not last resort.

On Wed, Oct 16, 2019 at 12:14 PM Paul Wilkins <paulwilkins369 at gmail.com>
wrote:

> So I checked the Telstra terms, which states that Wi-Fi Calling *uses
> WiFi as a network of last resort*:
>
>
> https://www.telstra.com.au/support/category/mobiles-tablets/telstra-wi-fi-calling/what-is-telstra-wi-fi-calling
>
> Wi-Fi Calling enables you to make voice calls using a Fixed Broadband
> Wi-Fi connection from your compatible Telstra mobile *when you can’t
> connect to the mobile network*.
>
> If the OP can establish their case, "*to revert to using Wifi calling
> even in the presence of decent signal strength*" then either Telstra
> needs to fix the misrepresentation in their T&Cs (for which the OP should
> follow up with Fair Trading), or, this is deliberate policy to prefer WiFi
> over cellular, and the OP should follow up with the ACCC.
>
> Kind regards
>
> Paul Wilkins
>
> On Tue, 15 Oct 2019 at 19:54, Jamie Lovick <jalovick at doof.org> wrote:
>
>> Hi,
>>
>> WiFi calling is a user configurable option. It's available on Optus,
>> Vodafone, and Tesltra. The OP's customer is paying the OP for Internet.
>> They've entered into a contract for provision of service. They should be
>> able to use that service within the terms and conditions.
>>
>> I don't see why the OP would bother blocking something that a customer
>> using their network is paying for.
>>
>> Jamie
>>
>> On Tue, 15 Oct 2019 at 5:09 pm, Paul Wilkins <paulwilkins369 at gmail.com>
>> wrote:
>>
>>> Well that is interesting Narelle, however, if it's anticompetitive to
>>> discriminately treat packet based VOIP traffic, then it is likewise
>>> anticompetetive to cross subsidise your circuit based business by shunting
>>> traffic over a competitors' packet based network. What's sauce for the
>>> goose etc.
>>>
>>> Kind regards
>>>
>>>
>>> Paul Wilkins
>>>
>>> On Tue, 15 Oct 2019 at 14:45, Narelle Clark <narellec at gmail.com> wrote:
>>>
>>>> On Sat, 12 Oct 2019 at 10:14, <mike at ozonline.com.au> wrote:
>>>> >
>>>> > Also, anyone have any thoughts about what ACL one might put in place
>>>> > to block wifi calling if one was of a mind to?
>>>>
>>>> The last time I had a conversation with the Chair of the ACCC about
>>>> deliberately degraded (poor or no performance of) VoIP on other
>>>> networks, he wasn't impressed...
>>>>
>>>> The phrase anti-competitive behaviour was used... an eyebrow was
>>>> raised...
>>>>
>>>> People do notice when SIP, RTP etc stop working on networks, so it
>>>> really isn't a good idea.
>>>>
>>>> That applies to the big players as much as it does to the smaller
>>>> ones, btw. If you want to release a new product or service, surely you
>>>> *want* to reach their customers too? And you want your customers
>>>> happy?
>>>>
>>>> --
>>>>
>>>>
>>>> Narelle Clark
>>>> _______________________________________________
>>>> AusNOG mailing list
>>>> AusNOG at lists.ausnog.net
>>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>>
>>> _______________________________________________
>>> AusNOG mailing list
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>>>
>> --
>> Jamie Lovick <-> IT Consultant <-> AU <-> +61-4-1479-1681
>>                                 -> US <-> +1-8018-4-52643 (JAMIE)
>>                                 -> FR <-> +33-9-7073-0340
>> Doof.org                        -> Em <-> jalovick at doof.org
>>
>> _______________________________________________
> AusNOG mailing list
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> http://lists.ausnog.net/mailman/listinfo/ausnog
>


-- 
---

Matthew Young
0452 209 220
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