[AusNOG] Telstra Wi-Fi calling on our network.

[Paul Wilkins]

So I checked the Telstra terms, which states that Wi-Fi Calling *uses WiFi
as a network of last resort*:

https://www.telstra.com.au/support/category/mobiles-tablets/telstra-wi-fi-calling/what-is-telstra-wi-fi-calling

Wi-Fi Calling enables you to make voice calls using a Fixed Broadband Wi-Fi
connection from your compatible Telstra mobile *when you can’t connect to
the mobile network*.

If the OP can establish their case, "*to revert to using Wifi calling even
in the presence of decent signal strength*" then either Telstra needs to
fix the misrepresentation in their T&Cs (for which the OP should follow up
with Fair Trading), or, this is deliberate policy to prefer WiFi over
cellular, and the OP should follow up with the ACCC.

Kind regards

Paul Wilkins

On Tue, 15 Oct 2019 at 19:54, Jamie Lovick <jalovick at doof.org> wrote:

> Hi,
>
> WiFi calling is a user configurable option. It's available on Optus,
> Vodafone, and Tesltra. The OP's customer is paying the OP for Internet.
> They've entered into a contract for provision of service. They should be
> able to use that service within the terms and conditions.
>
> I don't see why the OP would bother blocking something that a customer
> using their network is paying for.
>
> Jamie
>
> On Tue, 15 Oct 2019 at 5:09 pm, Paul Wilkins <paulwilkins369 at gmail.com>
> wrote:
>
>> Well that is interesting Narelle, however, if it's anticompetitive to
>> discriminately treat packet based VOIP traffic, then it is likewise
>> anticompetetive to cross subsidise your circuit based business by shunting
>> traffic over a competitors' packet based network. What's sauce for the
>> goose etc.
>>
>> Kind regards
>>
>>
>> Paul Wilkins
>>
>> On Tue, 15 Oct 2019 at 14:45, Narelle Clark <narellec at gmail.com> wrote:
>>
>>> On Sat, 12 Oct 2019 at 10:14, <mike at ozonline.com.au> wrote:
>>> >
>>> > Also, anyone have any thoughts about what ACL one might put in place
>>> > to block wifi calling if one was of a mind to?
>>>
>>> The last time I had a conversation with the Chair of the ACCC about
>>> deliberately degraded (poor or no performance of) VoIP on other
>>> networks, he wasn't impressed...
>>>
>>> The phrase anti-competitive behaviour was used... an eyebrow was
>>> raised...
>>>
>>> People do notice when SIP, RTP etc stop working on networks, so it
>>> really isn't a good idea.
>>>
>>> That applies to the big players as much as it does to the smaller
>>> ones, btw. If you want to release a new product or service, surely you
>>> *want* to reach their customers too? And you want your customers
>>> happy?
>>>
>>> --
>>>
>>>
>>> Narelle Clark
>>> _______________________________________________
>>> AusNOG mailing list
>>> AusNOG at lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
> --
> Jamie Lovick <-> IT Consultant <-> AU <-> +61-4-1479-1681
>                                 -> US <-> +1-8018-4-52643 (JAMIE)
>                                 -> FR <-> +33-9-7073-0340
> Doof.org                        -> Em <-> jalovick at doof.org
>
>
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