[AusNOG] Building manager refuses entry to MDF

[Paul Wilkins]

No experience, but this doesn't sound right. The building manager's view
and body corporate, presumably, is that the MDF is private property on
private property. I think this is wrong headed. The function of the MDF is
to provide a utility, and restricting access to supply looks like monopoly
enforcement.

Of course you can bill the body corporate, and see how they react.

The people whose preserve this is is the ACCC. I'd write them (not call) a
letter, who knows, they may take a view which they're prepared to enforce.

Kind regards

Paul Wilkins


On Tue, 14 May 2019 at 13:42, Matt Perkins <matt at spectrum.com.au> wrote:

> On a daily basses
> and good luck getting anything back. It's there property. Move on and
> welcome to the NBN.
>
> Oh and my dry humor aside it's helpful to have a check list of things to
> do before scheduling staff to attend site. We always contacts the building
> manager and provide insurance make an appointment etc.  Just showing up is
> bound to get them offside from the start.  This is their castle treating
> them like the king helps.
>
> Matt
>
> On 14/5/19 1:35 pm, Alex Moorhouse wrote:
>
> So I arranged for an MDF tech to do some jumpering after the NBN FTTB tech
> completed their side. Should have been a 5 minute job, but the building
> manager refused entry to our contracted tech and said we had to use their
> preferred contractor. Now I am out of pocket for the first visit and need
> to pay their contractor to visit again, not only wasting money but also
> time and customer frustration.
>
> Has anyone come across this before? I believe I should be able to invoice
> the body corp for the first visit as I doubt it is legal for them to refuse
> entry to the MDF. Anyone have some legal codes/links I can attach to my
> email to them?
>
> Thanks
>
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>
> --
> /* Matt Perkins
>         Direct 1300 137 379        Spectrum Networks Ptd. Ltd.
>         Office 1300 133 299        matt at spectrum.com.au
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