[AusNOG] Vocus decided to Not?

[Phil Mawson]

Vocus Datacentre, located in the same building at MelbDC, did not loose any power and there is no issue with the UPS in the Vocus facility.

I am unsure why 5G thinks that is the case.

Cheers,
Phil

> On 3 Jun 2019, at 6:48 pm, Daniel Whitehead <daniel at whitehead.id.au> wrote:
> 
> Update I’ve had from 5G is 
> 
> “Sub station in citipower failure, caused ups batteries to fail. We believe ups at vocus also failed. Mains restored before UPS could be brought back online. Waiting response from citipower. Maintenance on ups completed within last 2 months.”
> 
> 
> 
> Sent from my iPhone
> 
> On 3 Jun 2019, at 6:27 pm, Brent Paddon <brent.paddon at gmail.com <mailto:brent.paddon at gmail.com>> wrote:
> 
>> From the scant info I have, as it relates to the 5GN owned facility only...Lvl 15...
>> 
>> Apparently power in local area went out (we know of at least one building in the local area that also lost power at same time).
>> 
>> Seems [some?] UPS's did not hold load, but generators started.  Hence power came back (running on Generator).  Then when mains was available again, the generators stopped and load was transferred back to mains, but of course UPS's not working meant a second outage.
>> 
>> It would be nice if someone from 5GN would make an official statement about the issue.
>> 
>> Brent
>> 
>> On Mon, Jun 3, 2019 at 5:47 PM Tony Miles <tmiles42 at gmail.com <mailto:tmiles42 at gmail.com>> wrote:
>> Does anyone have any more details on what actually happened ? Very hard to get through to anyone right now.
>> 
>> Thanks.
>> 
>> 
>> On 3 Jun 2019 16:18, "Michael J. Carmody" <michael at opusv.com.au <mailto:michael at opusv.com.au>> wrote:
>> ….and hard down again.
>> 
>>  
>> 
>> I guess I had nothing better to do given the rain anyway…
>> 
>>  
>> 
>> -M
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of Matt Perkins
>> Sent: Monday, 3 June 2019 3:58 PM
>> To: Bradley Amm <brad at bradleyamm.com <mailto:brad at bradleyamm.com>>; ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
>> Subject: Re: [AusNOG] Vocus decided to Not?
>> 
>>  
>> 
>> Not sure what happened up on Level 9 but Level 3 (Podium) where we are seemed fine. I guess megaport is up on 9 as we saw a lot of the bouncing around for a while.
>> 
>>  
>> 
>> Matt
>> 
>>  
>> 
>> On 3/6/19 3:56 pm, Bradley Amm wrote:
>> 
>> Isn't 530 collins Vocus 100% uptime facility
>> 
>> Get Outlook for Android <https://aka.ms/ghei36>
>>  
>> 
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> <mailto:ausnog-bounces at lists.ausnog.net> on behalf of Matt Perkins <matt at spectrum.com.au> <mailto:matt at spectrum.com.au>
>> Sent: Monday, June 3, 2019 1:41:42 PM
>> To: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
>> Subject: Re: [AusNOG] Vocus decided to Not?
>> 
>>  
>> 
>> Oddly Not all of it .
>> 
>>  
>> 
>> edge-530collins-2 uptime is 1 year, 35 weeks, 5 days, 16 hours, 19 minutes
>> 
>>  
>> 
>> On 3/6/19 3:36 pm, Brent Paddon wrote:
>> 
>> MelbDC (530 Collins) lost power ... 
>> 
>>  
>> 
>> On Mon, Jun 3, 2019 at 3:34 PM Nathan Brookfield <Nathan.Brookfield at simtronic.com.au <mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
>> 
>> Hi Michael,
>> 
>>  
>> 
>> We’ve seen services from multiple providers drop which is unusual, the noticeable one was losing a Megaport Router server and some VXC’s as well so not sure how this can be Vocus related but you never know.
>> 
>>  
>> 
>> Kindest Regards,
>> 
>> Nathan Brookfield (VK2NAB)
>> 
>>  
>> 
>> From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of Michael J. Carmody
>> Sent: Monday, June 3, 2019 3:31 PM
>> To: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
>> Subject: [AusNOG] Vocus decided to Not?
>> 
>>  
>> 
>> Saw a ~20minute outage across pretty much all of Vocus routing. Definitely affected access to Amcom Voice and customers in Melbourne on their VIE product.
>> 
>>  
>> 
>> Anyone else see anything? Their support line background noise sounds like a war zone, and we just got added to a ticket for “Major Incident”
>> 
>>  
>> 
>>  
>> 
>> Kind Regards,
>> 
>> Michael Carmody
>> CEO
>> <image001.png>
>> 
>> www.opusv.com.au <http://www.opusv.com.au/> | michael at opusv.com.au <mailto:michael at opusv.com.au>
>> 
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>> -- 
>> /* Matt Perkins 
>>         Direct 1300 137 379        Spectrum Networks Ptd. Ltd. 
>>         Office 1300 133 299        matt at spectrum.com.au <mailto:matt at spectrum.com.au> 
>>                                    Level 6, 350 George Street Sydney <https://www.google.com/maps/search/Level+6,+350+George+Street+Sydney?entry=gmail&source=g> 2000
>>         Spectrum Networks is a member of the Communications Alliance & TIO  
>> */
>>  
>> 
>> -- 
>> /* Matt Perkins 
>>         Direct 1300 137 379        Spectrum Networks Ptd. Ltd. 
>>         Office 1300 133 299        matt at spectrum.com.au <mailto:matt at spectrum.com.au> 
>>                                    Level 6, 350 George Street Sydney <https://www.google.com/maps/search/Level+6,+350+George+Street+Sydney?entry=gmail&source=g> 2000
>>         Spectrum Networks is a member of the Communications Alliance & TIO  
>> */
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