[AusNOG] Telstra multiple service faults - Chatswood Exchange?

[Andrew Yager]

https://twitter.com/andrewyager/status/1113356966556868608?s=21

Andrew

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From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Robert Hudson <hudrob at gmail.com>
Sent: Wednesday, April 3, 2019 6:03:28 PM
To: Nathan Brookfield
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

I remember a backhoe incident in the Sydney CBD that cut a mass of fibres...

Good times.

On Wed, 3 Apr 2019 at 17:43, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
Cut is no where near Chatswood, it’s at Ermington on Victoria Road.  Traffic control is required and the installation of two new pits as well….. Catastrophic sounds about right but they’ve been up against worse.

Kindest Regards,
Nathan Brookfield (VK2NAB)

Chief Executive Officer
Simtronic Technologies Pty Ltd

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From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of Michael Diamond
Sent: Wednesday, April 3, 2019 5:39 PM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

Hi All,

Fibre damage at Chatswood occurred approx. 10pm last night by 3rd party drilling.  I think the word that was used to describe this fault was  ‘catastrophic’.

Many, many pairs affected with 300m of new haul required.  They are ETA to starting splicing around 5-6pm tonight, but anyone who has driven around Chatswood around peak time will know that traffic will cause nightmares for all involved.

There is still no ETR, but if you haven’t made alternative arrangements , you’re in for a long wait. My best guess is you’re looking at another 12-24 hours.

Regards,
Michael Diamond / Chief Executive Officer
mdiamond at binarynetworks.com.au<mailto:mdiamond at binarynetworks.com.au>
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From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of TWIG Security
Sent: Wednesday, 3 April 2019 10:45 AM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?


Fibre cut in Chatswood apparently.  Go redundancy !



On 3/04/2019 12:45 am, Andrew Yager wrote:
Hi,

We've got a bunch of headend services out in NextDC, Global and Eqx, and I see Eqx also have reported a transit outage on their eqx connect product (which i'm assuming is telstra cause it lines up), and I know a few other people who have services down. The services affected are all likely fed from the chatswood exch (although I can't 100% confirm this is the case).

Chatting to the Telstra Recall team, it looks like they're currently sending techs to a bunch of exchanges around the site and wanting to do tests in the DC's; but they all seem to be ignorant of the multiple cases for different services

Is anyone from Telstra watching along and able to get someone to correlate them together? I feel like someone should have picked up the link… but you know what they say about assumptions… and I can also see that there hasn't been an outage posted about it yet.

Andrew


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