[AusNOG] DNS problems resolving sync.deakin.edu.au

[Jason Leschnik]

Hi all,

Would it be possible to get those people to bypass the resolver on their
router and point it to the resolver of the ISP directly?

Regards,
Jason.

On Wed, 28 Nov 2018 at 15:52, Saxton, Joseph (SYD-FED) <
Joseph.Saxton at interpublic.com> wrote:

> If it’s only changed recently then I’d say DNS propagation
>
>
>
> *From: *AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of John Mann <
> john at mannfamily.org>
> *Date: *Wednesday, 28 November 2018 at 3:44 pm
> *To: *"AusNOG at lists.ausnog.net" <AusNOG at lists.ausnog.net>
> *Subject: *[EXTERNAL] [AusNOG] DNS problems resolving sync.deakin.edu.au
>
>
>
> Hi,
>
>
>
> Deakin University recently dual-stacked their Akamai cache for
> sync.deakin.edu.au
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__sync.deakin.edu.au&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=aVUTlDm-TpQmLPh8GYduaIdrwFkUij4wtBrv-X9yJz4&s=oyHoAo4mklGmb_jm-rzKYPvvofKEu68LWO4doCFkURg&e=>
> .
>
>
>
> Since them, some students using a couple of ISPs can't resolve the DNS
> name.
>
> For example:
>
> ---
>
> > nslookup sync.deakin.edu.au
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__sync.deakin.edu.au&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=aVUTlDm-TpQmLPh8GYduaIdrwFkUij4wtBrv-X9yJz4&s=oyHoAo4mklGmb_jm-rzKYPvvofKEu68LWO4doCFkURg&e=>
>
> Server:  belong.gateway
>
> Address:  10.0.0.138
>
>
>
> *** belong.gateway can't find sync.deakin.edu.au
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__sync.deakin.edu.au&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=aVUTlDm-TpQmLPh8GYduaIdrwFkUij4wtBrv-X9yJz4&s=oyHoAo4mklGmb_jm-rzKYPvvofKEu68LWO4doCFkURg&e=>:
> Non-existent domain
>
> ---
>
> "blogs.deakin.edu.au
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__blogs.deakin.edu.au&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=aVUTlDm-TpQmLPh8GYduaIdrwFkUij4wtBrv-X9yJz4&s=yFkD80CkEe2Z-d4Pp3L8fWNbGaFEpnm7FGr0j6Jy6bc&e=>"
> is setup similarly to "sync.deakin.edu.au
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__sync.deakin.edu.au&d=DwMFaQ&c=Ftw_YSVcGmqQBvrGwAZugGylNRkk-uER0-5bY94tjsc&r=srheiojgNn4Jg0keeQ9hj6cyp8zgHx0m-eTRLdD3nnw&m=aVUTlDm-TpQmLPh8GYduaIdrwFkUij4wtBrv-X9yJz4&s=oyHoAo4mklGmb_jm-rzKYPvvofKEu68LWO4doCFkURg&e=>"
> but that does work.
>
>
>
> If the user changes their DNS server to 8.8.8.8 or 1.1.1.1 then they do
> get through.
>
>
>
> Problematic ISPs include:
>
>    Belong
>
>    Aussie Broadband
>
>    ...
>
> I've tried the frontline technical support numbers, but didn't make much
> headway.
>
>
>
> Does anyone know how/why this DNS problems would be happening?
>
>
>
> Can some technical support people from ABB and Belong please contact me?
>
>
>
> Thanks,
>
>      John Mann
>
>      0419 568 470
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