[AusNOG] Telstra CSX cloud

Russell Langton russell3901 at gmail.com
Thu Nov 1 11:15:23 EST 2018


Hi Brett,
everything should be back, I'll flicked you a direct email to get more
details.

On Thu, Nov 1, 2018 at 8:15 AM Brett Franklin <brettfk at outlook.com> wrote:

> I had someone tell me this was all resolved at about 5pm Melbourne time
> last night, sip services are still down.
>
> Anyone else still having problems this morning?
>
> Brett
> BFrank ICT
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> ------------------------------
> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Dave
> Browning <dave at sentrian.com.au>
> *Sent:* Wednesday, October 31, 2018 2:41:59 PM
> *To:* <ausnog at lists.ausnog.net>
> *Subject:* Re: [AusNOG] Telstra CSX cloud
>
> Received at 1336 BNE time via the wholesale portal
>
> --------------------------------------------------------------------------------------------------
> Update
> Investigations into the root cause has found a network anomaly, and a
> workaround has been applied and testing is in progress. We will keep you
> updated as we hear more.
>
> Next Update     31-10-2018 16:30
>
> --------------------------------------------------------------------------------------------------
>
> Cheers,
>
> Dave Browning | Senior Network Engineer
> P 1300 791 678 D 07 3708 0008
> Level 1, 12 Railway Tce, Milton QLD 4064
>
> From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Jay Dixon
> Sent: Wednesday, 31 October 2018 12:42 PM
> To: jim at alwaysnever.net
> Cc: <ausnog at lists.ausnog.net> <ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] Telstra CSX cloud
>
> it's affecting our messaging platform too (http://tim.telstra.com) so we
> can't send out SMS 2-factor auth codes at the moment.
> have confirmed with our account manager that it's the CSX outage causing
> the issues and there's no ETA for resolution at the moment
>
> On Wed, Oct 31, 2018 at 1:24 PM Jim Woodward <mailto:jim at alwaysnever.net
> <jim at alwaysnever.net>> wrote:
> Hi All,
>
> I have heard that the issues are as wide spread as Tasmania as well, with
> Government Agencies yet to be given an ETA on the fix, has been said to be
> affecting VoIP Telephony (Telstra TIPT) as well as data services to varying
> degrees.
>
> There hasn’t been an update in the last hour as yet.
>
> Kind Regards,
> Jim.
>
>
>
> From: AusNOG <mailto:ausnog-bounces at lists.ausnog.net
> <ausnog-bounces at lists.ausnog.net>> On Behalf Of James Harmey
> Sent: Wednesday, 31 October 2018 12:46 PM
> To: mailto:evan at evandent.com <evan at evandent.com>
> Cc: mailto:ausnog at lists.ausnog.net <ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] Telstra CSX cloud
>
> Last feedback I have seen;
>
> Wednesday 31/10/2018 12:00pm – Update
> There is no ETA for incident resolution
> Telstra Cloud are still troubleshooting the issues
>
> On Wed, 31 Oct 2018 at 12:30, Evan Dent <mailto:evan at evandent.com
> <evan at evandent.com>> wrote:
> Any more of an update on this one? Things still are down by the looks.
>
> On Wed, Oct 31, 2018 at 8:33 AM Ashlea Gagnon <
> mailto:Ashlea.Gagnon at premiertech.com.au <Ashlea.Gagnon at premiertech.com.au>>
> wrote:
> Yes. Called and they were unable to provide an ETA on resolution however.
>
>
>
> From: AusNOG <mailto:ausnog-bounces at lists.ausnog.net
> <ausnog-bounces at lists.ausnog.net>> On Behalf Of Dino Sosic
> Sent: Wednesday, 31 October 2018 8:58 AM
> To: mailto:ausnog at lists.ausnog.net <ausnog at lists.ausnog.net>
> Subject: [AusNOG] Telstra CSX cloud
>
> Hi,
>
> Anyone else experiencing issues with Telstra CSX? We have multiple
> customers down and affected in SA.
>
> Cheers
> Dino
> Sent from http://www.9folders.com/
>
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