[AusNOG] Telstra mobile issues again?

A clonemeagain at gmail.com
Mon May 21 17:55:31 EST 2018


Actually I've had that for weeks and been escalating and escalating with
Telstra.. so far no resolution, however I don't think it's related to
todays outage.

On Mon, 21 May 2018, 17:50 Christopher Hawker, <me at chrishawker.com.au>
wrote:

> Is anyone still getting issues with numbers "not [being] connected"? Just
> tried calling a few different numbers that weren't Telstra and it says they
> are not connected. Tried from a Samsung Galaxy Note 8 and a crappy burner
> phone to no avail.
>
>
> CH.
> ------------------------------
> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of James Gray <
> james at gray.net.au>
> *Sent:* Monday, May 21, 2018 12:58:37 PM
> *To:* ausnog at ausnog.net
>
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
> >
> > On 21 May 2018, at 11:29 am, Jim Woodward <jim at alwaysnever.net> wrote:
> >
> > Hi All,
> >
> >
> > Hobart, Tasmania - 3G and 4G down.. Emergency Calls Only as at 11:30am
> this morning.
> >
> > On 21/05/2018 11:25 AM, Bradley Amm wrote:
> >>
> >> <image.png>
> >>
> >>
> >>
> >>
> >> ‌
> >>
> >> On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <brad at bradleyamm.com>
> wrote:
> >>
> >> Needed this on a Monday morning. At least users can't call in.
> >> :)
> >>
> >> Cant log calls if users cant call in :)
> >>
> >>
> >> ‌
> >>
> >> On Mon, May 21, 2018 at 9:08 AM, Cameron Murray <
> cameron.murray at gmail.com> wrote:
> >> Latest Update:
> >>
> >> Description: Suspected hardware issue are affecting 3G and 4G customers
> nationally, under investigation with ETR unknown.
> >>
> >> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <
> matthew.smee at sydney.edu.au> wrote:
> >> Seems this was posted 2 mins before our emails here, must be a busy
> Monday :)
> >>
> >>
> >> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
> >>
> >>
> >>
> >>
> >> From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Jacob
> Bisby <ausnog at jdmnet.com.au>
> >> Organization: JDM Networks
> >> Date: Monday, 21 May 2018 at 10:53 am
> >> To: "'ausnog at ausnog.net'" <ausnog at lists.ausnog.net>
> >> Subject: Re: [AusNOG] Telstra mobile issues again?
> >>
> >>
> >> Can confirm that VSP’s like Boost and Macquarie are also affected.
> >>
> >>
> >> From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Matt Hare
> >> Sent: Monday, 21 May 2018 8:39 AM
> >> To: ausnog at ausnog.net <ausnog at lists.ausnog.net>
> >> Subject: Re: [AusNOG] Telstra mobile issues again?
> >>
> >>
> >> Appears to be widespread, saw several of our IoT Telstra SIM's go
> offline at the same time. Personally I lost all connectivity to emergency
> calls only and still have no 3G/4G data (but can call and SMS out)
> >>
> >> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>
>
> To add to the chorus - we’ve been having intermittent problems across our
> fleet since 11am in Perth, Adelaide, Brisbane and Sydney (Melbourne staff
> are either having a sneaky long-weekend, or not significantly affected).
> Disabling 4G on some devices has helped, but that seemed to only last long
> enough for everyone else to do the same thing and now it’s 3G armageddon
> too. 200+ staff currently experiencing difficulties.
>
> Cheers,
>
> James
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>
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