[AusNOG] Telstra mobile outage - QLD and VIC

[Peter Tonoli]

Are they using Ericsson gear?

I'm beginning to wonder if it's related to this issue:


  Ericsson: Expired certificate caused O2 and SoftBank outages

Ericsson has said an expired certificate was the root cause of a global
outage, with O2 still working to restore 3G and 4G data services while
SoftBank telco services are all back up and running.


An expired certificate was the cause of a data outage across O2 and
SoftBank mobile services in the United Kingdom and Japan, respectively,
Ericsson has revealed.

"An initial root cause analysis indicates that the main issue was an
expired certificate in the software versions installed with these
customers," Ericsson said.

"A complete and comprehensive root cause analysis is still in progress.
Our focus is now on solving the immediate issues."

The issue affected nodes in the core networks of customers using two
software versions of the Serving GPRS Support Node - Mobility Management
Entity (SGSN-MME), Ericsson said, adding that it had taken immediate
action to enable service restoration.

"The faulty software that has caused these issues is being
decommissioned, and we apologise not only to our customers but also to
their customers," Ericsson CEO Börje Ekholm said.

(More at
https://www.zdnet.com/article/ericsson-expired-certificate-caused-o2-and-softbank-outages/
..)


On 8/12/18 13:40, Tim Sheahan wrote:
> I don't see Noggers talking about this recently, however my Telstra
> phone calls & data are still not working in VIC.
>
> On Fri, Dec 7, 2018 at 11:29 PM Jamie Lovick <jalovick at doof.org
> <mailto:jalovick at doof.org>> wrote:
>
>     Hi,
>
>     I had the same on Vodafone, about the same time, in NSW. 
>
>     Jamie
>
>     On Fri, 7 Dec 2018 at 6:51 pm, Andrew White <admin at uberskilled.com
>     <mailto:admin at uberskilled.com>> wrote:
>
>         Hi all,
>
>         Has anyone seen widespread Telstra mobile issues, specifically
>         across VIC and QLD?
>
>         We’re getting a number of reports of issues to Telstra numbers
>         between 5:45pm-6:30pm, although it appears no longer to be
>         occurring. At the time, we couldn’t reach them via any of our
>         SIP or SS7 peering.
>
>         Also seen a large spike of reports on “downdetector.com
>         <http://downdetector.com>”:
>
>
>         Cheers,
>
>         Andrew
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>
>     -- 
>     Jamie Lovick <-> IT Consultant <-> AU <-> +61-4-1479-1681
>                                     -> US <-> +1-8018-4-52643 (JAMIE)
>                                     -> FR <-> +33-9-7073-0340
>     Doof.org                        -> Em <-> jalovick at doof.org
>     <mailto:jalovick at doof.org>
>
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