[AusNOG] ATS recommendation

[Rhys Cuff (Latrobe IT)]

Thanks for that
I'm thinking faulty unit

Sent from my iPhone

On 13 Aug 2018, at 5:51 pm, Brad Peczka <brad at bradpeczka.com<mailto:brad at bradpeczka.com>> wrote:


I run a fleet of the APC ATSes - some of which are coming on 10 years service - with no noted issues beyond some caveats in the firmware update process.


In the absence of details on the error the UPSes threw, the original issue sounds like a faulty device.


Eaton are a good alternative but there's certainly nothing wrong with the APC units.


Regards,

-Brad.


________________________________
From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Nicholas Hobbs <Nicholas.Hobbs at epworth.org.au<mailto:Nicholas.Hobbs at epworth.org.au>>
Sent: Monday, 13 August 2018 2:53 PM
To: Rhys Cuff (Latrobe IT); ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] ATS recommendation

Hi Rhys,

We run a number (~6 or so) of the APC ATS' for some of our critical (but only 1 PSU) gear with no issues.
We did however have one that was faulty from new that switched between A&B feeds a bit randomly and was replaced because there was no reason it should have been switching.

Have you called APC to try and troubleshoot the issue?
I'm not sure how the ATS could trip the UPS/Breakers as there should only ever be one active circuit unless there's a fault or overload condition.
What size UPS' are behind the ATS? 3000VA or so?

Nick


Nicholas Hobbs
Chief Technology Officer
Epworth HealthCare
Phone:

(03) 9426 8840

Fax:

(03) 9097 0062

Mobile:

0417 438 322


epworth.org.au<https://www.epworth.org.au>

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From: Rhys Cuff (Latrobe IT) [mailto:Rhys at latrobeit.com.au]
Sent: Monday, 13 August 2018 2:19 PM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: [AusNOG] ATS recommendation

Hi Guys

We have a very small server room with one rack drawing around 8 amps.
I thought I was clever and installed an APC ATS to run the kit that only has single feel power input.

Well its been a disaster, final straw was 4am today when it caused both UPS's to error and trip all breakers.
Bypassing the ATS fixed it.

I'm thinking of abandoning the ATS idea or trying another brand like Eaton

Does anyone have any thoughts on this?

Thanks

Rhys




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