[AusNOG] 2x TPG / PIPE outages Friday 24/11 & Saturday 25/11

[Sam McLeod]

Interesting and thanks all for your responses.

Someone mentioned a fibre cut in a direct email to me - any idea how to get information out of TPG / PIPE quickly?

We're told by our reseller (Tronic Networks) that the timeline for getting any information / reports out of TPG / PIPE is 10 days...

--
Sam McLeod
https://smcleod.net
https://twitter.com/s_mcleod

Words are my own opinions and do not necessarily represent those of my employer or partners.

> On 27 Nov 2017, at 11:19 am, Chris Jones <chrisj at aprole.com> wrote:
> 
> Unsure if related, but there was a major PIPE outage at Equinix SY-1 Friday Night/Saturday morning.
> 
> Chris
> 
>> On 27 Nov 2017, at 9:53 am, Sam McLeod <ausnog at smcleod.net <mailto:ausnog at smcleod.net>> wrote:
>> 
>> We observed two major outages to our TPG / PIPE services in Port Melbourne, VIC on Friday the 24th.
>> 
>> Was wondering if any other TPG / PIPE / AAPT etc... customers had been impacted?
>> 
>> 
>> 1. TPG outage observed at 17:56 AEDT - 18:06 AEDT Friday 24/11
>> 
>> Symptoms: Up to 90% packet loss to and from various destinations (Google, Sydney VPSes, Telstra). BGP sessions may have also dropped. No notifications of planned or emergency maintenance.
>> 
>> 2. TPG outage observed at 02:25 AEDT - 05:35 AEDT Saturday 25/11
>> 
>> Symptoms: Noticed intermittent internet access again to various locations (Google and international). No notifications of planned or emergency maintenance.
>> 
>> Appeared to resolve itself around 5:35am AEDT with no word from TPG / PIPE.
>> 
>> --
>> Sam McLeod
>> https://smcleod.net <https://smcleod.net/>
>> https://twitter.com/s_mcleod <https://twitter.com/s_mcleod>
>> 
>> Words are my own opinions and do not necessarily represent those of my employer or partners.
>> 
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