[AusNOG] Microsoft outlook.com, live.com, Office365 etc IP blocking

[paul+ausnog at oxygennetworks.com.au]

Hi Bill, thanks for the reply, yes have done the SNDS thing, haven't really been able to see any issues, but one of the other techs here is doing that one.

I have signed up to the mailops group as well to see if I can get any progress there as suggested.

Regards
Paul

-----Original Message-----
From: Bill Walker [mailto:bill at wjw.nz] 
Sent: Monday, 13 November 2017 10:33 AM
To: paul+ausnog at oxygennetworks.com.au
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Microsoft outlook.com, live.com, Office365 etc IP blocking

Hey Paul,

Have you registered with https://postmaster.live.com/snds/index.aspx ?

Once registered you can request access to all IP's with a source of your ASN and see whats going on from MS's perspective.

Cheers,

Bill

On 2017-11-13 11:56, paul+ausnog at oxygennetworks.com.au wrote:
> Hi All, just wondering if anybody can suggest a better approach to 
> this situation for us.
> 
> We had a new IP block allocated a while ago for customers and are 
> beginning to migrate customers onto that block now off an old one, 
> however it seems that Microsoft is not trusting any IP's in that block 
> for some reason, perhaps they have been spammed in the past or 
> something from it.
> 
> The only option seems to be requesting each individual address to be 
> removed from the block, which after getting their automated response 
> which says that they can't do it you then reply and they will do it, 
> but only 1 at a time even though we have asked about the whole block 
> but had no response.
> 
> Can anybody suggest a better approach or is there a better contact we 
> might be able to use then the standard outlook.com delivery support 
> people ?
> 
> Thanks
> 
> Paul
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