[AusNOG] Microsoft outlook.com, live.com, Office365 etc IP blocking

[Burt Mascareigne]

I've had the exact same issue.  It doesn't work, well, I've applied and begged and did everything I can. I'm still being blocked.

I've had to ship my emails to SendGrid as my SMTP relay. 

I've gone on postmaster live, I've signed up my IPs (with the help of Servers Australia) and white listed it. 

Joining SNDS and JMRP is what you are suppose to do... doesn't seem to do anything though. 

I've written to Microsoft, got a response from someone. No effect.

I've called them up, which was a waste of time, they told me I had to do it online.



Regards,
 

Burt Mascareigne
Mobile 0414 450 962   Office (02) 9965 5422
Address Level 19, 1 O'Connell Street, Sydney NSW 2000
Web http://www.stormnetwork.com.au



-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Bill Walker
Sent: Monday, 13 November 2017 10:33 AM
To: paul+ausnog at oxygennetworks.com.au
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Microsoft outlook.com, live.com, Office365 etc IP blocking

Hey Paul,

Have you registered with https://postmaster.live.com/snds/index.aspx ?

Once registered you can request access to all IP's with a source of your ASN and see whats going on from MS's perspective.

Cheers,

Bill

On 2017-11-13 11:56, paul+ausnog at oxygennetworks.com.au wrote:
> Hi All, just wondering if anybody can suggest a better approach to 
> this situation for us.
> 
> We had a new IP block allocated a while ago for customers and are 
> beginning to migrate customers onto that block now off an old one, 
> however it seems that Microsoft is not trusting any IP's in that block 
> for some reason, perhaps they have been spammed in the past or 
> something from it.
> 
> The only option seems to be requesting each individual address to be 
> removed from the block, which after getting their automated response 
> which says that they can't do it you then reply and they will do it, 
> but only 1 at a time even though we have asked about the whole block 
> but had no response.
> 
> Can anybody suggest a better approach or is there a better contact we 
> might be able to use then the standard outlook.com delivery support 
> people ?
> 
> Thanks
> 
> Paul
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