[AusNOG] Spirit Telecom downtime

[Allan Dib]

Hey Guys,

We’re aware of the issue and working on it as a matter of very high priority. It’s looking stable as of now but we’re monitoring it closely.


Allan Dib
Chief Technology Officer
Level 2, 240 Chapel Street, PRAHRAN, VIC 3181
P 1300 007 001 | D 03 8640 1301 
www.spirit.com.au <http://www.spirit.com.au/>
Find out how we make our Internet so fast. WATCH VIDEO <http://youtu.be/a6HTKJTaD8M>

> On 24 May 2017, at 4:45 pm, Mark Currie <MCurrie at laserfast.com.au> wrote:
> 
> Hi Craig,
> 
> We have the same issue, and get the same story, if we get through at all. Their L1 support is useless.
> 
> So if you do get any info please let me know.
> 
> Thanks,
> Mark Currie
> 
> 
> 
> From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Craig DJ Smithers <csmithers at m-i.com.au <mailto:csmithers at m-i.com.au>>
> Sent: Wednesday, May 24, 2017 4:38 PM
> To: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
> Subject: [AusNOG] Spirit Telecom downtime
>  
> Hi Ausnog,
>  
> Does anyone know what the issue is at Spirit Telecom or the contact details of a senior engineer there, we have a customer with a fibre service that has been up and down over the past few days and on their general support number we just get that there is a network issue.
>  
> Regards
>  
> Craig
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