[AusNOG] Kensington Sydney fibre cut

Tom.Minchin at csiro.au Tom.Minchin at csiro.au
Wed May 10 23:14:38 EST 2017


We have been advised it will be resolved at midnight.

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jared Hirst
Sent: Wednesday, 10 May 2017 10:47 PM
To: Simon Sharwood <simon at jargonmaster.com>
Cc: <ausnog at lists.ausnog.net> <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Kensington Sydney fibre cut

More than likely at Kensington / Randwick as that's where it's going?

On 10 May 2017 8:36 pm, "Simon Sharwood" <simon at jargonmaster.com<mailto:simon at jargonmaster.com>> wrote:
Any one know if it was caused by light rail construction?

On 10 May 2017 6:08 am, "Matt Whitlock" <mbw.whitlock at gmail.com<mailto:mbw.whitlock at gmail.com>> wrote:
Hi Jared,

We believe that there are some other carriers affected but it's a subset rather than the usual list.
On Wed, 10 May 2017 at 19:21 Jared Hirst <jared.hirst at serversaustralia.com.au<mailto:jared.hirst at serversaustralia.com.au>> wrote:
Anyone else affected? Is this a large cut or a few providers?

I am not affected due to redundancy but was wondering if there was more people affected than just Superloop?

I assume someone didn't dial before they dug... Kudos to Superloop for the constant updates! It's been good, below is the latest;

Dear Customer,

Please be aware that we currently have multiple outages caused by a cable cut in the Kensington, Sydney area.

Technicians have located a damaged duct section with cut fibre optic cables caused by construction works in the area. This issue appears to be affecting multiple carriers in the Kensington area. Plans for repair are being put into action by our third party provider and the necessary resources being mobilised. More information will be passed on as it comes to hand.

We do not currently have an ETA for restoration but expect repair works to carry on well into the night and through to tomorrow morning.
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Ta,

Matt

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