[AusNOG] Central Coast NBN Outage

[Anthony Bortolotto]

Just lost the majority of our tails in nsw/act at ~1811hrs. Numpties is a word that always comes to mind. A joke can be humorous.


Regards,
Anthony Bortolotto | Infinite Networks
P: 1300 790 337 | F: 0262817011
http://www.infinite.net.au/
________________________________
From: Nathan Brookfield <Nathan.Brookfield at simtronic.com.au>
Sent: Tuesday, 21 March 2017 6:22:50 PM
To: Matthew Enger
Cc: Anthony Bortolotto; Benjamin Ricardo; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Central Coast NBN Outage

I just got this fault update, these guys are a joke :(

======================

Dear Customer,

AAPT has updated Case  with the following:

NSW BRAS currently in fault state impacting NWB customers. Emergency change scheduled between 02:00 and 06:00 on 22/03/17 to rectify the issue.

======================

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 21 Mar 2017, at 17:32, Matthew Enger <m.enger at xi.com.au<mailto:m.enger at xi.com.au>> wrote:

Further to his, the following emergency notice was just sent to me which I know is related:

Subject: CM-71963 Emergency Planned Outage Notification 22/03/2017 02:00 AM

Due to emergency switch reload to resolve a fault condition in the state of NSW , your listed service(s) may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your service does not restore after the aforementioned reset please contact our Service Assurance Team to investigate further.

We apologise for any inconvenience this may cause.

Work Start: 22/03/2017 02:00 AM
Work End: 22/03/2017 06:00 AM
Timezone: Sydney/NSW
Outage Duration: 10 mins

Looks like those services will be out till at least 2am...



<xi-logo12ddc4>


Matthew Enger | Managing Director
PO Box 3279, The Pines, Victoria, 3109
T 1300 789 299 D 03 9909 3104 M 0406 532 792 F 03 8611 7946
m.enger at xi.com.au<mailto:m.enger at xi.com.au> | www.xi.com.au<http://www.xi.com.au>




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