[AusNOG] Major packet loss and routing issues with TPG/PIPE

Tue Jan 24 11:19:26 EST 2017

We saw it start at 10:13 AEST.

Came good 11:03 AEST

Looked like traffic from within the TPG/ AAPT network was ok,  just external suffered.

JM

-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Kieran Murphy
Sent: Tuesday, 24 January 2017 11:14 AM
To: Sam McLeod
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] Major packet loss and routing issues with TPG/PIPE

FWIW, not seeing anything funny on TPG/AAPT.

  4.|-- po41.sglebbrdr11.aapt.net.au             0.0%    40    2.9
2.9   2.0   6.9   0.6
  5.|-- syd-gls-har-wgw1-be-30.tpgi.com.au       0.0%    40    2.2
2.8   1.9   7.1   0.6
  6.|-- syd-apt-ros-crt1-he-0-3-0-2.tpgi.com.au  0.0%    40    7.4
7.0   3.4  10.3   2.2
  7.|-- 203-219-107-82.static.tpgi.com.au        0.0%    40    3.7
6.2   2.2  10.1   2.4
  8.|-- 203-219-35-132.static.tpgi.com.au        0.0%    40    8.2
8.7   2.4  14.3   3.8
  9.|-- 203-219-107-6.static.tpgi.com.au         0.0%    40    3.8
3.5   2.6   6.8   0.7
 10.|-- 216.239.51.218                           0.0%    40    3.4
3.6   2.9   4.5   0.0
 11.|-- 216.239.40.31                            0.0%    40  102.5
105.3 101.6 119.7   4.5
 12.|-- 209.85.142.130                           0.0%    40  112.3
112.3 111.5 117.4   1.3
 13.|-- 209.85.249.53                            0.0%    40  139.2
139.9 138.8 145.2   1.3
 14.|-- 64.233.175.209                           0.0%    40  148.5
144.2 141.2 184.2   7.5
 15.|-- ???                                     100.0    40    0.0
0.0   0.0   0.0   0.0

On 24 January 2017 at 11:03, Sam McLeod <samm at infoxchange.org> wrote:
> There is a major packet loss and routing issue occurring with TPG/PIPE 
> (and perhaps AAPT) Symptoms are 40-100% which has essentially taken all our applications and services offline on this link.
>
> We have escalated with PIPE/TPG from levels 1,2 and 3 and they’re denying any outage and stating they can’t detecting any problems and have no alerts which is the usual response for major outages from PIPE/TPG, we’re going to keep pushing them to fix the issue but are left waiting for a response in the mean time.
>
>
> ~| mtr 8.8.8.8 --report-wide -c 40
>
> HOST:                                                         Loss%   Snt   Last   Avg  Best  Wrst StDev
>
>   4.|-- ve100.rv-376flinders-mlx-01.tpg-telecom.net   0.0%    40   10.6  10.5  10.4  10.9   0.0
>   5.|-- eth10-7.rn-400harris-mlx-03.tpg-telecom.net   0.0%    40   10.6  10.6  10.4  13.0   0.3
>   6.|-- eth2-1.rn-400harris-cer-03.tpg-telecom.net    0.0%    40   10.5  10.9  10.5  17.9   1.3
>   7.|-- as15169.sydney.pipenetworks.com              15.0%    40   76.4  49.6  11.0  79.2  30.9
>   8.|-- 216.239.51.218                               42.5%    40   66.3  38.0  11.3  76.8  31.2
>   9.|-- 216.239.40.31                                12.5%    40  174.6 152.0 109.1 195.5  32.6
>  10.|-- 209.85.246.221                               30.0%    40  190.6 159.1 125.1 191.9  31.1
>  11.|-- 209.85.142.132                               17.5%    40  190.6 161.9 118.8 207.3  32.0
>  12.|-- 72.14.232.129                                15.0%    40  211.5 185.2 146.3 212.0  30.7
>  13.|-- 209.85.245.16                                22.5%    40  211.2 182.3 146.1 214.6  30.7
>  14.|-- ???                                          100.0    40    0.0   0.0   0.0   0.0   0.0
>
> --
> Sam McLeod | Systems Lead
> Please contact me via email when possible.
> Infoxchange - Technology For Social Justice | Infoxchange.org | 33 
> Elizabeth Street, Richmond Victoria 3121
>
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