[AusNOG] NBN Satellite Latency

[Greg Macsok]

I have just had a family member who owns a caravan park in regional WA moved from Telstra 4G (read 3.5G with 1 bar of signal using an enormous antenna) migrated onto NBN Sat. He was previously using a combination of the Telstra radio and IPStar sattelite.

NBN Sattelite is actually quite reasonable latency wise - we would get 3-4,000ms response times from IPstar, and now are experiencing 500-600ms from NBNsat. On a good day, We still can achive 150-200ms on the Telstra service - but then of course it's a totally different beast.

There is no handheld reception in the area, so we are re-broadcasting the NBN Sat link as a public wifi hotspot at the caravan park and users are very very happy about how fast the internet is given they have no phone signal. Some of the visitors are able to carry out things like Facetime/Skype calls also without too much of a drama, so I think the ability or inability of people to tollerate such latency can also be improved by their simple knowledge of their geographic location compared to their 'normal' experience.

Regards,

Greg



-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Ross Wheeler
Sent: Thursday, 9 February 2017 12:51 PM
To: Scott Weeks <surfer at mauigateway.com>
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] NBN Satellite Latency



On Wed, 8 Feb 2017, Scott Weeks wrote:

> !00% agree to that.  And yes, to the issues the uninitiated will experience.
> It's close enough, though, that a person can get used to it quickly if 
> they're using it regularly.

The point I'd made (which seems to have been ignored) is that amongst my "needs" - was the office phones.

When your phone calls are primarily with the mug public, customers, and other people of random background and technical expertise, "expecting" 
them to work out "how to use a high-latency VoIP circuit" is just plain unreasonable.

To me, satellite isn't merely "the last option", it simply "isn't an option".

R.
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