[AusNOG] NextDC Melbourne - Scheduled Power Maintenance - 15th August

Matt Perkins matt at spectrum.com.au
Thu Aug 10 14:47:01 EST 2017


Smells of them having to lift the supply neutral to the input of the UPS 
stacks. This would require a shutdown of the entire eqipment if the 
Natural earth bond needs to be split for whatever reason.  (Although I 
have done a temporary bond in DC's before to keep the UPS array going 
but a lot of engineers get skittish about that especially  if HV is 
involved)

Matt.




On 10/8/17 1:22 pm, Jared Hirst wrote:
> Hi Simon,
>
> Maybe it could be helpful to the Ausnog list to point us to that law 
> you refer too?
>
> As I personally have never heard or seen this done in any DC in 
> Australia, or the world in the past 15 years I have been housing gear 
> in Data Centres.
>
> I agree that gear should have 2N, and it doesn’t affect me, but there 
> are people that have equipment that have single fed devices, and I 
> believe you don’t allow self installed STS devices to be installed? I 
> could be wrong.
>
> In any case, it would be interesting to see the law the requires you 
> to shut down boards.
>
> Regards,
>
> Jared Hirst
> Servers Australia Pty Ltd
> Phone: +61 2 8115 8801
> Email: jared.hirst at serversaustralia.com.au 
> <mailto:jared.hirst at serversaustralia.com.au>
> ------------------------------------------------------------------------
> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Simon 
> Cooper <spgc at inbox.com>
> *Sent:* Thursday, August 10, 2017 8:39:13 AM
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] NextDC Melbourne - Scheduled Power Maintenance 
> - 15th August
> Thanks guys, appreciate the feedback.
>
> At NEXTDC we work very hard to keep critical infrastructure 
> maintenance that impacts racks or the environment within the data hall 
> to an absolute minimum.
>
> However, some works are required to happen from time to time by law 
> and one of those activities is a de-energisation and inspection of 
> each of our major switchboards.  This is all about ensuring that the 
> electrical system is safe, and is an unavoidable piece of work. 
> Rightly so.
>
> Every rack in a NEXTDC data centre has 2N power feeds offered to it, 
> and we highly recommend that they are used for every device in the 
> rack.  This occasional maintenance is one of the many reasons we 
> provide this capability.  Any device using the 2N supplies (aka A & B 
> feeds) will simply see its power swing from one feed to the other. 
>  Any rack that is drawing no more that its contracted power level will 
> have no issue when all devices move from A to B or vice versa.
>
> Our notifications were made well in advance, as we want to give 
> customers time to consider the management of these works and we don't 
> assume that every rack is perfectly deployed:  We are here 24/7 to 
> assist customers with rack inspections or specific circuit down tests 
> or maybe a controlled move prior to the day (e.g. for devices that are 
> single fed).
>
> Also, as we work though those discussions with customers we understand 
> the timing in relation to their businesses, and we work very hard to 
> coordinate schedules despite each switch board supporting many 
> different customers and customer instances across the data centre. 
>  Occasionally that means we have to make a difficult decisions which 
> may result in schedule changes.  When that does happen, we do not 
> compromise our notification periods.
>
> I'll be happy to discuss these works with anyone - probably best 
> offline or on the phone - but trust me when I say we are doing our 
> absolute best to keep your data centre operating safely and reliably 
> for many years to come.
>
> Thanks,
> Simon
> COO, NEXTDC
>
>     -----Original Message-----
>     *From:* nathan at nightsys.net
>     *Sent:* Thu, 10 Aug 2017 05:39:02 +1000
>     *To:* shaun at rackcentral.com
>     *Subject:* Re: [AusNOG] NextDC Melbourne - Scheduled Power
>     Maintenance - 15th August
>
>     This seems reasonable? As long as no single Data Hall has both A
>     and B feeds removed simultaneously, that seems normal. Doing B on
>     Hall 2 and A on Hall 3 on the same day does seem slightly
>     adventurous, but not entirely unreasonable (mostly in terms of if
>     something goes bad in both, staff get stretched thin remediating
>     issues).
>
>     A and B feeds are designed to provide redundancy to equipment,
>     allowing one feed to fail and systems to continue on the other.
>     Anything mission critical should be able to draw from either feed
>     as required (dual PSU), and if there is a power deficit on one
>     feed (causing circuits to trip), that would imply the circuits are
>     incorrectly sized?
>
>     In addition, anything mission critical with a single power supply
>     would be on an ATS you would assume, or a pair of equivalent
>     devices installed with one on each rail?
>
>     Things break in datacentres, planned maintenance happens
>     sometimes, better than no maintenance at all :) The fact they are
>     notifying you is better than not, and it being scheduled is
>     probably still better than unscheduled :) (easier to ensure
>     sufficient staffing to keep a close eye on things)
>
>     Nathan.
>
>     On Wed, Aug 9, 2017 at 3:43 PM, Shaun McGuane
>     <shaun at rackcentral.com <mailto:shaun at rackcentral.com>> wrote:
>
>         Here is the entire scheduled maintenance windows for all the
>         halls we occupy.
>
>         DataHall 2
>
>         A Feed - Tuesday 8th August 2017 07:00 UTC +10 until 16:00 UTC
>         +10.
>         B Feed - Tuesday 15th August 2017 07:00 UTC +10 until 16:00
>         UTC +10.
>
>         DataHall 3
>
>         A Feed - Tuesday 15^th  August 2017 07:00 UTC +10 until
>         16:00 UTC +10
>         B Feed - Monday 14^th August 2017 07:00 UTC +10 until
>         16:00 UTC +10
>
>         DataHall 4
>
>         B Feed - Tuesday 15th August 2017 07:00 UTC +10 until 16:00
>         UTC +10.
>
>         ·So looks like no power on 3 data halls B feeds on the same day.
>
>         ·Data Hall 2 was scheduled for A rail on the 8^th of August
>         but has been re-scheduled with no new date of works.
>
>         ·Data Hall 3 was scheduled for A rail on the
>
>         Problem is that I have 3x separate dates on 3 separate e-mails
>         for Data Hall 3 and I have requested a revised clarification
>
>         Just now on the above as there has already been re-schedules
>         for Data Hall 2 and 3.
>
>         This feels like it’s going sideways and it has not even started.
>
>         Regards
>
>         Shaun
>
>         *From:*AusNOG [mailto:ausnog-bounces at lists.ausnog.net
>         <mailto:ausnog-bounces at lists.ausnog.net>] *On Behalf Of *Murat
>         Sener
>         *Sent:* Wednesday, 9 August 2017 3:20 PM
>         *To:* Matthew VK3EVL <hitman at itglowz.com
>         <mailto:hitman at itglowz.com>>; ausnog at lists.ausnog.net
>         <mailto:ausnog at lists.ausnog.net>
>
>
>         *Subject:* Re: [AusNOG] NextDC Melbourne - Scheduled Power
>         Maintenance - 15th August
>
>         We have been told only Feed B in Data hall 2 will be effected
>         as per original schedule and Feed A is yet to be rescheduled.
>
>         	
>
>         *Murat Sener*Datacentre Manager
>
>         *PREMIER*Technology Solutions
>         *P. *1300 76 76 48 *F. *1300 76 76 49 *M. *0450 604 350
>
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>         	
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>         <https://www.crewhu.com/survey.html?crewHuID=qm0Hxbzstp&employeeID=rLeIz2SkIa&type=signat&rating=-5>
>
>         *From:*AusNOG [mailto:ausnog-bounces at lists.ausnog.net
>         <mailto:ausnog-bounces at lists.ausnog.net>] *On Behalf Of
>         *Matthew VK3EVL
>         *Sent:* Wednesday, 9 August 2017 3:13 PM
>         *To:* ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
>         *Subject:* Re: [AusNOG] NextDC Melbourne - Scheduled Power
>         Maintenance - 15th August
>
>         What about both feeds happening on the same day at the same time?
>
>         On 9/08/2017 2:55 PM, Shaun McGuane wrote:
>
>             HI Damien,
>
>             My apologies that’s correct – but isn’t anyone concerned
>             about the works being completed during business hours?
>
>             What about increased loading of the active rail once one
>             of them is switched off for these works?
>
>             Regards
>
>             Shaun
>
>             *From:*Damien Gardner Jnr [mailto:rendrag at rendrag.net]
>             *Sent:* Wednesday, 9 August 2017 2:39 PM
>             *To:* <ausnog at lists.ausnog.net>
>             <mailto:ausnog at lists.ausnog.net> <ausnog at lists.ausnog.net>
>             <mailto:ausnog at lists.ausnog.net>; Shaun McGuane
>             <shaun at rackcentral.com> <mailto:shaun at rackcentral.com>
>             *Subject:* Re: [AusNOG] NextDC Melbourne - Scheduled Power
>             Maintenance - 15th August
>
>             It says 7am -> 4pm in what you quoted? (UTC+10 is AEST)
>
>             On Wed, 9 Aug 2017 at 2:36 pm, Shaun McGuane
>             <shaun at rackcentral.com <mailto:shaun at rackcentral.com>> wrote:
>
>                 HI Noggers,
>
>                 Has anyone seen this scheduled maintenance
>                 notification happening next week?
>
>                 They maybe upgrading feeds or boards throughout the
>                 datacentre – has everyone seen this notification of works?
>
>                 It appears to be happening starting 5PM through to 2AM
>                 AEST for all Datahalls on the same date.
>
>                 *WHAT:*
>                 NEXTDC M1 Melbourne data centre, with the assistance
>                 of specialist contractors, will conduct offline
>                 preventative electrical maintenance work on
>                 high-voltage and low-voltage main isolators. This will
>                 affect A and B feeds to the racks in Data Hall
>                 2/3/4 on the 15th of August.
>
>                 *WHEN:*
>                 A Feed - Tuesday 15th August 2017 07:00 UTC +10 until
>                 16:00 UTC +10.
>                 B Feed - Tuesday 15th August 2017 07:00 UTC +10 until
>                 16:00 UTC +10.
>
>                 *HOW AM I AFFECTED?*
>                 Due to the nature of the work a single feed will be
>                 removed as per the dates and times above. We recommend
>                 that customers balance the power between both power
>                 rails to minimise impact during this period. If you
>                 have single feed devices we recommend you:
>
>                 Regards
>
>                 Shaun
>
>                 _______________________________________________
>                 AusNOG mailing list
>                 AusNOG at lists.ausnog.net <mailto:AusNOG at lists.ausnog.net>
>                 http://lists.ausnog.net/mailman/listinfo/ausnog
>                 <http://lists.ausnog.net/mailman/listinfo/ausnog>
>
>             -- 
>
>             Damien Gardner Jnr
>             VK2TDG. Dip EE. GradIEAust
>             rendrag at rendrag.net <mailto:rendrag at rendrag.net> -
>             http://www.rendrag.net/_
>             _--
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-- 
/* Matt Perkins
         Direct 1300 137 379        Spectrum Networks Ptd. Ltd.
         Office 1300 133 299        matt at spectrum.com.au
                                    Level 6, 350 George Street Sydney 2000
         Spectrum Networks is a member of the Communications Alliance & TIO
*/

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